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Assistant Guest Services Manager Jobs (NOW HIRING)

Guest Services Manager

Williston, VT · On-site

$52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guest Services Manager Schedule: Full-time salaried position, 40 hours/week including weekend and ... Ensure compliance with safety, alcohol sales regulations, and emergency procedures * Assist in ...

Guest Services Manager

Fernandina Beach, FL · On-site

$55K - $70K/yr

  • Medical

  • PTO

Position Summary As the Guest Services Manager, you'll be the go-to leader for all things related ... Provide Office & On-the-Ground Support: Assist with onsite guest needs, run errands, organize ...

Guest Services Manager

Fargo, ND · On-site

$17.50 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) is passionate about providing supervision and direction to the front-end team while ...

Guest Services Manager

Pebble Beach, CA · On-site

$84K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Description The Guest Services Manager will oversee the daily operations of the Concierge, Arrival ... Supervise Assistant Manager, Team Leader, Porter/Valet, Arrival Pavilion, and Concierge. * Conduct ...

Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Comprehends budgets, operating statements and payroll progress reports as needed to assist in the ...

Guest Services Manager DEPARTMENT: Guest Services REPORTS TO: Director of Event Services FLSA STATUS: Salaried/Exempt Summary Legends Global, the leader in privately managed public assembly ...

Guest Services Manager

Nashville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position: Guest Services Manager Classification: Exempt (Salary) Department: Front Office ... * Assist in creating and implementing profit and flow-through enhancing strategies and programs ...

Guest Services Manager

Baraboo, WI · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pay: $60000  - $65000  At Great Wolf, our Guest Services Manager strives to continually improve guest and employee satisfaction, maximize the financial performance of the department and ...

Guest Services Manager

Baraboo, WI · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pay: $60000  - $65000  At Great Wolf, our Guest Services Manager strives to continually improve guest and employee satisfaction, maximize the financial performance of the department and ...

Guest Services Manager

Oxford, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Address all guest concerns and ensure follow up is complete * Assist in the daily maintenance of ... Supervise the activities and the service levels of the bell staff to ensure that the arrival ...

Guest Services Manager

Hibbing, MN · On-site

$15.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Address all guest concerns and ensure follow up is complete * Assist in the daily maintenance of ... Supervise the activities and the service levels of the bell staff to ensure that the arrival ...

Guest Services Manager

Key West, FL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... guest service deficiencies. * Handle guest complaints and resolve issues in a timely manner * Perform other duties as requested by management, and needed for the department Managing the Guest ...

Showing results 21-40

Assistant Guest Services Manager information

See salary details

$24K

$46.8K

$60K

How much do assistant guest services manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for assistant guest services manager in the United States is $46,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is an assistant guest services manager?

Assistant Guest Services Managers are hospitality professionals who support the Guest Services Manager in overseeing front desk operations, guest relations, and customer service at hotels or resorts. They help ensure guests have a positive experience by resolving complaints, supervising staff, and coordinating with other departments. Their responsibilities often include training new employees, managing schedules, and assisting with check-in and check-out procedures. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

How does an assistant guest services manager typically collaborate with other departments to enhance the guest experience?

As an Assistant Guest Services Manager, you will regularly coordinate with housekeeping, maintenance, food and beverage, and front desk teams to ensure a seamless guest experience. This collaboration often involves communicating guest preferences, resolving service issues promptly, and organizing special requests or events. By fostering good relationships across departments, you help anticipate guest needs and address potential problems before they arise, contributing to higher satisfaction rates. This cross-departmental teamwork is crucial for maintaining the property’s reputation and delivering consistent, high-quality service.

What are the key skills and qualifications needed to thrive as an assistant guest services manager, and why are they important?

