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Assistant Dock Supervisor Jobs in Raleigh, NC (NOW HIRING)

Ward Trucking, LLC

Operations Supervisor

Raleigh, NC · On-site

$65K - $85K/yr

To assist in achieving our growth goals and contribution dollar goals while balancing costs to ... Pickup and Delivery operations, dock operations, linehaul cut-times, claims prevention ...

Forward Air Corporation

Freight Handler

Morrisville, NC · On-site

$19.60/hr

... * Assist with dock coordination, workflow management, and problem resolution. * Prioritize freight and coordinate task assignments, sometimes acting in a lead capacity (without direct supervisory ...

Forward Air

Freight Handler

Morrisville, NC · On-site

$19.60/hr

... * Assist with dock coordination, workflow management, and problem resolution. * Prioritize freight and coordinate task assignments, sometimes acting in a lead capacity (without direct supervisory ...

WORLDWIDE GOLF SHOPS LLC

Warehouse Associate

Raleigh, NC · On-site

$13.75 - $16.25/hr

Our warehouse associates assist with tasks like pick/pack to support shipping activity, dock ... supervisors * Effective communication skills (written and verbal) * Cherry picker experience and ...

Worldwide Golf

Warehouse Associate, Part-Time

Raleigh, NC · On-site

$15.50 - $18.50/hr

Our warehouse associates assist with tasks like pick/pack to support shipping activity, dock ... supervisors * Effective communication skills (written and verbal) * Cherry picker experience and ...

Worldwide Golf Enterprises

Warehouse Associate

Raleigh, NC · On-site

$15.50 - $18.50/hr

Our warehouse associates assist with tasks like pick/pack to support shipping activity, dock ... supervisors * Effective communication skills (written and verbal) * Cherry picker experience and ...

Worldwide Golf

Warehouse Associate

Raleigh, NC · On-site

$15.50 - $18.50/hr

Our warehouse associates assist with tasks like pick/pack to support shipping activity, dock ... supervisors * Effective communication skills (written and verbal) * Cherry picker experience and ...

Worldwide golf

Warehouse Associate

Raleigh, NC · On-site

$15.50 - $18.50/hr

Our warehouse associates assist with tasks like pick/pack to support shipping activity, dock ... supervisors * Effective communication skills (written and verbal) * Cherry picker experience and ...

WORLDWIDE GOLF SHOPS LLC

Warehouse Associate

Raleigh, NC

$13.75 - $16.25/hr

Our warehouse associates assist with tasks like pick/pack to support shipping activity, dock ... supervisors * Effective communication skills (written and verbal) * Cherry picker experience and ...

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All JobsDock Supervisor JobsAssistant Dock Supervisor JobsAssistant Dock Supervisor Jobs in Raleigh, NC

Assistant Dock Supervisor information

See Raleigh, NC salary details

$10

$21

$36

How much do assistant dock supervisor jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for assistant dock supervisor in Raleigh, NC is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $23.37 per hour, depending on experience, location, and employer.

What is an assistant dock supervisor?

Assistant Dock Supervisors are professionals who help oversee the daily operations of loading docks, typically in warehouses, distribution centers, or shipping facilities. They assist the Dock Supervisor in managing dock staff, organizing the loading and unloading of goods, and ensuring that all safety and operational protocols are followed. Their responsibilities often include monitoring inventory movement, coordinating schedules, addressing logistical issues, and maintaining a safe work environment. They play a crucial role in ensuring efficient and timely movement of goods in and out of the facility.

What are the key skills and qualifications needed to thrive as an assistant dock supervisor, and why are they important?

To thrive as an Assistant Dock Supervisor, you need strong knowledge of warehouse operations, inventory management, and safety protocols, often supported by experience in logistics or a related field. Familiarity with warehouse management systems (WMS), forklift operation certifications, and scheduling software is typically required. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and resolve issues quickly. These skills ensure efficient dock operations, safety compliance, and timely shipment handling in a fast-paced logistics environment.

What are some common challenges faced by an assistant dock supervisor, and how can they be managed effectively?

Assistant Dock Supervisors often face challenges such as coordinating multiple shipments simultaneously, managing a diverse team of dock workers, and ensuring safety standards are consistently met. To manage these effectively, strong organizational skills, clear communication, and proactive problem-solving are essential. Building good relationships with team members and regularly reviewing safety protocols can help maintain smooth operations and minimize delays or incidents. Additionally, staying adaptable and calm under pressure is crucial for addressing unexpected issues that arise during busy periods.

What is the difference between Assistant Dock Supervisor vs Dock Supervisor?

AspectAssistant Dock SupervisorDock Supervisor
CertificationsRelevant certifications in logistics, safety, or warehouse operationsSame as Assistant Dock Supervisor, often with additional experience
Work EnvironmentAssists in dock operations, supervises entry-level staff, supports safety protocolsOversees entire dock operations, manages staff, ensures safety and efficiency
ResponsibilitiesSupports dock supervisors, monitors cargo handling, enforces safety rulesLeads dock team, coordinates shipments, manages operational issues

The main difference between an Assistant Dock Supervisor and a Dock Supervisor lies in their level of responsibility. The Assistant supports the dock supervisor and handles supervisory tasks under guidance, while the Dock Supervisor manages the entire dock operation independently. Both roles require similar certifications and work in the same environment, but the Dock Supervisor has greater leadership duties and decision-making authority.

