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Assistant General Manager (AGM)

Reports to: General Manager

FLSA Status: Exempt (Salaried)

Employment Type: Full-Time

Position Summary

Party Fowl doesn’t just serve Nashville hot chicken—we serve bold flavors, Southern hospitality, and unforgettable energy. As Assistant General Manager, you’ll help bring that experience to life every shift, every guest, every plate.

The Assistant General Manager (AGM) plays a critical support role in day-to-day operations. This full-time, salaried leader partners with the General Manager to oversee front- and back-of-house execution, develop team members, and uphold financial performance. The AGM is both a floor general and a behind-the-scenes problem solver—ready to lead service, resolve issues, and build a winning team.

Essential Duties and Responsibilities

Operations Leadership

• Support the GM in managing daily restaurant operations across FOH and BOH.
• Serve as Manager-on-Duty in the GM’s absence.
• Ensure service, safety, and food quality standards are consistently met.
• Monitor restaurant cleanliness, flow, and atmosphere at all times.

Team Coaching & Development

• Supervise and support FOH and BOH managers, leads, and hourly staff.
• Provide on-the-spot coaching and feedback during shifts.
• Assist with hiring, training, performance evaluations, and team development.
• Foster a positive, respectful culture aligned with Party Fowl’s values.

Guest Experience

• Interact with guests and resolve issues with urgency and empathy.
• Maintain a visible presence on the floor during peak periods.
• Ensure hospitality standards are consistently upheld. 

Financial & Administrative Support

• Support GM with inventory, labor scheduling, and cost controls.
• Help analyze weekly and monthly financial reports.
• Assist with ordering, vendor communication, and invoice reconciliation.
• Maintain compliance with health, safety, and labor regulations.

Qualifications

• 2+ years of experience in restaurant management (AGM, Service Manager, KM, etc.).
• Proven leadership ability in a high-volume, full-service environment.
• Strong understanding of restaurant operations and guest service.
• Skilled in conflict resolution, coaching, and team motivation.
• Excellent communication, time management, and organizational skills.
• Technically proficient in POS and labor management systems.
• Ability to stand for extended periods and lift up to 30 lbs.
• Open availability including nights, weekends, and holidays.

Compensation and Schedule

• Status: Full-Time, Salaried, Exempt
• Compensation: Competitive base salary plus bonus opportunities. Compensation may vary depending on the level of experience of the candidate.
• Schedule: Must be available for flexible scheduling, including nights and weekends.

Work Environment & Physical Requirements

This role requires prolonged standing and walking in a high-energy restaurant environment. The AGM must be comfortable working under pressure and stepping into hands-on leadership in both FOH and BOH settings.

Party Fowl is an Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive, guest-obsessed, and performance-driven workplace.

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

NASHVILLE HOT CHICKEN. BOOZY SLUSHIES. GOOD TIMES.

Party Fowl serves up hot chicken, boozy slushies, local brews, and southern hospitality in a setting that’s made for letting loose. With locations in the heart of Nashville, Donelson, and now inside Nashville International Airport (BNA), we’re all about celebrating the spirit of Music City—one bite, sip, and toast at a time. Our menu puts a bold spin on the classics, with heat levels ranging from southern-friendly to seriously unhinged (looking at you, Poultrygeist). Whether you’re here for brunch, the big game, or just a round with friends, you’ll find wall-to-wall TVs, full service, and a vibe that’s never boring. Now under new ownership, Party Fowl is expanding into a lifestyle brand rooted in good food, strong drinks, and unapologetic fun. We’re here to keep Nashville hot, one celebration at a time.