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Assistant Ea Customer Support Jobs (NOW HIRING)

Alphabe Insight Inc

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

Respond to customer inquiries via phone and email in a timely and professional manner. * Assist clients with order processing, account updates, and general support. * Coordinate with internal ...

Douglas County School District (CO)

$19.84 - $30.55/hr

Educational Assistant (EA IV) - Significant Support Needs (SSN) Program Under the direction and guidance of a licensed special education teacher and staff, provides specialized, intensive, and ...

Douglas County School District (CO)

$43K - $50K/yr

Educational Assistant (EA IV) - Significant Support Needs (SSN) Program Under the direction and guidance of a licensed special education teacher and staff, provides specialized, intensive, and ...

Douglas County School District (CO)

$19.84 - $30.55/hr

Educational Assistant (EA IV) - Significant Support Needs (SSN) Program Under the direction and guidance of a licensed special education teacher and staff, provides specialized, intensive, and ...

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How much do assistant ea customer support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for assistant ea customer support in the United States is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.12 per hour, depending on experience, location, and employer.

What is an assistant EA customer support?

Assistant EA Customer Support roles involve helping customers of Electronic Arts (EA) with their questions, account issues, and technical problems related to EA games and services. These assistants may handle customer inquiries through chat, email, or phone, providing troubleshooting steps, resolving billing or account access concerns, and ensuring a positive experience for players. They also gather customer feedback and work closely with other EA teams to address recurring issues. Strong communication and problem-solving skills are essential for this job.

What are the key skills and qualifications needed to thrive as an assistant EA customer support, and why are they important?

To excel as an Assistant EA Customer Support, you need strong problem-solving abilities, excellent communication skills, and a familiarity with customer service principles, often supported by a high school diploma or equivalent. Experience with CRM software, ticketing systems, and knowledge of EA's product suite are typically required. Patience, active listening, and a customer-centric attitude help individuals stand out in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in a demanding support environment.

What are some common challenges faced by assistant EA customer support representatives, and how can they be managed effectively?

Assistant EA Customer Support representatives often encounter challenges such as handling a high volume of customer inquiries, resolving complex technical issues, and managing difficult customer interactions. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize internal resources such as knowledge bases and escalation procedures. Team collaboration is also key, as support representatives frequently coordinate with technical teams and other departments to ensure timely and accurate resolutions for customers.

What cities are hiring for Assistant Ea Customer Support jobs?

Cities with the most Assistant Ea Customer Support job openings:

What are the most commonly searched types of Ea Customer Support jobs?

The most popular types of Ea Customer Support jobs are:

What states have the most Assistant Ea Customer Support jobs?

States with the most job openings for Assistant Ea Customer Support jobs include:

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Assistant Ea Customer Support jobs near you
Infographic showing various Assistant Ea Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,834 per year, or $20.6 per hour.

Customer Support Assistant

Cleveland, OH • On-site

Alphabe Insight Inc
Marketing • 51 - 200 employees
Learn more about Alphabe Insight Incexternal

$50K - $60K/yr

Other

Medical, PTO

Re-posted 15 days ago

Job description

Company Description
About Us
At Sphirea Plus, we are committed to delivering innovative solutions that elevate brand performance and drive measurable success. Based in Cleveland, OH, our team combines creative strategy, data-driven insights, and a deep understanding of market dynamics to support businesses in reaching their full potential. We believe in excellence, growth, and fostering a collaborative environment where ideas turn into impact.
Job Description
Job Description
Sphirea Plus is seeking a dedicated and detail-oriented Customer Support Assistant to join our growing team. The successful candidate will be responsible for providing outstanding customer service, resolving client inquiries, and ensuring a smooth and efficient communication process. This role is ideal for individuals who are proactive, organized, and passionate about delivering exceptional support.
Responsibilities
  • Respond promptly and professionally to customer inquiries via phone and email
  • Maintain accurate records of customer interactions and transactions
  • Resolve product or service issues by clarifying complaints, determining the cause, and finding effective solutions
  • Provide information about products, services, and policies
  • Collaborate with other departments to address client needs efficiently
  • Assist in administrative tasks as needed to support the team
  • Follow communication procedures and guidelines to ensure quality and consistency
Qualifications
Qualifications
  • High school diploma or equivalent (Associate's or Bachelor's degree preferred)
  • Minimum of 1 year of customer service or administrative experience
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Proficient with Microsoft Office Suite and customer management software
  • Ability to multitask, prioritize, and manage time effectively
  • Professional demeanor with a strong work ethic
Additional Information
Benefits
  • Competitive salary: $50,000 - $60,000 annually
  • Growth opportunities within a supportive team environment
  • Ongoing training and professional development
  • Paid time off and holidays
  • Health and wellness support
  • Dynamic and collaborative work culture

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