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Assistant Guide Jobs in Ohio (NOW HIRING)

Kampgrounds of America

GUEST GUIDE

Sunbury, OH

$11/hr

They assist by selling and delivering ice and firewood, enforcing campground rules, picking up ... SPECIFIC DUTIES * Assist guests by guiding them to their sites, and with other customer service ...

Southeast Healthcare

Recovery Guide (part-time)

Columbus, OH · On-site

$16.50 - $21.50/hr

The ( part-time) Recovery Guide partners with patients with severe and persistent mental illness in ... * Assist individuals in accessing appropriate services and community resources, such as mental ...

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Assistant Guide information

What are assistant guides?

Assistant guides are individuals who support lead guides in organizing and conducting tours or outdoor activities. They help with group management, safety, logistics, and sharing information with participants. Assistant guides often assist in preparing equipment, ensuring safety protocols are followed, and providing customer service. Their role is vital in enhancing the overall experience for guests and supporting the main guide throughout the activity.

What are some typical challenges an Assistant Guide may face during group excursions, and how can they be managed?

Assistant Guides often encounter challenges such as managing diverse group dynamics, ensuring guest safety, and adapting to changing weather or unexpected situations on excursions. Effective communication, strong situational awareness, and the ability to remain calm under pressure are essential for managing these challenges. Building rapport with guests and maintaining close coordination with the lead guide help ensure a safe and enjoyable experience for everyone. Gaining experience and learning from seasoned guides also prepares Assistant Guides to handle these situations more confidently over time.

What jobs make $3,000 a month without a degree?

For an Assistant Guide or similar roles, jobs such as commercial driver, sales associate, or administrative assistant can sometimes reach $3,000 monthly with experience and full-time hours. Other options include skilled trades like HVAC technician or construction worker, which may require certifications but not a degree. Success depends on location, experience, and the specific industry.

What are the key skills and qualifications needed to thrive as an Assistant Guide, and why are they important?

To thrive as an Assistant Guide, you generally need knowledge of the local environment, basic first aid certification, and experience in outdoor activities relevant to the tours offered. Familiarity with GPS devices, radio communication tools, and booking or scheduling software is often required. Strong interpersonal skills, clear communication, and problem-solving abilities help in managing groups and ensuring guest safety and satisfaction. These competencies are crucial for providing a safe, informative, and enjoyable experience for clients in diverse and sometimes unpredictable outdoor settings.
What cities in Ohio are hiring for Assistant Guide jobs? Cities in Ohio with the most Assistant Guide job openings:
Assistant Guide jobs near you
GUEST GUIDE

GUEST GUIDE

Kampgrounds of America

Sunbury, OH

$11/hr

Other

Posted 20 days ago

KOA rating

5.8

Company rating: 5.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

16th of 20 rated holiday rentals

Job description

2026 Season is April - early November
Starting at $11/hour
Kampgrounds of America, Inc. (KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is "connecting people to the outdoors and each other," and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.
At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:
  • intentionally create a sense of community and belonging for our guests, employees and franchise partners
  • continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
  • sustain a culture that promotes diversity of thought and experiences
  • ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
  • drive change in our company and industry through action and implementation
REPORTS TO
Designated Supervisor and General Manager
POSITION SUMMARY
The Guest Guide collaborates closely with the guest services representatives to lead customers to their site after registration. They assist by selling and delivering ice and firewood, enforcing campground rules, picking up trash and emptying trash receptacles, responding to messaging services, doing basic housekeeping duties, and performing light maintenance and repairs. They provide accurate and concise information about park rules, recreation activities, and directions to destinations. This guest facing position requires exceptional customer service, a can-do attitude, and the ability to support multiple departments as part of a team.
SPECIFIC DUTIES
  • Assist guests by guiding them to their sites, and with other customer service needs.
  • Sell and deliver ice and firewood.
  • Keep grounds free from trash, litter, and debris, and empty trash receptacles.
  • Ensure the cleanliness of grounds, landscaped areas, parking lots, restrooms, pool, and office areas.
  • Clean campsites by performing minor maintenance tasks such as raking the campsite pad, washing tables, and cleaning out fire rings.
  • Collaborate with housekeeping staff by assisting in tidying restrooms and common areas and communicating daily housekeeping needs.
  • Interact with guests and make recommendations for things to do in local area.
  • Follow all safety guidelines for the operation of equipment and use of chemicals.
  • Make minor carpentry, plumbing, and electrical repairs.
  • Approach all encounters with guests in an attentive, friendly, courteous, and service-oriented manner.
  • Report all disturbances to management or in emergencies, to the local authorities without attempting to discipline or apprehend any campground violators.
  • Prioritize tasks based upon importance and urgency with conscious planning and thoughtful decision making.
Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EXPECTED RESULTS
  • Visually appealing and well-maintained campground that is free of trash and debris.
  • Strong communication and customer service skills and the ability to work with individuals of all ages.
  • Display mature judgment, loyalty, poise, tact, and discretion.
  • Projects are completed properly, safely and timely.
  • Positive attitude toward the campground environment.
  • Use of safe work practices for a secure work environment for staff and campground guests.
JOB QUALIFICATIONS
  • Experience in campground or comparable position.
  • Office and light maintenance work in high public contact area.
  • Read, write, and speak English in a clear and concise manner.
  • Ability to work nights, weekends, and holidays.
  • Capable of working independently and as part of a team.
PHYSICAL REQUIREMENTS
  • Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
  • Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance.
  • Must be able to operate various loud and vibrating maintenance tools and equipment
  • Ability to stand for long periods of time.
  • Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
  • Able to work inside and outdoors and in various climates

KOA does not sponsor Visas
KOA currently does NOT hire in the following states:
Alaska, District of Columbia, Idaho, Louisiana, New Hampshire, North Dakota, Rhode Island, Vermont
Kampgrounds Of America, Inc. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all people. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.

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