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Assistant Goodwill Jobs in Spring Valley, CA (NOW HIRING)

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Assistant Goodwill information

What is the difference between Assistant Goodwill vs Store Associate?

AspectAssistant GoodwillStore Associate
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRetail store, nonprofit organization settingRetail store, various retail environments
Employer & Industry UsageGoodwill Industries, nonprofit retail sectorVarious retail companies, including nonprofit and for-profit stores
Common Search & ComparisonYesYes

Assistant Goodwill and Store Associate roles both involve retail work in a store environment, often requiring similar skills and credentials. The main difference is that Assistant Goodwill may include additional responsibilities related to nonprofit operations, donation processing, and community outreach, whereas Store Associates focus primarily on sales and customer service. Both positions are common in retail settings and serve similar functions, but Assistant Goodwill roles often emphasize supporting the nonprofit mission.

What job categories do people searching Assistant Goodwill jobs in Spring Valley, CA look for? The top searched job categories for Assistant Goodwill jobs in Spring Valley, CA are:
What cities near Spring Valley, CA are hiring for Assistant Goodwill jobs? Cities near Spring Valley, CA with the most Assistant Goodwill job openings:
Assistant Goodwill jobs near you
Infographic showing various Assistant Goodwill job openings in Spring Valley, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Donation Center Attendant II/Lead Site Attendant

Goodwill Industries of San Diego County

National City, CA • On-site

$19.30/hr

Full-time

Re-posted 11 days ago

Job description

About Us
Are you looking for meaningful work and want to make a difference? Do you want to gain valuable work experience? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.
Overview
POSITION SUMMARY: Accepts donations on behalf of Goodwill at our standalone or storefront donation centers. Provides excellent customer service to donors.
Responsibilities
Essential Functions Statement(s):
  1. Opens and closes assigned donation center site, as scheduled, according to department guidelines set forth in the Standalone and Storefront Donation Center Attendant Training Manual.
  2. Accepts donations according to guidelines found in the Standalone and Storefront Donation Attendant Training Manual. This includes providing excellent customer service to donors by greeting, assisting with accepting donations, and accurately completing donation receipts. When necessary, politely refuses and refers donors to other locations and thanks each donor for every donation.
  3. Maintains the interior and the exterior of the site in a clean and organized manner. Sweeps perimeter of donation center site, stores donations neatly inside trailer, picks up debris and trash around trailer. If applicable, empties and maintains the cleanliness of the Unattended Donation Center (UDC) at the site.
  4. Accurately completes daily administrative tasks in a timely manner. To include daily counts of all donors (including donations from the UDC's), sorting and submitting donation receipts on a scheduled basis and all daily tally sheets.
  5. Safeguards all donations and company property from damage and theft. Treats all donations and company property with respect and care.
  6. Communicates the following accurately and in a timely manner to the appropriate Supervisor or Coordinator; supply needs, unusual or out of the ordinary situations and any safety concerns.
  7. Safely and accurately loads donations into bins and organizes them inside of the donation trailers.
  8. Assists Truck Helpers and Truck Drivers in loading donations into Goodwill trucks, if needed.
  9. Communicates daily with Dispatch to inform them of current product volumes and any transportation/service needs.
  10. Performs other miscellaneous duties as assigned or directed.
  11. Assist in handling customer service issues. Appropriately and effectively handles any out of the ordinary donor service situations and/or refers the donor to the correct management member. If referring to management, notifies the management member immediately of the situation.
  12. Assigns daily tasks to on-site attendants. Guides employees in the absence of the Supervisor.
  13. Accurately trains all Donation Attendants assigned to their location. Performs bag checks at assigned locations.

Qualifications
SKILLS & ABILITIES:
Education: High School Graduate or General Education Degree (GED) preferred.
Experience: Six months to one year customer service related experience preferred. One year supervisory experience preferred.

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