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Assistant Director Front Office Jobs (NOW HIRING)

HRI Hospitality

The Assistant Director of Front Office is a hands-on leader primarily based at the Front Desk, actively driving daily operations and guest experience. This role ensures seamless desk flow, supports ...

Monro, Inc.

Senior Director - Front Office IT

Fairport, NY · On-site

$165K - $185K/yr

The Senior Director, IT Applications - Front Office is responsible for leading the strategy, delivery, and optimization of customer-facing applications that drive revenue growth, customer engagement ...

Monro Inc

Senior Director - Front Office IT

Fairport, NY · On-site

$165K - $185K/yr

The Senior Director, IT Applications - Front Office is responsible for leading the strategy, delivery, and optimization of customer-facing applications that drive revenue growth, customer engagement ...

Accor Hotels

$64K/yr

Assistant Front Office Manager WHAT YOU WILL BE DOING: You are an inspiring leader who loves to ... To support the Director of Front Office in all aspects of the department and inspiring the Front ...

AccorHotel

Assistant Front Office Manager

Chicago, IL · On-site

$64K/yr

Assistant Front Office Manager WHAT YOU WILL BE DOING: You are an inspiring leader who loves to ... To support the Director of Front Office in all aspects of the department and inspiring the Front ...

Accor Hotels

Assistant Front Office Manager

Chicago, IL · On-site

$64K/yr

Assistant Front Office Manager WHAT YOU WILL BE DOING: You are an inspiring leader who loves to ... To support the Director of Front Office in all aspects of the department and inspiring the Front ...

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Assistant Director Front Office information

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$38.5K

$80.9K

$132K

How much do assistant director front office jobs pay per year?

As of Sep 10, 2026, the average yearly pay for assistant director front office in the United States is $80,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $90,000.00 per year, depending on experience, location, and employer.

What are the roles and responsibilities of an assistant director front office?

An Assistant Director Front Office is responsible for overseeing the daily operations of a hotel's front desk, ensuring exceptional guest service, and supporting the Front Office Director. They supervise front office staff, manage guest check-ins and check-outs, resolve guest concerns, and coordinate with other hotel departments to ensure smooth operations. Additionally, they assist with scheduling, training new employees, and implementing hotel policies and procedures.

What skills and qualifications are needed to be an assistant director front office?

To thrive as an Assistant Director Front Office, you need strong leadership abilities, customer service expertise, and a background in hospitality management, often supported by a relevant degree or equivalent experience. Familiarity with property management systems (PMS), reservation software, and front office operations is typically required. Exceptional communication, problem-solving skills, and the ability to motivate and manage diverse teams are crucial soft skills. These competencies ensure efficient front office operations, high guest satisfaction, and seamless coordination within the hotel environment.

How does an assistant director front office contribute to team leadership and guest satisfaction in a hotel setting?

As an Assistant Director Front Office, you play a pivotal role in both supervising the front desk team and ensuring seamless guest experiences. You will oversee daily operations, coordinate staff scheduling, and handle guest escalations, all while maintaining service standards. Collaboration is frequent with housekeeping, maintenance, and other departments to resolve issues quickly and exceed guest expectations. This position also offers opportunities to mentor junior staff and contribute to operational improvements, making it a strong stepping stone for further advancement in hospitality management.

What is the difference between Assistant Director Front Office vs Front Office Manager?

AspectAssistant Director Front OfficeFront Office Manager
CredentialsHospitality management degree, experience in front desk operationsHospitality management degree, experience in front desk and guest services
Work EnvironmentHotels, resorts, hospitality establishmentsHotels, resorts, hospitality establishments
ResponsibilitiesAssists in overseeing front desk operations, staff coordination, guest servicesManages daily front desk activities, staff supervision, guest satisfaction

The Assistant Director Front Office supports the Front Office Manager by assisting in daily operations and staff coordination. The Front Office Manager has a more direct managerial role, overseeing all front desk activities and ensuring guest satisfaction. Both roles require hospitality experience and work in similar environments, but the Assistant Director typically acts as a deputy or support role.