To thrive as an Assistant Guest Services Manager, you need strong customer service skills, hospitality knowledge, and experience in front desk operations, often supported by a degree in hospitality or related field. Familiarity with property management systems (PMS), booking software, and guest feedback platforms is typically required. Exceptional communication, problem-solving abilities, and leadership skills help you effectively interact with guests and support your team. These competencies are crucial for ensuring guest satisfaction, smooth operations, and maintaining high service standards in the hospitality industry.

What is the difference between Assistant Guest Services Manager vs Front Desk Supervisor?

AspectAssistant Guest Services ManagerFront Desk Supervisor
CredentialsCustomer service experience, hospitality certifications often preferredCustomer service experience, hospitality background
Work EnvironmentHotels, resorts, hospitality venuesHotels, resorts, hospitality venues
Employer & Industry UsageCommonly used in hotel management teamsCommonly used in hotel front office operations
Search & Comparison IntentUnderstanding managerial support roles in guest servicesUnderstanding supervisory roles at the front desk

The Assistant Guest Services Manager and Front Desk Supervisor roles both operate within the hospitality industry, focusing on guest experience and service. The main difference lies in the scope of responsibilities: the Assistant Guest Services Manager often supports broader guest relations and administrative tasks, while the Front Desk Supervisor primarily oversees front desk operations and staff. Both roles require customer service skills and hospitality experience, but the Assistant Guest Services Manager may have more involvement in guest satisfaction strategies and team coordination.

What cities are hiring for Assistant Guest Services Manager jobs?

Cities with the most Assistant Guest Services Manager job openings:

Who are the top companies hiring for Assistant Guest Services Manager jobs?

The top employers for Assistant Guest Services Manager jobs are:

What states have the most Assistant Guest Services Manager jobs?

States with the most job openings for Assistant Guest Services Manager jobs include:

Infographic showing various Assistant Guest Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,846 per year, or $22.5 per hour.

Guest Services Manager

Healthy Living

Williston, VT • On-site

$52K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Job description

Description

Healthy Living is looking for a new Guest Services Manager to join our HL family! 


Come join a team that:  

  • Focuses on teamwork
  • Supports a collaborative environment
  • Puts curiosity and great ideas, first
  • Is dedicated to providing an exceptional guest experience
  • Builds community relationships
  • Loves food and cooking
  • Has fun while working hard!

Healthy Living is looking for an experienced Guest Service Manager to lead our Front End operations and ensure exceptional guest experiences. This role is vital in fostering a hospitality-focused culture and maintaining smooth day-to-day operations through strong leadership, staff development, and operational excellence. Evening, weekend and holiday availability required.

Requirements

Job Type: Guest Services Manager

Schedule: Full-time salaried position, 40 hours/week including weekend and holiday availability.

Location: 129 Market St. Williston, VT

Rate: Starting at $52,000 annually, previous experience will be taken into consideration 


Responsibilities Include: 


Guest Service & Operational Excellence 

  • Ensure all staff provide our guests with warm, personalized, and professional service in line with HL's high hospitality      standards  
  • Maintain a smooth, organized Front End, including managing POS systems, registers, and cash handling procedures 
  • Monitor guest interactions, address feedback, and ensure all policies for returns, special orders, and service are followed 
  • Ensure compliance with safety, alcohol sales regulations, and emergency procedures 
  • Assist in daily Front End tasks such as ringing and bagging 
  • Troubleshoot register and POS system issues and communicate any major technical problems to leadership 
  • Provide loss prevention control through accurate change orders, cash reconciliation, and variance tracking 
  • Uphold cleanliness, organization, and presentation of the department 

Staff Leadership & Development 

  • Inspire, motivate, and lead Front End staff to deliver outstanding guest service 
  • Build a cohesive team grounded in mutual trust, respect, and accountability 
  • Serve as a positive role model and mentor, fostering continuous growth and engagement 
  • Interview, hire, and onboard new team members in collaboration with the P&E team 
  • Oversee staff scheduling, attendance, and productivity 
  • Provide staffing solutions and support during our busy holiday season 
  • Conduct training, coaching, and performance evaluations, including stay interviews and disciplinary actions when necessary 
  • Create weekly schedules 
  • Promote a culture of teamwork, professionalism, and high hospitality standards 
  • This is a hands-on leadership role requiring strong  communication, problem-solving, and organizational skills. If you're      passionate about people, service, and leading by example, we'd love to hear from you. 
  • Join us and help shape a guest-first culture where people feel valued, supported, and inspired. 

