... * Assist students, faculty, staff, and presenters with the use of classroom, hybrid learning ... Participates in the maintenance of access control and identification systems, including Genea ...
... * Assist students, faculty, staff, and presenters with the use of classroom, hybrid learning ... Participates in the maintenance of access control and identification systems, including Genea ...
IT Support Technician-LI Campus
Central Islip, NY · On-site
$51K/yr
... * Assist students, faculty, staff, and presenters with the use of classroom, hybrid learning ... Participates in the maintenance of access control and identification systems, including Genea ...
IT Support Technician-LI Campus
Central Islip, NY · On-site
$51K/yr
... * Assist students, faculty, staff, and presenters with the use of classroom, hybrid learning ... Participates in the maintenance of access control and identification systems, including Genea ...
IT Support TechnicianLI Campus
Central Islip, NY · On-site
$40K - $51K/yr
... * Assist students, faculty, staff, and presenters with the use of classroom, hybrid learning ... Participates in the maintenance of access control and identification systems, including Genea ...
IT Support TechnicianLI Campus
Central Islip, NY · On-site
$40K - $51K/yr
... * Assist students, faculty, staff, and presenters with the use of classroom, hybrid learning ... Participates in the maintenance of access control and identification systems, including Genea ...
Operations Coordinator
$60K - $75K/yr
Requests overtime HVAC when needed for holidays/weekends. (Genea system) * Maintains familiarity with floor plan software to assist as needed with additions and changes to employees on plans, request ...
Operations Coordinator
$60K - $75K/yr
Requests overtime HVAC when needed for holidays/weekends. (Genea system) * Maintains familiarity with floor plan software to assist as needed with additions and changes to employees on plans, request ...
... workorders), Genea/WebCtrl (after-hours HVAC), and ZO CMS. Manage and distribute updates to ... Coordinate with PMO team for customer onboarding and move-in/move-out procedures. Assist with ...
... workorders), Genea/WebCtrl (after-hours HVAC), and ZO CMS. Manage and distribute updates to ... Coordinate with PMO team for customer onboarding and move-in/move-out procedures. Assist with ...
Client Service Manager
Los Angeles, CA · On-site
... Assist with ZO event planning as needed. Financial / Operational Responsibilities: • Provide ... Genea/WebCtrl (after-hours HVAC), and ZO CMS. • Manage and distribute updates to customer and ...
Client Service Manager
Los Angeles, CA · On-site
... Assist with ZO event planning as needed. Financial / Operational Responsibilities: • Provide ... Genea/WebCtrl (after-hours HVAC), and ZO CMS. • Manage and distribute updates to customer and ...
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$51K/yr
Full-time
Posted 22 days ago
Job description
Overview
IITS Support Technicians provide both on-premises and remote support for instructional technologies, as well as computer labs, libraries, classrooms, and offices.
Responsibilities- Provides technical support to students, faculty, and staff for computer hardware, software, networking, classroom technology, and AV systems
- Supports the operation, maintenance, setup, and troubleshooting of AV equipment in classrooms, meeting rooms, event spaces, and other shared technology areas
- Prepares, supports, records, edits, and posts events as needed, ensuring that audio, video, presentation, and conferencing systems are properly configured and functioning
- Assist students, faculty, staff, and presenters with the use of classroom, hybrid learning, meeting, and event technology
- Utilizes ServiceNow to log, monitor, update, and track customer requests, incidents, and assigned work
- Maintains inventory records for computer lab hardware, classroom technology, AV equipment, software, and related supplies
- Participates in local and university-wide IITS projects in coordination with Network, Network Security, Server, AV, and other technology teams
- Assists with user training for computer labs, classroom technology, productivity software, AV systems, and supported platforms
- Participates in the maintenance of access control and identification systems, including Genea access control and user ID cards
- Supports high-stakes examination periods, including exam recording, assisting with ExamSoft and LockDown Browser, and providing technical support at the start and conclusion of exams
- Maintains a professional technology environment and follows university computing policies, procedures, and support standards
- Prepares and submits monthly status reports as required
- Performs IITS projects and other duties as assigned by the supervisor
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent related education and experience
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and computer applications used in most levels of instruction.
- Certication in audio-visual technology or related eld.
- Travel to Other Touro NY campuses as needed.
- Extensive use of computers
- Extensive time sitting and standing
- Able to lift to 10 lbs.