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Assistant Debt Collection Call Center Jobs in Virginia

esr

Call Center Team Leader

Richmond, VA · On-site

Job Purpose The Call Center Team Lead is a motivated and team-oriented leader ... The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound ...

esr

Call Center Team Leader

Richmond, VA

Job Purpose The Call Center Team Lead is a motivated and team-oriented leader ... The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound ...

HealthWorks

Call Center

Leesburg, VA · On-site

$19/hr

Call Center We are an equal employment opportunity employer. All qualified applicants will receive ... the office. Assist patient in determining eligibility for Sliding Fee Scale Discount Program.

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All JobsDebt Collection Call Center JobsAssistant Debt Collection Call Center JobsAssistant Debt Collection Call Center Jobs in Virginia

Assistant Debt Collection Call Center information

What is the difference between Assistant Debt Collection Call Center vs Debt Collector?

AspectAssistant Debt Collection Call CenterDebt Collector
CredentialsHigh school diploma; training providedHigh school diploma; sometimes required certifications
Work EnvironmentCall center setting, team-basedField or office-based, independent work
Industry UsageCustomer service, collections supportDebt recovery, collections agencies
Primary ResponsibilitiesAssist with calls, data entry, support tasksNegotiate payments, pursue debt repayment

While both roles involve debt collection, an Assistant Debt Collection Call Center primarily supports collection efforts through call assistance and administrative tasks, whereas a Debt Collector actively pursues debt repayment and negotiates with debtors. The assistant role is more supportive and entry-level, often working in call centers, while debt collectors may work independently or in the field, focusing on debt recovery.

What are the most commonly searched types of Debt Collection Call Center jobs in Virginia?

The most popular types of Debt Collection Call Center jobs in Virginia are:

What cities in Virginia are hiring for Assistant Debt Collection Call Center jobs?

Cities in Virginia with the most Assistant Debt Collection Call Center job openings:

Assistant Debt Collection Call Center jobs near you

Consumer Resolution Specialist (Call Center)

Glasser and Glasser, P.L.C.

Norfolk, VA

Full-time

Re-posted 7 days ago

Job description

•Job Description: The Consumer Resolution Specialist is responsible for working with consumers to develop payment plans and resolutions for outstanding debt.


Bilingual Spanish is a PLUS!


1-2 years of high-volume collections experience required.

Responsibilities:

  • Knowledge of debt collection laws to include the FDCPA.
  • Work assigned accounts to develop recovery strategies that work for consumers and clients.
  • Resolve consumers concerns and respond to complaints with professionalism in a manner that satisfies the consumer and de-escalates the situation.
  • Proven time management and organization skills a must.
  • Experience negotiating in a collections call center environment. Proven performance in debt recovery is preferred.
  • Capability to communicate effectively both verbally and in writing.

Experience:

  • Sales Experience
  • Customer Service
  • Call Center

All employment offers are conditioned on passing a preemployment drug screen and background check.

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