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Assistant Guide Jobs in Georgetown, MA (NOW HIRING)

Boston Red Sox

2026 Fenway Park Tour Guide

Boston, MA · On-site

$15/hr

Tour Guides are responsible for leading tours on a part-time basis during the season as well as the ... Respond to e-mail and voicemail inquiries about the Tour department. * Assist with other ...

Law Mom

Welcome Guide

Newburyport, MA · On-site

$28 - $29/hr

Guide them through the process with empathy and offer solutions to address their needs. * Fast ... Engagement & Payment Assistance: Assist attorneys with engagement letters, manage payments, and ...

ARC'TERYX

Product Guide

Boston, MA

As a Product Guide at Arc'teryx, here's what you'd be doing: * Delivering a best-in-class brand ... Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete ...

ARC'TERYX

Product Guide

Boston, MA

As a Product Guide at Arc'teryx, here's what you'd be doing: * Delivering a best-in-class brand ... Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete ...

ARC'TERYX

Product Guide

Boston, MA · On-site

As a Product Guide at Arc'teryx, here's what you'd be doing: * Delivering a best-in-class brand ... Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete ...

ARC'TERYX

Product Guide

Boston, MA · On-site

$20.80 - $23.80/hr

As a Product Guide at Arc'teryx, here's what you'd be doing: * Delivering a best-in-class brand ... Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete ...

ARC'TERYX

Product Guide

Boston, MA · On-site

$20.80 - $23.80/hr

As a Product Guide at Arc'teryx, here's what you'd be doing: * Delivering a best-in-class brand ... Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete ...

ARC'TERYX

Product Guide

Boston, MA · On-site

$20.80 - $23.80/hr

As a Product Guide at Arc'teryx, here's what you'd be doing: * Delivering a best-in-class brand ... Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete ...

Indochino Apparel US Inc

Style Guide

Lynnfield, MA · On-site

$17 - $19/hr

... * Assist customers in selecting and customizing garments to meet their specific needs and ... Work closely with fellow Style Guides, Showroom Manager, and Team Leads to achieve showroom goals.

Cna

Actuarial Consulting Director, Pricing

Boston, MA · Hybrid

$155K - $220K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... Stays up to date in actuarial expertise and industry trends and development in order to guide ...

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Assistant Guide information

What are assistant guides?

Assistant guides are individuals who support lead guides in organizing and conducting tours or outdoor activities. They help with group management, safety, logistics, and sharing information with participants. Assistant guides often assist in preparing equipment, ensuring safety protocols are followed, and providing customer service. Their role is vital in enhancing the overall experience for guests and supporting the main guide throughout the activity.

What are some typical challenges an Assistant Guide may face during group excursions, and how can they be managed?

Assistant Guides often encounter challenges such as managing diverse group dynamics, ensuring guest safety, and adapting to changing weather or unexpected situations on excursions. Effective communication, strong situational awareness, and the ability to remain calm under pressure are essential for managing these challenges. Building rapport with guests and maintaining close coordination with the lead guide help ensure a safe and enjoyable experience for everyone. Gaining experience and learning from seasoned guides also prepares Assistant Guides to handle these situations more confidently over time.

What are the key skills and qualifications needed to thrive as an Assistant Guide, and why are they important?

To thrive as an Assistant Guide, you generally need knowledge of the local environment, basic first aid certification, and experience in outdoor activities relevant to the tours offered. Familiarity with GPS devices, radio communication tools, and booking or scheduling software is often required. Strong interpersonal skills, clear communication, and problem-solving abilities help in managing groups and ensuring guest safety and satisfaction. These competencies are crucial for providing a safe, informative, and enjoyable experience for clients in diverse and sometimes unpredictable outdoor settings.
Assistant Guide jobs near you
2026 Fenway Park Tour Guide

2026 Fenway Park Tour Guide

Boston Red Sox

Boston, MA • On-site

$15/hr

Part-time

Re-posted 4 days ago

Job description

DEPARTMENT OVERVIEW:
Fenway Park Tours Department welcomes over 300,000 visitors and guests year-round as it is a local and international bucket list stop for many. Fenway Park is revered as "America's Most Beloved Ballpark" by Major League Baseball and baseball enthusiasts and our tour guides share their invaluable knowledge and passion for all things Red Sox highlighted on each tour.
POSITION OVERVIEW:
Fenway Park Tours is looking for new Tour Guides to share the history and nostalgia of Fenway Park. Tour Guides are responsible for leading tours on a part-time basis during the season as well as the off season. The Tours department is looking for candidates who are excited about showing off the history of Fenway Park to fans and visitors!
Tours operate seven days a week, 9 a.m. - 6 p.m. (in season) 10a.m. - 6p.m. (off season). With holidays, weekends and evening availability required throughout the year. This role is a part-time role with hours that will vary depending on the time of year, for example, during the season tour guides can work up to 35 hours a week.
We are hiring starting in Fall 2025 through the 2026 season on an as needed basis.
The hourly rate for this role is $15.
RESPONSIBILITIES:
  • Responsible for providing public, private and special event tours of Fenway Park.
  • Work various tour customer information locations within and around the ballpark.
  • Answer inbound calls to the Tour department.
  • Respond to e-mail and voicemail inquiries about the Tour department.
  • Assist with other administrative duties as they arise.
  • Provide group tours and customer service.
  • Provide daily operations set up and support

CHARACTERISTICS / QUALIFICATIONS:
  • Must be 18 years of age or older
  • Experience in public speaking and speaking to large groups
  • Exhibits an enthusiastic and welcoming demeanor
  • Ability to manage time effectively and efficiently
  • Professional demeanor and conduct
  • Ability to multi-task and retain information quickly
  • Weekend, evening and holiday availability is required
  • Bilingual candidates welcome

At the Boston Red Sox we go beyond embracing diversity. We're committed to living by our values, strengthening our community, and creating a workplace where people genuinely feel like they belong.
Too often, job seekers don't apply to positions because they don't meet every qualification. If you love this role and are great at what you do, we encourage you to apply. Your unique skills and experiences might just be what we've been looking for.
Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.

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