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Assistant Director Of Operations Security Jobs in Nevada

Director of Operations

Las Vegas, NV · On-site

$100K - $120K/yr

We're hiring a Director of Operations to be involved in all facets of the contact center operations including hiring, training, quality control, reporting, performance optimization and partner ...

As Operational Director, you will be a vital part of creating a supportive, empowering work environment where our people can learn new skills and build lasting, meaningful relationships. We will ...

Director of Operations

Las Vegas, NV · On-site

$150 - $200/hr

The Director of Operations is responsible for overseeing all aspects of manufacturing processes, ensuring efficiency, quality, and compliance while leading teams to achieve production goals. Duties ...

Director of Operations

Reno, NV · On-site

$20 - $24/hr

As Operational Director, you will be a vital part of creating a supportive, empowering work environment where our people can learn new skills and build lasting, meaningful relationships. We will ...

A Day in the Life The Director of Operations is responsible for all budgetary, people development and operations objectives to meet client's needs and create a positive overall experience. The ...

A Day in the Life The Director of Operations is responsible for all budgetary, people development and operations objectives to meet client's needs and create a positive overall experience. The ...

Social Services and Program Operations Oversight * Oversee the Director of Social Services, providing executive-level leadership and accountability across veteran's services, homeless services ...

The Director of Operations will be responsible for driving operational efficiency, strategy execution, and the overall performance of our transportation network. This role demands strong leadership ...

The Director of Operations will be responsible for driving operational efficiency, strategy execution, and the overall performance of our transportation network. This role demands strong leadership ...

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Assistant Director Of Operations Security information

What does an assistant director of operations security do?

An assistant director of operations security supports the development and implementation of security policies, manages security teams, and oversees security operations to protect organizational assets. They often coordinate with other departments, conduct risk assessments, and ensure compliance with security standards, requiring knowledge of security tools and certifications such as CISSP or CISM.

What cities in Nevada are hiring for Assistant Director Of Operations Security jobs?

Cities in Nevada with the most Assistant Director Of Operations Security job openings:

Infographic showing various Assistant Director Of Operations Security job openings in Nevada as of June 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution.

Director of Operations

Las Vegas, NV • On-site

IntouchCX
10K+ employees

$100K - $120K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 28 days ago


Key responsibilities

  • Drive best practices in all areas of contact center operations.

  • Ensure proper planning, staffing, training, and development across all teams.

  • Monitor and optimize performance through client-specific KPIs and ensure Service Level Agreements are met.


IntouchCX rating

4.9

Company rating: 4.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

58th of 72 rated call and contact centers


Job description

About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we've scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About the Job
Are you looking for an exciting new challenge? IntouchCX is looking for you!
As one of the world's leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
We're hiring a Director of Operations to be involved in all facets of the contact center operations including hiring, training, quality control, reporting, performance optimization and partner services. Our ideal candidate is a fearless leader with a drive to deliver extraordinary results.
As Director of Operations, You Will...
  • Drive "best practices" in all areas of responsibility
  • Ensure proper planning, staffing, training and development is achieved across all teams
  • Be responsible for ramp-up drives and goals
  • Create action plans for continuous growth and improvement, business development and client satisfaction
  • Drive results and performance optimization through client specific internal KPIs and financials, while ensuring Service Level Agreements are met with optimum quality and service
  • Direct and audit to ensure adherence to corporate policies and processes, while honoring client specific policies & processes
  • Support and drive the IntouchCX culture within teams and at our campuses, while also integrating partner culture
  • Motivate and inspire teams, while building trusting relationships throughout the organization
  • Develop and execute motivational incentives on the floor
  • Partner with stakeholders across the organization in a collaborative manner to ensure consistency within Operations
  • Maintain close auditing cadence through reporting, observations and personal contact
  • Work directly with Operations Workforce Optimization teams to deliver client staffing requirements

As Director of Operations, You Have...
  • Post-secondary diploma or degree with a major in Business
  • 7 - 9 years of experience in contact center leadership, including managing cross-functional teams
  • 5 years of relevant experience in client relationship management
  • Experience in analyzing/influencing profit & loss statements and performing cost analysis
  • Experience with maintaining and developing operational statistics, financial management information and results reporting
  • Excellent communication skills (listening, verbal and written) with the ability to communicate with various positions and departments
  • Excellent organizational and time management skills with the ability to work under tight deadlines
  • The ability and motivation to meet program and internal business KPIs
  • The ability to implement change and innovation throughout teams

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
U.S Department of Labor Posters
Benefits of Working as a Director of Operations...
  • Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
  • Amazing career growth opportunities

What IntouchCX employees say

Pay

Benefits

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