ZipRecruiter

Log In

2

Assistant Insurance Customer Service Representative Remote Jobs in Augusta, GA

Liveops

Remote Customer Service Representative

Aiken, SC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

HMG Careers

Sales Representative Remote

Augusta, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Liveops

Remote Customer Service Agent

Aiken, SC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Augusta, GA · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Lone Star Careers

Remote Insurance Agent

Augusta, GA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Insurance Agent

Augusta, GA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsInsurance Customer Service Representative JobsAssistant Insurance Customer Service Representative Remote JobsAssistant Insurance Customer Service Representative Remote Jobs in Augusta, GA

Assistant Insurance Customer Service Representative Remote information

See Augusta, GA salary details

$24.4K

$45.5K

$68.6K

How much do assistant insurance customer service representative remote jobs pay per year?

As of Aug 31, 2026, the average yearly pay for assistant insurance customer service representative remote in Augusta, GA is $45,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $51,700.00 per year, depending on experience, location, and employer.

What is the best insurance company to work for remotely?

For an Assistant Insurance Customer Service Representative working remotely, top companies include State Farm, Progressive, and Liberty Mutual, which offer flexible remote roles, comprehensive training, and supportive work environments. These companies often provide remote work options, competitive pay, and opportunities for career growth in customer service and claims processing.

What cities near Augusta, GA are hiring for Assistant Insurance Customer Service Representative Remote jobs?

Cities near Augusta, GA with the most Assistant Insurance Customer Service Representative Remote job openings:

Assistant Insurance Customer Service Representative Remote jobs near you

Customer Service Representative (Remote)

Balance Staffing - Austin

Augusta, GA • Remote

$14 - $14.50/hr

Full-time

Medical, Dental, Vision

Posted 26 days ago

Job description

Job Description:

Customer Service Representative (Remote)

Pay:

  • $14.00/hour during training
  • $14.50/hour once in production

Position Overview

In this role, you will use your excellent customer service skills, patience, and compassion to answer inbound calls from members regarding their healthcare benefits. You will assist customers by answering questions, providing accurate information, and delivering a positive customer experience.

In addition to your hourly pay, you may have opportunities to earn performance-based incentives. Benefits include medical, dental, vision, 401(k), and paid time off (PTO).

Key Responsibilities

  • Professionally handle a high volume of inbound customer calls.
  • Gather customer information accurately and efficiently.
  • Assess customer needs and provide appropriate solutions.
  • Educate customers on products, services, and healthcare benefits.
  • Navigate multiple computer systems simultaneously.
  • Meet attendance, productivity, and performance expectations.
  • Resolve customer concerns whenever possible using one-call resolution.
  • Follow company policies while maintaining a customer-focused approach.
  • Document customer interactions accurately.
  • Identify opportunities to improve processes and customer experience.
  • Adapt to changes in procedures and business needs.
  • Be available to work weekends, holidays, and overtime as needed.

Qualifications

  • High school diploma or GED required.
  • Ability to pass a background check and drug screening.
  • Healthcare or medical terminology experience is a plus.
  • Strong customer service and communication skills.
  • Excellent problem-solving and decision-making abilities.
  • Comfortable working with senior citizens.
  • Ability to identify customer needs and explain available services.
  • Reliable attendance and dependability.
  • Team-oriented with a positive attitude.
  • Flexible schedule, including evenings, weekends, holidays, and occasional overtime.
  • Dedicated home workspace that is quiet and free from distractions.

Work-from-Home Requirements

Internet

  • Wired Ethernet connection required (wireless is not permitted).
  • Minimum internet speed:
    • 50 Mbps download
    • 10 Mbps upload
  • DSL, Cable, or Fiber Optic internet only.
  • Satellite, microwave, and cellular hotspot internet are not permitted.

Equipment

You will provide:

  • One (1) 21" monitor
  • Compatible wired headset (approved models will be shared during the interview process)

Company will provide:

  • One (1) 21" monitor
  • Keyboard
  • Mouse
  • Webcam

If you're passionate about helping others and delivering outstanding customer service, we'd love to hear from you!

Company Description

Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.