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Assistant Hotel Security Manager Jobs in Appleton, WI

STEALTH MANAGEMENT GROUP LLC

Front Desk

Green Bay, WI · On-site

$16 - $17/hr

You will assist guests with check-in and check-out, answer questions, manage reservations, resolve ... Follow hotel security, privacy, emergency, and safety procedures. * Document guest requests ...

Kinseth Hospitality Company

Hotel Night Auditor

Oshkosh, WI · On-site

$14.75 - $19.75/hr

Acts as hotel manager on duty and follows the prescribed MOD procedures on communication, emergency ... Ensures guest safety by following established security procedures including fire/tornado procedures ...

Home2 Suites

Hotel Night Auditor

De Pere, WI · On-site

$14.50 - $19.25/hr

Acts as hotel manager on duty and follows the prescribed MOD procedures on communication, emergency ... Ensures guest safety by following established security procedures including fire/tornado procedures ...

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Assistant Hotel Security Manager information

See Appleton, WI salary details

$25.9K

$49.4K

$79K

How much do assistant hotel security manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for assistant hotel security manager in Appleton, WI is $49,439.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $58,500.00 per year, depending on experience, location, and employer.

What are the main responsibilities of an assistant hotel security manager?

An Assistant Hotel Security Manager is responsible for supporting the Security Manager in overseeing the safety and security of hotel guests, staff, and property. Their duties typically include supervising security personnel, conducting regular patrols, responding to incidents or emergencies, and ensuring compliance with safety regulations. They also assist in training staff on security procedures, investigating security breaches, and liaising with law enforcement when necessary. Maintaining a secure environment is crucial for both guest satisfaction and the protection of hotel assets.

What are the key skills and qualifications needed to thrive as an assistant hotel security manager, and why are they important?

To thrive as an Assistant Hotel Security Manager, you need a solid understanding of security protocols, risk assessment, and incident management, typically supported by experience in security and relevant certifications such as CPR or first aid. Familiarity with CCTV systems, access control software, and emergency response tools is essential. Excellent leadership, communication, and problem-solving skills are crucial for effectively managing teams and resolving conflicts. These competencies ensure the safety of guests and staff, maintain hotel reputation, and enable swift response to potential threats.

What are the most common challenges faced by an assistant hotel security manager, and how can they be addressed?

Assistant Hotel Security Managers often encounter challenges such as coordinating security protocols across different departments, managing emergency situations efficiently, and ensuring guest satisfaction while maintaining safety. Balancing strict security measures with a welcoming environment requires strong communication and diplomacy skills. Proactive training, clear procedures, and regular collaboration with hotel staff help address these challenges and create a secure, hospitable atmosphere.

What is the difference between Assistant Hotel Security Manager vs Hotel Security Officer?

AspectAssistant Hotel Security ManagerHotel Security Officer
CredentialsSecurity certifications, management experienceSecurity guard license, basic training
Work EnvironmentSupervisory roles, administrative tasks, team coordinationPatrols, monitoring premises, enforcing security policies
Employer & Industry UsageHotels, resorts, hospitality industryHotels, resorts, hospitality industry

The Assistant Hotel Security Manager typically has more responsibilities involving supervision, planning, and administrative duties, while the Hotel Security Officer focuses on patrols and direct security enforcement. Both roles are essential in hotel security, but they differ in scope and level of responsibility.

What job categories do people searching Assistant Hotel Security Manager jobs in Appleton, WI look for?

The top searched job categories for Assistant Hotel Security Manager jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Assistant Hotel Security Manager jobs?

Cities near Appleton, WI with the most Assistant Hotel Security Manager job openings:

Assistant Hotel Security Manager jobs near you

Front Desk

STEALTH MANAGEMENT GROUP LLC

Green Bay, WI • On-site

$16 - $17/hr

Full-time

Re-posted 19 hours ago

Job description

Job Overview

Looking for a fun and exciting hotel to work at? Look no further than Aloft, where we are designed to be different in all the best ways!

We are seeking a friendly, energetic, and detail-oriented Front Desk Agent to join our hospitality team. As the first and last point of contact for many of our guests, you will play an important role in creating a welcoming and memorable experience.

The ideal candidate is professional, dependable, and comfortable working in a fast-paced environment. You will assist guests with check-in and check-out, answer questions, manage reservations, resolve concerns, and help ensure that every guest receives exceptional service throughout their stay.

Duties and Responsibilities

  • Welcome guests in a warm, professional, and friendly manner.

  • Complete guest check-in and check-out procedures accurately and efficiently.

  • Confirm reservations, room assignments, payment details, and identification.

  • Respond to guest concerns and work quickly to resolve issues or involve management when necessary.

  • Assist Food and Beverage staff with stocking, setup, cleaning, organizing, and other service-related tasks as needed.
  • Ensure food retail displays, counters, shelves, and surrounding areas remain clean, orderly, and guest-ready.
  • Follow proper food-handling, sanitation, cleanliness, and safety procedures.

  • Communicate effectively with housekeeping, maintenance, management, and other hotel departments.

  • Monitor room availability and update guest information in the hotel property management system.

  • Maintain a clean, organized, and welcoming front desk and lobby area.

  • Follow hotel security, privacy, emergency, and safety procedures.

  • Document guest requests, incidents, maintenance concerns, and shift information accurately.

  • Assist with wake-up calls, package handling, lost-and-found inquiries, and other guest services.

  • Promote hotel programs, amenities, upgrades, and special offers when appropriate.

  • Support other front office and hotel operations as needed to help the team succeed.

Skills and Qualifications

  • Previous front desk, customer service, retail, or hospitality experience is preferred.

  • Strong customer service and problem-solving skills.

  • Excellent verbal and written communication abilities.

  • Friendly, professional, and guest-focused attitude.

  • Ability to remain calm and courteous when handling guest concerns.

  • Strong attention to detail and organizational skills.

  • Ability to manage multiple tasks in a busy hotel environment.

  • Basic computer skills and the ability to learn hotel reservation and property management systems.

  • Comfortable handling payments and maintaining accurate records.

  • Ability to work independently and as part of a team.

  • Dependable attendance and punctuality.

  • Ability to maintain guest confidentiality and follow hotel policies.

Schedule Requirements

  • Must be available to work a flexible schedule.

  • Availability may include mornings, evenings, weekends, and holidays.

  • Occasional overnight shifts may be required based on hotel needs.

Physical Requirements

  • Ability to stand for extended periods during a scheduled shift.

  • Ability to perform repetitive computer and telephone tasks.

  • Ability to lift and carry light packages, supplies, or guest items as needed.

Why Join Our Team?

As a Front Desk Agent, you will have the opportunity to create positive guest experiences every day. Your professionalism, energy, and dedication to hospitality will help ensure that every guest feels welcomed, valued, and comfortable.

Join our team and become an important part of delivering the exceptional service and vibrant atmosphere that make Aloft a memorable place to stay and work.

Apply