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Assistant Ea Customer Support Jobs (NOW HIRING)

Douglas County School District (CO)

$40.60K - $47.40K/yr

Educational Assistant (EA IV) - Significant Support Needs (SSN) Program Under the direction and guidance of a licensed special education teacher and staff, provides specialized, intensive, and ...

Douglas County School District (CO)

$37.90K - $44.20K/yr

Educational Assistant (EA IV) - Significant Support Needs (SSN) Program Under the direction and guidance of a licensed special education teacher and staff, provides specialized, intensive, and ...

Douglas County School District (CO)

$43.70K - $51K/yr

Educational Assistant (EA IV) - Significant Support Needs (SSN) Program Under the direction and guidance of a licensed special education teacher and staff, provides specialized, intensive, and ...

Alphabe Insight Inc

Customer Support Assistant

Miami, FL · On-site

$52K - $56K/yr

We are seeking a Customer Support Assistant to join our team and deliver outstanding service to our clients and customers. In this role, you will provide support through effective communication ...

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How much do assistant ea customer support jobs pay per hour?

As of May 31, 2026, the average hourly pay for assistant ea customer support in the United States is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant EA Customer Support, and why are they important?

To excel as an Assistant EA Customer Support, you need strong problem-solving abilities, excellent communication skills, and a familiarity with customer service principles, often supported by a high school diploma or equivalent. Experience with CRM software, ticketing systems, and knowledge of EA's product suite are typically required. Patience, active listening, and a customer-centric attitude help individuals stand out in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in a demanding support environment.

What are some common challenges faced by Assistant EA Customer Support representatives, and how can they be managed effectively?

Assistant EA Customer Support representatives often encounter challenges such as handling a high volume of customer inquiries, resolving complex technical issues, and managing difficult customer interactions. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize internal resources such as knowledge bases and escalation procedures. Team collaboration is also key, as support representatives frequently coordinate with technical teams and other departments to ensure timely and accurate resolutions for customers.

What are Assistant EA Customer Support roles?

Assistant EA Customer Support roles involve helping customers of Electronic Arts (EA) with their questions, account issues, and technical problems related to EA games and services. These assistants may handle customer inquiries through chat, email, or phone, providing troubleshooting steps, resolving billing or account access concerns, and ensuring a positive experience for players. They also gather customer feedback and work closely with other EA teams to address recurring issues. Strong communication and problem-solving skills are essential for this job.
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Assistant Ea Customer Support jobs near you
Infographic showing various Assistant Ea Customer Support job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, and 97% Full Time. Highlights an 67% Physical, 4% Hybrid, and 29% Remote job distribution, with an average salary of $42,834 per year, or $20.6 per hour.

Educational Assistant (EA IV) - Significant Support Needs (SSN) Program

Douglas County School District (CO)

$40.60K - $47.40K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

Please complete this application using your full legal name as it appears on your government issued forms of identification when you have time to go from start to finish. Application details cannot be saved along the way, and you must complete and submit the application in one sitting. If you leave your computer and return later, you may time out.

REMINDER: Current DCSD employees must apply through their district log-on, this application is for external candidates only!

