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Assistant Humana Customer Service Representative Jobs in Michigan

Molly Maid

Customer Service Representative

Franklin, MI · On-site

$640 - $720/wk

Customer Service Representative Molly Maid of Livonia Our amazing team is looking for a new ... * Assist with personnel management, including hiring and recruiting functions * Perform other ...

JL Connects

Customer Service Representative

Troy, MI · On-site

$14.50 - $19.75/hr

... CSR to assist Account Managers with the daily servicing of commercial lines accounts. Key Responsibilities * Daily servicing of assigned commercial lines accounts * Maintain accurate data in agency ...

New

A1 Services

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

Customer Service Representative A-1 Mechanical is currently looking for a Customer Service Representative. This position offers the training necessary to establish you in a reputable trade, and ...

dbi

Customer Service Representative

Saginaw, MI

$15 - $20.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

U-Haul

Customer Service Representative

Flint, MI · On-site

$15.50 - $21.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Q5 Connections

Customer Service Representative

Kalamazoo, MI · On-site

$15.25 - $20.50/hr

Customer Service Representative Kalamazoo, MI, United States $ 11.00 - 13.00 (US Dollar) Job Openings Customer Service Representative About the Job Customer Service Representative We are seeking a ...

TalentBridge

Customer Service Representative

Canton, MI · On-site

$18/hr

Customer Service Representative Location: Canton, MI 48188 Duration: Contract Max Pay Rate: $18/hr ... Key Responsibilities * Assist customers and business partners via phone and email. * Resolve ...

DuPont

Customer Service Representative

Midland, MI · On-site

$12.50 - $17/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

New

Continuum

Customer Service Representative

Detroit, MI · On-site

$14.75 - $20/hr

Customer Service Representative Job Summary: We are seeking a detail-oriented and organized ... Answer incoming phone calls and assist customers with inquiries * Create and process new work ...

U-Haul

Customer Service Representative

Saint Clair Shores, MI · On-site

$14.50 - $19.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

TalentBridge

Customer Service Representative

Lansing, MI · On-site

$18/hr

Customer Service Representative Location: Canton, MI 48188 Duration: Contract Max Pay Rate: $18/hr ... Key Responsibilities * Assist customers and business partners via phone and email. * Resolve ...

Dupont

Customer Service Representative

Midland, MI · Hybrid

$13.75 - $18.75/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

New

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Showing results 21-40

All JobsHumana Customer Service Representative JobsAssistant Humana Customer Service Representative JobsAssistant Humana Customer Service Representative Jobs in Michigan

Assistant Humana Customer Service Representative information

What are the key skills and qualifications needed to thrive as an Assistant Humana Customer Service Representative?

To thrive as an Assistant Humana Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes health insurance terminology is typically required. Patience, active listening, and empathy help representatives deliver exceptional service and resolve customer concerns effectively. These skills and qualities are essential for ensuring customer satisfaction, building trust, and efficiently handling inquiries in a healthcare-focused environment.

What are some common challenges faced by an Assistant Humana Customer Service Representative, and how can they be effectively managed?

Assistant Humana Customer Service Representatives often encounter high call volumes and complex inquiries from members regarding health insurance policies, billing, and coverage. Balancing empathy with efficiency is crucial, as representatives must provide clear, accurate information while meeting service metrics. Effective time management, ongoing training, and collaboration with team leads or subject matter experts help address these challenges. Building strong communication skills and staying updated on policy changes are also key to delivering excellent service and reducing stress.

What is an Assistant Humana Customer Service Representative?

An Assistant Humana Customer Service Representative is a professional who supports Humana members by answering questions, resolving issues, and providing information about health insurance plans and services. They handle phone calls, emails, and chats to assist customers with claims, benefits, billing, and policy details. Their role is crucial in ensuring customer satisfaction and helping members navigate their health plan options effectively. These representatives also document interactions and escalate complex issues to senior team members when necessary.
What are the most commonly searched types of Humana Customer Service Representative jobs in Michigan? The most popular types of Humana Customer Service Representative jobs in Michigan are:
Assistant Humana Customer Service Representative jobs near you
Infographic showing various Assistant Humana Customer Service Representative job openings in Michigan as of June 2026, with employment types broken down into 43% Full Time, 49% Part Time, and 8% Contract. Highlights an 84% Physical, and 16% Remote job distribution.

Customer Service Representative

Molly Maid

Franklin, MI • On-site

$640 - $720/wk

Other

Medical, PTO

Posted 25 days ago

Molly Maid rating

4.8

Company rating: 4.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

47th of 59 rated cleaning companies

Job description

Customer Service Representative
Molly Maid of Livonia
Our amazing team is looking for a new Customer Service Representative! As a Customer Service Representative, you are an important member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer inquiries. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
Our franchise continues to grow at a fast pace and this new position is perfect for the flexible person seeking new challenges.
Specific Responsibilities:
  • Receive incoming calls in a professional and courteous manner
  • Schedule estimates & house cleanings
  • Return customer calls
  • Perform administrative functions including data entry, payment processing, and supply inventory
  • Assist with personnel management, including hiring and recruiting functions
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:
  • Valid Driver's License
  • Strong written and verbal communication skills
  • Detail-oriented
  • Positive Attitude
  • Professional appearance and personality
  • Team player who can work independently
Salary: $640 - $720 per week. There is bonus potential in this position.
Hours: Available between the hours of 7:00am to 5:30pm. A typical day would be either 7:00am - 3:30pm or 9:00am - 5:30pm.
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Benefits:
  • Paid time off
  • Health insurance available after 90 days
  • Company vehicle provided if/when there is a need to visit a customer
Schedule:
  • Monday to Friday
  • Full time

Molly Maid of Livonia
36977 Amrhein Rd.
Livonia, MI 48150
(734) 338-3000

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