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Assistant Debt Collection Call Center Jobs in Virginia

F.H. Furr

Call Center Manager (On-Site)

Manassas, VA · On-site

$70 - $100/hr

H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer ... * Assist with special projects, acquisitions, system enhancements, testing initiatives, and ...

Innovation At Work

Call Center Representative

Hampton, VA · On-site

$15.75 - $19.75/hr

  • Medical

  • PTO

The candidate shall assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary. * Assist facility staff and patients, when necessary ...

116508 Innovation At Work

Call Center Representative

Hampton, VA · On-site

$15.50 - $19.25/hr

  • Medical

  • PTO

The candidate shall assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary. * Assist facility staff and patients, when necessary ...

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All JobsDebt Collection Call Center JobsAssistant Debt Collection Call Center JobsAssistant Debt Collection Call Center Jobs in Virginia

Assistant Debt Collection Call Center information

What is the difference between Assistant Debt Collection Call Center vs Debt Collector?

AspectAssistant Debt Collection Call CenterDebt Collector
CredentialsHigh school diploma; training providedHigh school diploma; sometimes required certifications
Work EnvironmentCall center setting, team-basedField or office-based, independent work
Industry UsageCustomer service, collections supportDebt recovery, collections agencies
Primary ResponsibilitiesAssist with calls, data entry, support tasksNegotiate payments, pursue debt repayment

While both roles involve debt collection, an Assistant Debt Collection Call Center primarily supports collection efforts through call assistance and administrative tasks, whereas a Debt Collector actively pursues debt repayment and negotiates with debtors. The assistant role is more supportive and entry-level, often working in call centers, while debt collectors may work independently or in the field, focusing on debt recovery.

What are the most commonly searched types of Debt Collection Call Center jobs in Virginia?

The most popular types of Debt Collection Call Center jobs in Virginia are:

What cities in Virginia are hiring for Assistant Debt Collection Call Center jobs?

Cities in Virginia with the most Assistant Debt Collection Call Center job openings:

Assistant Debt Collection Call Center jobs near you

Collections Representative - Legal

Harris Loftus PLLC

Manassas, VA • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Collections Representative 
Location: Manassas, Virginia 
Employment Type: Full-time (40 hrs/wk) 
 About HarrisLoftus, PLLC 
HarrisLoftus, PLLC is a fast-growing law firm representing national clients across multiple states. We partner with financial institutions and other creditors to resolve consumer and commercial debt through professional, compliant, and results-driven legal processes. 
 
Role Overview 
We are seeking a motivated and professional Collections Representative to join our team. This is a phone-based debt collection role focused on communicating with debtors to resolve outstanding balances. The ideal candidate is a strong communicator, detail-oriented, and comfortable navigating sensitive financial conversations with professionalism and empathy. 
Key Responsibilities 
  • Answer inbound and outbound collection calls in a professional and courteous manner 
  • Communicate with debtors to negotiate payment arrangements and resolve outstanding balances 
  • Maintain accurate and up-to-date account records and documentation 
  • Adhere to all federal and state debt collection laws, including FDCPA compliance 
  • Meet daily and weekly collection targets and performance deadlines 
  • Escalate complex or unresolved accounts to the legal team as needed 
  • Respond to debtor inquiries via phone and email in a timely manner 
  • Collaborate with internal teams to ensure accurate account management 
 
Required Qualifications 
  • High school diploma or equivalent 
  • 1+ year of collections, customer service, or phone-based experience 
  • Proficiency in Microsoft Office (Word, Outlook, Excel) 
  • Strong verbal communication and negotiation skills 
  • Ability to handle high call volumes in a fast-paced environment 
  • Professional and empathetic demeanor when handling sensitive conversations 
  • Strong attention to detail and organizational skills 
  • Reliability and ability to work effectively in a fast-paced team environment 
  • Ability to multitask and prioritize competing deadlines 
  • Ability to maintain confidentiality of sensitive account information 
  • Positive attitude and team-oriented mindset 
  • Ability to work overtime as required 
 
Preferred Qualifications 
  • Prior debt collections or financial services experience 
  • Bilingual in Spanish (conversational or professional fluency) 
  • Experience with collections management software or CRM systems 
 
What We Offer 
  • Competitive pay range $20.00-$25.00, per hour depending on experience 
  • 401(k) with employer match 
  • Medical, dental, and vision insurance 
  • Paid time off 
  • Profit-sharing opportunities 
  • Advancement opportunities 
 
Equal Opportunity Employer 
HarrisLoftus, PLLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.