Job Posting Title:Educational Assistant (EA IV) - Significant Support Needs (SSN) ProgramJob Description:Under the direction and guidance of a licensed special education teacher and staff, provides specialized, intensive, and individualized support to students with Significant Support Needs (SSN), including those with moderate to severe cognitive disabilities and possible physical, health, or medical impairments. As a critical member of the special education team, supports functional, academic, and life skills instruction, assists with personal care and medical needs, and promotes student safety, engagement, and independence within a structured and supportive learning environment. Develops and promotes good community relations among various community members and school clientele.
Experience working with children or young adults with significant cognitive or physical disabilities, or complex medical needs is preferred.
ESSENTIAL PHYSICAL REQUIREMENTS:
Occasional lifting of forty (40) to seventy (70) pounds
Frequent bending, standing, sitting, and walking
Occasional reaching, kneeling, bending, squatting, and standing
Ability to run short distances
EQUIPMENT USED:
General classroom and office equipment
ESSENTIAL ENVIRONMENTAL DEMANDS:
Typical classroom noise
Mostly clean and comfortablePosition Specific Information (if Applicable):Responsibilities:
  • Functional & Life Skills Support:
    • Support the implementation of Individualized Education Program (IEP) goals in collaboration with the Special Education Teacher, including academics, functional skills, communication, social skills, and vocational training.
    • Provide support to students with Significant Support Needs (SSN) across settings, including general education environments, by ensuring access to accommodations, reinforcing academic instruction, and implementing behavior management strategies, regardless of EEO status
    • Support students with daily living and functional skills, including but not limited to, dressing, feeding (including G-tube feeding as trained and delegated), toileting/diapering, and personal hygiene.
    • Aid students in using various communication methods, including sign language, picture exchange systems (PECS), and Augmentative and Alternative Communication (AAC) devices.

Perform other related duties as assigned or requested.

  • Health, Mobility, & Safety:
    • Assist with student positioning, transferring (e.g., from wheelchair to stander, floor to chair), and mobility using specialized equipment (e.g., wheelchairs, walkers, lifts, standers).
    • Monitor and provide delegated health care procedures, which may include seizure monitoring, administration of emergency medication (e.g., Diastat, Epipen), or basic first aid, following all required training and protocols.
    • Maintain a safe and clean learning environment, including cleaning/sanitizing equipment and materials used for personal care and instruction.
    • Closely supervise students during transitions, outdoor activities, and during mealtimes to ensure safety and prevent injury.
  • Health, Mobility, & Safety:
    • Assist with student positioning, transferring (e.g., from wheelchair to stander, floor to chair), and mobility using specialized equipment (e.g., wheelchairs, walkers, lifts, standers).
    • Monitor and provide delegated health care procedures, which may include seizure monitoring, administration of emergency medication (e.g., Diastat, Epipen), or basic first aid, following all required training and protocols.
    • Maintain a safe and clean learning environment, including cleaning/sanitizing equipment and materials used for personal care and instruction.
    • Closely supervise students during transitions, outdoor activities, and during mealtimes to ensure safety and prevent injury.
Certifications:Education:High School or Equivalent (Required)Skills:Ability to follow written and verbal instructions for implementing IEPs, health plans, and behavior protocols with high fidelity, Strong commitment to student dignity, safety, and promoting the maximum level of independence for all students, Willingness and ability to assist students with personal care, toileting, and mobility, including lifting and transferring (with appropriate training and assistance)Position Type:RegularPrimary Location:South Ridge ElementaryOne Year Only (Yes or No):No


 

Scheduled Hours Per Week:37.5


 

FTE:0.94Approx Scheduled Days Per Year:180 Work Days
  • (260 days indicatesa year-round position. Time off [or Off-Track Days] are thengranted based on the position. Any exceptions to the normal off-track time will be noted in the Additional Position Details section above, as scheduled work days.)
Minimum Hire Rate: $19.84 USD HourlyMaximum Hire Rate: $25.20 USD HourlyFull Salary Range:$19.84 USD - $30.55 USD Hourly
  • All salary amounts listed above are based on a full-time (1.0) FTE. If applicable, part-time salaries will be prorated according to the assigned FTE.
Benefits:This position is eligible for health, vision, dental, health savings account (HSA), flexible spending accounts (FSA), District paid and voluntary additional (supplemental) life and accidental death and dismemberment insurance, short and long-term disability, critical illness and accident voluntary insurance, employee assistance program (EAP), voluntary 401(k), 403(b) and 457 retirement plan options.Time Off Plans:This position is eligible for paid sick and personal time.This position will be open until filled, but will not be open past:August 20, 2026

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