Assistant Director For Operations Jobs in Arizona

Assistant Director, Recruitment - Phoenix/Northern AZ
Posting Number
req26552
Department
Admissions & New Student Enrol
Department Website Link
https://www.arizona.edu/student-services/enrollment
Location
Greater Phoenix Area
Address
Phoenix, AZ USA
Position Highlights
The Assistant Director, Recruitment is responsible for the successful strategy, execution, assessment and oversight of recruitment efforts of a team focused on Maricopa County and Northern Arizona. The Assistant Director, Recruitment successfully manages and develops first-line professional staff recruitment team members based in Phoenix, Arizona: monitoring staff activity, ensuring active and effective recruitment efforts are in place, and assessing territory, K-12, community-based organization, and community college needs.
This position frequently analyzes strategic priorities and outcomes in collaboration with their supervisor and advances the goals of the University of Arizona and division of Enrollment Management. The Assistant Director, Recruitment serves as a part of the management team for Arizona Recruitment and is the leadership representative to Phoenix area organizations, schools, colleges, and at community and recruitment events. The Assistant Director, Recruitment is an active contributor to hiring, training, application review, and messaging efforts, ensuring alignment across the team while strengthening the University of Arizona's statewide presence.
The University or Arizona has established a Flexible Work Initiative to further explore options that support our employees while allowing them to successfully carry out day-to-day operations. This position is eligible for flexible scheduling. Flexible Work Arrangements will be evaluated every six months, or as needed to assess department workforce needs.
Visa sponsorship is not available for this position.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.
Duties & Responsibilities
Supervision and Reporting (35%):
The Assistant Director, who is based in Phoenix, AZ is responsible for the successful oversight of first-line recruitment staff, based regionally in Phoenix, Arizona and their recruitment activities. Hires, trains, supervises, evaluates, and supports the continued development of Arizona recruitment staff. Monitors performance and holds staff accountable. Ensures accurate reporting needs are in place and at work for the Phoenix-based recruitment staff. Ensures direct reports are informed on university policies including use of office spaces, emergency protocols, vehicle use, deliveries, mail, business accounting needs and security. Manages team use of Undergraduate Admissions Phoenix office properties and serves as liaison with other building occupants, security, maintenance and office staff. Regularly reports progress and activities to supervisor.
Strategic Planning and Analysis (30%):
Formulates and implements Maricopa County and Northern Arizona recruitment strategies based on unique demographic analyses, market research, and other admissions data. Plans, implements and evaluates recruitment strategies, programs, communications, and needs throughout the enrollment cycle with supervisor and works collaboratively with Arizona recruitment leadership. Reviews recruitment processes and needs, leading efforts to improve effectiveness and efficiencies across recruitment and in partnership with colleagues in Enrollment Management and other university departments.
Application Review (20%):
Conducts comprehensive application review, evaluating students for admission using established guidelines, training, and professional judgment. Participates in committee review and shared decision-making processes to ensure consistency, integrity, and alignment in admissions decisions. Serves as a lead resource to recruitment staff on application review practices, clearly communicating expectations related to reading volume, evaluation standards, and decision-making consistency, ensuring alignment with institutional goals for accuracy and un-biased comprehensive review. Monitors real-time application review data and utilizes reporting tools to assess reading progress, accuracy, and alignment with established benchmarks and timelines. Identifies trends, gaps, or inconsistencies in reading by direct reports, and takes proactive steps to course correct, including direct feedback, recalibration, training, and targeted guidance to staff.
Leadership & Relationship Building (15%):
Represents the University as a leader to prospective students, parents, counselors, school district officials, campus constituents and the general public on campus and throughout the state, and nation as needed. Serves as a part of the Arizona Recruitment management team and leads representation to Maricopa constituents. Represents the University of Arizona, Office of Admission, and division of Enrollment Management in a variety of venues. Participates in on-campus and Tucson events as a leadership representative as needed, approximately one or more times per month.
Actively seeks to develop relationships with community organizations, educators, leaders and university representatives in Maricopa County and Northern Arizona. Frequently shares updates from the university and Admissions with community constituents and develops interpersonal relationships with stakeholders. Reviews communications and marketing materials and advocates for need of Maricopa and Northern Arizona. Develops team strategies to build lasting relationships and lines of communication with counselors, district leadership, community organizations, and stakeholders. Demonstrates a high level of curiosity and ownership by seeking out information, identifying gaps, and developing informed solutions rather than relying solely on direction or readily available answers.
Knowledge, Skills and Abilities:

• Strong supervisory and coaching skills with the ability to support developing professionals.
• Effective communication and relationship-building skills.
• Ability to manage multiple priorities across territory work and team responsibilities.
• Working knowledge of admissions processes, recruitment strategies, and higher education landscape.
• Ability to analyze data and apply insights to improve recruitment outcomes.
• Strong judgment and decision-making skills.
• Ability to travel as requested.
• Ability to follow laws and guiding principles of recruitment work, including FERPA regulations.

Physical and Environmental Requirements:

• Must be able to liftboxes/materials up to 20 pounds.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 3 years of experience in admissions, recruitment, or related field.
• Must have a valid driver's license and ability to drive according to the University Fleet Safety Policy
• Reliable personal vehicle is required.
• Fingerprint clearance required and to be completed once hired.
• Must live or relocate to live in Maricopa County, Arizona.
• Must have the ability to obtain a valid passport.

Preferred Qualifications

• Experience supervising or leading professional staff.
• Experience managing a recruitment territory.
• Experience contributing to staff training and development initiatives.

FLSA
Exempt
Full Time/Part Time
Full Time
Number of Hours Worked per Week
40
Job FTE
1.0
Work Calendar
Fiscal
Job Category
Student Services
Benefits Eligible
Yes - Full Benefits
Rate of Pay
$59,404 - $74,254
Compensation Type
salary at 1.0 full-time equivalency (FTE)
Grade
8
Compensation Guidance
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
Career Stream and Level
M1
Job Family
Recruitment & Admissions
Job Function
Student Services
Type of criminal background check required:
Fingerprint criminal background check (security sensitive due to title or department)
Number of Vacancies
1
Target Hire Date
8/3/2026
Expected End Date
Contact Information for Candidates
Dan Kellish dkellish@arizona.edu
Open Date
7/17/2026
Open Until Filled
Yes
Documents Needed to Apply
Resume and Cover Letter
Special Instructions to Applicant
Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.