Do assistant directors front office get paid well?

Assistant Directors in the front office typically earn competitive salaries that vary based on experience, location, and the size of the organization. In hospitality or hotel settings, they often receive benefits and bonuses, with salaries generally ranging from moderate to high depending on the level of responsibility and the establishment's standards.

Is an assistant director front office a high position?

An Assistant Director Front Office is a supervisory role responsible for managing guest services, staff, and daily operations in a hotel or hospitality setting. While it is a mid-level management position, it can serve as a stepping stone to higher executive roles such as Front Office Manager or General Manager.

What is the salary of an Assistant Director Front Office?

The salary of an Assistant Director Front Office typically ranges from $40,000 to $70,000 annually, depending on experience, location, and the size of the hotel or organization. In larger hotels or luxury establishments, salaries can be higher, and additional benefits may be included.

What cities are hiring for Assistant Director Front Office jobs?

Cities with the most Assistant Director Front Office job openings:

What states have the most Assistant Director Front Office jobs?

States with the most job openings for Assistant Director Front Office jobs include:

What are popular job titles related to Assistant Director Front Office jobs?

For Assistant Director Front Office jobs, the most frequently searched job titles are:

Assistant Director Front Office jobs near you
Infographic showing various Assistant Director Front Office job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $80,901 per year, or $38.9 per hour.

Assistant Director of Front Office

Barnett, MO • On-site

HRI Hospitality
Traveler Accommodation • 1 - 5K employees
Learn more about HRI Hospitalityexternal

Full-time

Re-posted 7 days ago

Job description

234 rooms | 16,000 sq. ft. meeting/event space
Amenities: contemporary rooms, rooftop pool, five signature dining venues, vibrant communal spaces.
A restored Art Deco hotel just steps from the New Orleans French Quarter, The Barnett offers an authentic New Orleans experience with curated events, live music, and standout food and beverage. Its versatile meeting and event spaces, combined with proximity to the Caesars Superdome, create an engaging environment for hospitality professionals serving both business and leisure travelers.
As one of the most distinctive hotels in New Orleans Warehouse District, The Barnett pulses with New Orleans energy, only blocks away from Caesar's New Orleans and the Caesar's Superdome. Designed to blend luxury with comfort, immaculate guest rooms cultivate a sense of ease. Each boasts vintage-inspired decor, plush bedding, and standout amenities that cater to every need. The Barnett provides a sophisticated, stylish retreat that embodies the spirit of its surroundings, ensuring an unforgettable experience for every guest.
The Assistant Director of Front Office is a hands-on leader primarily based at the Front Desk, actively driving daily operations and guest experience. This role
ensures seamless desk flow, supports the team in real time, and upholds service standards through visible leadership and accountability.
MINIMUM REQUIREMENTS
Education
  • High school diploma or equivalent required.
  • Associate or bachelor's degree preferred.

Experience
  • 1-2 years of supervisory experience in hospitality or front office preferred.
  • Previous hotel experience required.

Skills and Knowledge
  • Strong leadership and team-building abilities.
  • Excellent customer service and communication skills.
  • Strong organizational and multitasking capabilities.
  • Ability to problem-solve and make sound decisions independently.
  • Proficiency with Property Management Systems (PMS) and Microsoft Office.
  • Previous Hyatt experience preferred.

JOB DUTIES
  • Execute and oversee daily Front Office operations on the floor, ensuring a smooth and efficient guest experience.
  • Act as Manager on Duty (MOD) during peak periods, providing leadership presence and decision-making support.
  • Directly manage and support Guest Service Supervisors, ensuring alignment with operational goals and service standards.
  • Oversee training, coaching, and accountability for front office team members to drive performance and consistency.
  • Manage desk flow and staffing in real time, proactively addressing operational challenges and guest needs.
  • Resolve guest concerns promptly and professionally, escalating when appropriate.
  • Assist with scheduling, performance management, and ongoing development of the front office team.
  • Ensure adherence to company policies, service standards, and safety/security procedures.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

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