Benefits:- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Company parties
- Employee discounts
Who We Are Looking For:Weโre looking for a hands-on Assistant General Manager to help run the day-to-day operations of our Scenter while developing the team and delivering an exceptional experience for every dog and dog parent. Youโll partner with the Scenter Manager to lead the floor, coach the team, hit our goals, and keep safety and service standards high. The right person leads by example, communicates openly, and stays calm and organized in a fast-paced, dog-first environment.
Compensation & Schedule:โย ย ย ย Hourly pay: $27โ32/hr based on experience (non-exempt, overtime-eligible)
โย ย ย ย Performance bonuses tied to Scenter goals
โย ย ย ย Eligible for overtime, paid sick leave, and meal and rest breaks per California law
โย ย ย ย Merit-based raises as your skills and leadership grow
โย ย ย ย 401(k) retirement plan
โย ย ย ย Full-time schedule; availability on weekends as business needs require
โย ย ย ย A dedicated support team handles scheduling and client questions
ย Why Work at Scenthound:โย ย ย ย A clear career path. A defined track from Assistant General Manager to Scenter Manager and Area Manager and beyond.
โย ย ย ย Room to grow. Supportive coaching, mentorship, and real opportunities to grow into a leader.ย
โย ย ย ย A team that has your back. Open, supportive communication front to back.
โย ย ย ย Skill expansion. Want to learn Marketing? Sales? Entrepreneurship? Weโll teach it.
ย What Youโll Do:โย ย ย ย Partner with the Scenter Manager to run daily operations across the front and back of house
โย ย ย ย Lead our daily huddle, set the pace, and coach the team in real time on safety, service timing, and customer experience
โย ย ย ย Drive key resultsโmembership sales, rebooks, productivity, average ticket value, and S.C.E.N.T. Check completion
โย ย ย ย Model and hold the team accountable to safety and sanitation standards on every dog
โย ย ย ย Complete opening and closing manager procedures
โย ย ย ย Build employee schedules and review timesheetsย
โย ย ย ย Manage inventory, ordering, and tool and equipment readiness
โย ย ย ย Handle client concerns and difficult conversations with professionalism
โย ย ย ย Support hiring, onboarding, training, and certification of team members through Scenthound career pathing
โย ย ย ย Step in to perform any Scenter roleโScent Tech or Member Associateโas needed
โย ย ย ย Take on other tasks as assigned by the Scenter Manager
ย This Assistant General Manager Position Requires:โย ย ย ย Prior leadership or supervisory experience, ideally in grooming, pet care, retail, hospitality, or a service business
โย ย ย ย Ability to learn and model all Scenter roles and responsibilities, including bathing dogs
โย ย ย ย Confidence and empathy handling dogs of all sizes and temperaments
โย ย ย ย Ability to lift up to 70 pounds and stand for long periods, with or without reasonable accommodation
โย ย ย ย Strong organizational and time-management skills
โย ย ย ย A reliable means of getting to work
โย ย ย ย Willingness to work in a smoke-free environment
ย Skills and Abilities:โย ย ย ย Clear communication with team members and dog parents
โย ย ย ย Strong leadership, coaching, and problem-solving
โย ย ย ย Comfort with goals, scheduling, and basic business metrics
โย ย ย ย Ability to give and receive constructive feedback
โย ย ย ย High standards and attention to detail
ย Ready to Lead the Pack?If youโre a confident leader who loves dogs and wants to grow a teamโand yourselfโinto Scenter management, weโd love to meet you!