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Assistant Front Store Manager Jobs in Wisconsin (NOW HIRING)

CNG Holdings, Inc.

Assistant Store Manager

Merrill, WI · On-site

Our Assistant Store Managers are a front-line brand ambassador representing Check N Go, Allied Cash Advance, or Cash Store, all part of the CNG Holdings, Inc., family of companies. Our Assistant ...

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Assistant Store Manager

Milwaukee, WI · On-site

Bilingual Spanish Preferred The Assistant Store Manager plays a pivotal role in supporting the ... Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

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Assistant Front Store Manager information

What is an assistant front store manager?

Assistant Front Store Managers are retail professionals responsible for supporting the Store Manager in overseeing the daily operations of the front end of a store. Their duties typically include supervising staff, ensuring excellent customer service, managing inventory, handling cash registers, and helping to implement store policies and promotions. They play a crucial role in maintaining a smooth workflow and addressing any issues that arise on the sales floor. Assistant Front Store Managers also help train and motivate team members, ensuring company standards are met and customers have a positive shopping experience.

What are the key skills and qualifications needed to thrive as an assistant front store manager?

To thrive as an Assistant Front Store Manager, you need experience in retail operations, inventory management, and staff supervision, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Strong leadership, problem-solving abilities, and excellent customer service skills help you motivate teams and resolve issues efficiently. These skills ensure smooth store operations, satisfied customers, and effective team performance in a dynamic retail environment.

What are some common challenges faced by an assistant front store manager, and how can they be addressed?

Assistant Front Store Managers often encounter challenges such as managing staff schedules, maintaining inventory accuracy, and ensuring excellent customer service during peak hours. Balancing operational tasks with team support requires strong organizational and communication skills. Building strong relationships with team members and fostering open communication can help address these challenges, as can adopting efficient scheduling tools and regularly reviewing store performance metrics. Proactive problem-solving and continuous learning are key to success in this dynamic role.

How much does an assistant front store manager earn?

An assistant front store manager typically earns between $30,000 and $50,000 annually, depending on experience, location, and the size of the store. They often receive additional benefits such as bonuses, employee discounts, and opportunities for advancement.
Assistant Front Store Manager jobs near you

Assistant Store Manager

Rice Lake, WI • On-site

Great Plains Specialty Finance Inc
See more jobs at Great Plains Specialty Finance Incexternal

Full-time

Re-posted 7 days ago

Job description

Job Description:

General Function / Summary:

As a financial services leader, we strive to make a difference in our customers' lives & the communities we serve.Our Assistant Store Managers are a front-line brand ambassador representing Check N Go, Allied Cash Advance, or Cash Store, all part of the CNG Holdings, Inc., family of companies.Our Assistant Store Managers embody the company's identity in behavior, values, and ethics in support of our mission.The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory excellence.

Essential Duties:

  • Serve and educate customers on the product portfolio by presenting all options for products and/ or services to customers that meet their needs.

  • Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unable to resolve the issue directly with the customer.

  • Answer telephone inquiries in response to general questions, customer applications, requests, or other issues.

  • Perform outbound customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations.

  • Respond professionally and accurately to customers, explaining possible solutions and ensure the customer feels supported and valued.

  • Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints.

  • Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick-ups.

  • Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies.

  • Perform customer verifications to validate information presented.

  • Process all transactions accurately and per company policy, including but not limited to loans, check cashing, and Net Spend.

  • Comply with federal and state regulations and Company policies and procedures.

  • Complete compliance trainings and quarterly I Agree timely.

  • Other duties as assigned.

    Minimum Education and Experience Required:

    • High school diploma, GED, or equivalent experience

    • 1+ year(s) of experience with sales, customer service, and/or cash handling preferred

    • Strong customer service, active listening, and verbal and written communication skills

    • Proficient in Microsoft Office programs

    • Ability to multitask, prioritize, and work in an autonomous environment

    • Must have own personal reliable transportation in compliance with published policy and procedure, this may not include public transportation, transportation from family or friends, must maintain a valid Driver's License and valid Automobile Insurance while employed by the company

    • Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused

      Physical Demands:

      • Call center/retail/office environment

      • Extensive cash handling

      • Extended phone usage

      • Long periods of standing

      • Extended viewing of computer screens and typing

      • Must be able to lift up to 50lbs, with or without reasonable accommodations

      Travel / Attendance:

      • Must be able to travel to all stores within the assigned district with personal vehicle

      • May be asked to travel to neighboring districts

      • May require overnight travel

      • Must work assigned shifts as scheduled

      Why Choose CNG Holdings, Inc.

      CNG Holdings Inc. (CNG) is headquartered in Cincinnati, Ohio, and is a respected leader in the financial services industry. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers' financial situations, thereby filling a need and delivering value to our customers.

      Our missionis to help and to educate our customers, while building and nurturing long-term relationships. We strive to make a difference in our customers' lives and the communities we serve.

      Our visionis to deliver innovative financial solutions that better fulfill our customers' unique financial needs so that they can build a better future for themselves and their families.

      CNG Holdings, Inc., associates and its brands are expected to create, deliver, and embrace our core values. These values ultimately define how we treat each other and our customers. We are inclusive, transparent, accountable and focused!

      Commitment to Diversity:

      We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

      This posting is intended to describe the general nature of the work anticipated to be performed and is not a comprehensive list of all responsibilities, duties and skills required for the position.

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