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Assistant Home Inbound Call Center Jobs in Gilbert, AZ

The incumbent will complete inbound and outbound calls and take appropriate action based on ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

Previous home health and care management experience preferred. Benefits * Opportunity to work in a ... assist with daily needs such as access to food, eating healthy, transportation, financial ...

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

Previous home health and care management experience preferred. Benefits * Opportunity to work in a ... assist with daily needs such as access to food, eating healthy, transportation, financial ...

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

In this role, you'll connect with warm leads through inbound and outbound calls, build strong ... Previous sales or call center experience is a plus, but not required * Valid driver's license What ...

Call Center Agent

Mesa, AZ

$16.15 - $17.65/hr

The opportunity to transition to working from home after you have established yourself in the call center. The opportunity to advance to management positions, Inbound Donor Services positions, as ...

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Assistant Home Inbound Call Center information

See Gilbert, AZ salary details

$12

$17

$23

How much do assistant home inbound call center jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for assistant home inbound call center in Gilbert, AZ is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $18.70 per hour, depending on experience, location, and employer.

Full-time

Medical, PTO

Re-posted 28 days ago


Job description

Are you ready to be the calm in the storm, the trusted voice that turns challenges into solutions, and the professional who ensures every customer interaction leaves a lasting impression? Join our HVAC team as an Inbound Customer Experience Specialist, where your communication skills, empathy, and problem-solving abilities will shine. This isn’t just a job; it’s your chance to become the heart of our company’s operations while making a tangible difference in people’s lives.

The Role

Every day, customers reach out to us, each with a unique story. Whether they’re frustrated with a broken HVAC system, upset about a delay, or simply grateful for the comfort we’ve provided, you’ll be the first point of contact. Your mission? To transform every call into an opportunity to deliver exceptional service, build trust, and create loyal customers.

Key Responsibilities

  • Handle incoming calls from customers with professionalism, empathy, and efficiency.
  • Calmly de-escalate tense or emotionally charged situations, offering thoughtful solutions.
  • Actively listen to and address customer needs, whether they’re upset, confused, or delighted.
  • Coordinate service appointments, provide updates, and troubleshoot basic HVAC-related issues.
  • Document customer interactions and ensure accurate records for seamless follow-up.
  • Represent the company’s values of reliability, integrity, and excellence in every interaction.

What Makes This Role Exceptional

  • Be a Hero: HVAC systems are vital to comfort and safety. Your expertise and responsiveness can truly make a difference, often turning a customer’s day around.
  • Master the Art of Communication: You’ll develop advanced interpersonal skills as you navigate complex situations and connect with people from all walks of life.
  • Enjoy Job Security: The HVAC industry is essential, and your role as the face of our company ensures you’ll always be in demand.
  • Grow With Us: With extensive training and development opportunities, this role is your first step toward a fulfilling career in a growing industry

What’s In It For You?

  • Comprehensive benefits package, including health insurance, paid time off, and more.
  • A supportive team environment where your voice matters.
  • The satisfaction of knowing you’ve helped someone with every call you take.
  • Continuous training to build your technical knowledge and customer service expertise.

What It Takes to Succeed

  • Thrive under pressure and maintain composure in difficult conversations.
  • Are natural problem-solvers who think on their feet.
  • Have excellent communication skills, both verbal and written.
  • Are empathetic, patient, and genuinely care about helping others.
  • Can juggle multiple tasks while maintaining attention to detail.
  • Are eager to learn and adapt in a fast-paced environment.

Why HVAC? The HVAC industry is the lifeblood of modern living, providing comfort and safety to homes and businesses everywhere. As an Inbound Customer Experience Specialist, you’ll play a crucial role in ensuring our customers stay cool in the summer, warm in the winter, and satisfied all year round.

Are You Ready to Make an Impact? If you’re someone who can turn frustration into gratitude, stress into relief, and problems into solutions, we want you on our team. Apply today and take the first step in a career that’s as rewarding as it is challenging. Together, we’ll redefine what exceptional customer service means in the HVAC industry.