Benefits we're proud of! Staff at Healthy Living enjoy: 

  • Health Insurance (we pay 75% you pay 25% for single health benefits) 
  • Dental and Vision Insurance 
  • Short Term Disability Insurance 
  • Life Insurance 
  • Critical Illness Insurance 
  • Accident Insurance 
  • Flex Spending Accounts 
  • Health Spending Accounts 
  • Paid time off (Full time staff receive 2 weeks, gain additional week on 1st and 4th anniversary) 
  • Sick time (Part time staff receive 40 hours of sick time a year) 
  • Paid Maternity/Paternity time, up to 8 weeks paid time off! 
  • Generous store discount: 20% off grocery, 20% off hot bar/salad bar/coffee and juice bar, 10% off beer, 20% off wine, 30% off vitamins/supplements 
  • 401(k): 100% match of the first 3% of the staff member's contribution. 50% match on the staff member's contribution above 3% and up to 5%. Staff are 100% vested in Healthy Living's contribution from day one 
  • Income advance program with North Country Federal Credit Union - AKA a loan program, another way we help you get money! 
  • Free Celtics tickets 
  • Plus many more! 



Healthy Living's Essential Behaviors 


Make Someone's Day 

You're here because you're a true 51%er and we want you to bring genuine enthusiasm to work daily. You get that warm, fuzzy, tingly-from-head-to-toe feeling when helping others - staff and guests! You see getting to "yes" as a super-fun challenge! You readily and freely interact with every guest. There's nothing you like more than seeing guests leave happier than when they arrived. When your teammates are having a tough day, you use positive energy to bring them up. When you smile, everyone smiles. 


Move fast and be thorough 

You work with a purposeful sense of urgency. You will be trained to achieve excellence in your job to complete tasks quickly, efficiently, and with great skill, and at the same time remembering to look up and connect with each guest. You LOVE getting the job done and doing it well. 


Create a team people want to stay on 

Your genuine, positive energy contributes to an upbeat, effective team where you and your co-workers thrive and express a desire to stay and to grow together. You treat your teammates with respect and kindness every single day. You offer empathy and an open ear. You bring special skills to the team that are respected by your teammates and in turn you see the value in others' skills and talents. 


Show Up 

You show up to work. You are fully present for your teammates, our guests, and our trade partners. You're a reliable, invested member of the team. You bring authentic, positive energy to work every day. Deep down you care. 


"What can I do?" 

The words, "What can I do?" and "How can I help?" fly out of your mouth because you recognize that the collective goal of the team and the store is bigger than the task at hand. You anticipate the needs of your coworkers and the guests and are proactive in helping others. 


Come with a solution 

You have a keen eye for identifying pain points in our systems, but you always come to the table with a solution to offer. You think outside the box, you're creative in solving problems, and you adapt to change with grace. You always speak up and let us know what you need! 


Own it 

You hold yourself accountable and you're accountable to your teammates. When there is an issue, ask yourself, "What can I do to help fix it?" When there is success, you and your team celebrate! The details matter, and you are attentive to all of them. 


Seek knowledge 

At Heathy Living we love learning and are naturally curious. We love feedback; it is an opportunity to improve ourselves. You reflect deeply on feedback by frequently looking inward and evaluating your own performance at HL. You are personally fulfilled by helping others grow and love taking on new challenges and new opportunities to learn. 




If all of this sounds like you, please apply for a position today and begin your career with our mission, vision, and values driven company. 

Healthy Living Market and Cafe is an equal opportunity employer and we're proud to hire a diverse, inclusive Staff!