Assistant Dock Supervisor jobs near you

Operations Supervisor

Raleigh, NC • On-site

Ward Trucking, LLC
Trucking • 1 - 5K employees
Learn more about Ward Trucking, LLCexternal

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Ward Transport & Logistics rating

8.1

Company rating: 8.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

JOB TITLE: Service Center Operations Supervisor
REPORTS TO: Service Center Manager / Operations Manager
OVERVIEW OF ROLE: To ensure the customer is always serviced first. To assist in achieving our growth goals and contribution dollar goals while balancing costs to generate a profit. To create and implement the service center Operations plan in accordance with service center's Desired State.
WARD IS ACCEPTING APPLICATIONS FOR FUTURE EMPLOYMENT OPPORTUNITIES IN THIS AREA OF INTEREST
DUTIES AND RESPONSIBILITIES:
  • Plan, direct and control freight operations in line with our intent of always servicing the customer first.
  • Create and update action steps on the service center tension chart in accordance with operational goals.
  • Attain specific operational goals as outlined on the service center tension chart in the areas of overall MPI Performance, missed pickups, on-time service, clerical support overtime, Weight and Inspection goals, and Safety and Operations Audits score. Work with audit results to ensure service center is in compliance with both Safety standards and Operations standards. Empower and hold management team accountable to achieve same goals.
  • Coordinate and/or delegate the work of local operations in the areas of: Pickup and Delivery operations, dock operations, linehaul cut-times, claims prevention, determination of amount of manpower hours and staffing, service center physical plant and equipment maintenance and risk management.
  • Effectively use Computerized Dispatch System, prepare routes and dispatch local P & D drivers. Ensure all freight is out for delivery according to service standards and customer requirements.
  • Handle phone calls from customers in accordance with Ward's telephone etiquette and customer service standards. Assist service center office staff with customer service phone calls regarding scheduling appointment freight, tracing, customer problem resolution, etc.
  • Support both Operations and Sales efforts within the service center as well as across service center lines.
  • Control service center costs to keep them within plan, including risk minimization for the company in all areas such as claims and safety.
  • Participate in monthly Business Development meeting with Sales Leader and other appropriate supervisory staff members in order to identify problems and / or progress with regard to achieving service center goals. Accountable to update and / or make additions to the service center tension chart based on output of monthly meeting. Must be prepared to discuss output with Vice President of Operations and Director of Regional Sales at quarterly review.
  • Work closely with Safety Department to ensure compliance with Safety audit, company policy and external regulations.
  • Recognize and/or reward employee contributions (through verbal acknowledgement, mention in the Driving Force Newsletter, gift certificate, letter from you, etc.). Confront negative or inappropriate behavior, resolving the issue.
  • Properly communicate company policies and plans to all associates and communicate employee feedback to the appropriate department / service center.
  • Ensure the work environment within the service center is customer focused, positive and based on trust and respect thus ensuring we maintain a non-union status at the service center.
  • Hold effective weekly meetings with management team.
  • Pursue personal development opportunities and encourage others along the same path.
  • Work closely with Human Resources Department to ensure compliance with company policy and external regulations.
  • Understand current role and shift's expectations and assist in adhering to the Ward SC audit standards.
  • Assist in filling in for SCM duties while the SCM is out of office or unavailable, as directed.

Job Requirements:
REQUIREMENTS:
  • Three to five years working experience in the motor carrier industry preferred, including knowledge of operations, clerical procedures, and DOT and HAZMAT regulations.
  • Must have basic understanding of customer service and desire to support Ward's quest to always service the customer first.
  • Must have proven track record of effective supervision performance.
  • Must have knowledge of all local geographical areas covered direct by service center.
  • Must be physically able to walk the dock and in trailers on surfaces that may be slippery and wet at times, be able to move freight with or without aid of freight handling equipment, be able to bend, twist, climb and move about in small spaces, and able to lift and reach objects.
  • Must have previous management experience and ability to work well with and direct others.
  • Must possess strong communication and leadership skills with the ability to foster open, honest two-way communication both internally and externally.
  • Must be organized and able to work with PC.
  • Must be able to work hours as required and travel if necessary.
  • Must be prepared to assume shift operations with little or some advance notice.
  • Must be able to perform all job duties of a supervisor including AS400 (computer) functions as well as deal with other General Office departments as required.

GENERAL BENEFIT LISTING:
As a family-owned and -operated business that believes in treating its employees like family. This is why we offer our full-time employees a long list of benefits.
  • Direct Deposit
  • On Demand Pay
  • Paid Time Off
  • Paid Holidays
  • 401(k) Plan with Company Match
  • Employee Assistance Program (EAP)
  • Medical, Prescription, Dental and Vision Insurance
  • Telemedicine
  • Health Savings Account
  • Flexible Spending Account
  • Wellness Program with Health Reimbursement Account
  • Group Life and AD&D Insurance
  • Company-Provided Short-Term Disability
  • Voluntary Worksite Benefits
  • Home, Auto and Pet Insurance
  • 529 College Savings Plan
  • Credit Union

This job description does not necessarily represent an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.

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