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Assistant Home Inbound Call Center Jobs in Oklahoma

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Own inbound and outbound call performance * Ensure adherence to scripts, call control standards ... home services preferred) * Strong understanding of booking rates, call flow, and customer ...

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Own inbound and outbound call performance * Ensure adherence to scripts, call control standards ... home services preferred) * Strong understanding of booking rates, call flow, and customer ...

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

Own inbound and outbound call performance * Ensure adherence to scripts, call control standards ... home services preferred) * Strong understanding of booking rates, call flow, and customer ...

Nexxaworks

Call Center Representative

Oklahoma City, OK · On-site

$14.75 - $18.50/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Neurology Care

Call Center Representative

Ardmore, OK · On-site

$14/hr

Greet and assist patients and visitors professionally via phone, email, and in person * Handle high ... inbound calls, schedule appointments, and respond to general inquiries * Provide patients with ...

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Pharmacy Call Center Rep II

The University of Oklahoma

Oklahoma City, OK • On-site

$18.32/hr

Full-time

This job post has expired today. Applications are no longer accepted.

University Of Oklahoma rating

8.1

Company rating: 8.1 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

169th of 627 rated colleges and universities

Job description

Pharmacy Call Center Rep II
Job no: 493754
Work type: Clerical
Location: Oklahoma City
Categories: Health/Wellness Services
Pay Range: Targeted hourly rate of up to $18.32/hr based on education and experience
Benefits Eligible: Yes
Work Schedule: Shift may vary, will be discussed by hiring manager.
Travel: Not required
Position Introduction:
If you're passionate about helping others and thrive in a fast-paced, customer-focused environment, this is an opportunity to make a meaningful impact every day. As a Pharmacy Call Center Representative II, you'll be the first point of contact for patients, providers, and pharmacy staff, delivering exceptional service while resolving questions related to Medicaid, commercial insurance, pharmacy services, and claims. You'll play a vital role in ensuring a positive customer experience by providing accurate information, solving problems efficiently, and helping achieve first-call resolution in a collaborative and supportive team environment. This position will be instrumental in our management of the pharmacy call center for the state Medicaid population. This position would be responsible for answering calls from Medicaid members and providers with a goal of achieving one call resolution.
View full job description here
Required Education and Experience:
  • High School Diploma or GED.
  • 24 months experience in an inbound call center, pharmacy, medical billing, third party pharmacy claims, or closely related experience in a medical or pharmacy environment.

Equivalency/Substitution: Will also accept an Associate's degree in a closely related environment in lieu of the experience.
Required Certifications and Licenses:
None
Hiring Contingent Upon a Background Check: Yes
Advertised: 10 Aug 2026 Central Daylight Time
Applications close: 08 Nov 2026 Central Standard Time
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About University of Oklahoma

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The University of Oklahoma is a prominent educational institution positioned in Norman, Oklahoma, US. Established in 1890, the university stakes a claim within the higher education industry and has a storied history of excellence in academics and research. Serving over 20,000 students, the university offers a wide range of programs across fields such as arts and sciences, business, engineering, international studies, and more. Emphasizing a dedication to unlocking potential, OU's mission is to provide the best possible educational experience to students through excellence in teaching, research, and creative activity. Notably, the institution has made significant strides in research with a focus on areas such as cancer, aerospace, and energy among others.

Industry

Education

Company size

5,001 - 10,000 Employees

Headquarters location

Norman, OK, US

Year founded

1890

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