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Assistant Customer Service Representative Jobs in Macon, GA

Customer Service Representative

Macon, GA · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

Customer Service Representative

Macon, GA · On-site

$15.25 - $20.75/hr

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service ... Whether you assist in scheduling a service, taking a payment, or updating customer files, you put ...

Customer Service Representative

Macon, GA · On-site

$13.50 - $18.50/hr

Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As ... Ensure that they are properly directed to the appropriate personnel who might assist them.

Customer Service Representative

Macon, GA · On-site

$13.50 - $18.50/hr

Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As ... Ensure that they are properly directed to the appropriate personnel who might assist them.

Customer Service Representative

Gray, GA · On-site

$14.75 - $20.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Perry, GA

$14.50 - $19.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Assistant Customer Service Representative information

See Macon, GA salary details

$9

$18

$25

How much do assistant customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for assistant customer service representative in Macon, GA is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What does an assistant customer service representative do?

An assistant customer service representative supports the customer service team by handling inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Macon, GA?

The most popular types of Customer Service Representative jobs in Macon, GA are:

What cities near Macon, GA are hiring for Assistant Customer Service Representative jobs?

Cities near Macon, GA with the most Assistant Customer Service Representative job openings:

Infographic showing various Assistant Customer Service Representative job openings in Macon, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,497 per year, or $18 per hour.

$14 - $19/hr

Full-time

Re-posted 17 days ago


Job description

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Customer Service Representative

Location: Macon, GA, 31206

Job Description

We are seeking a friendly and dedicated Customer Service Representative to join our team in Macon, GA. The ideal candidate will be responsible for providing exceptional service to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience.

Responsibilities
  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Assist customers with product information, order placement, and account management.
  • Resolve customer complaints and issues efficiently while maintaining a positive attitude.
  • Document customer interactions and maintain accurate records in the company database.
  • Collaborate with other departments to ensure customer satisfaction and timely resolution of problems.
  • Follow up with customers to ensure their issues have been resolved satisfactorily.
  • Stay updated on product knowledge and company policies to provide accurate information.
Qualifications
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to handle difficult situations with patience and professionalism.
  • Strong problem-solving skills and attention to detail.
  • Proficient with computers and customer service software.
  • Ability to work independently and as part of a team.
How to Apply

If you are passionate about helping customers and want to be part of a dynamic team, please submit your resume and cover letter to our HR department.

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