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Assistant Csr Jobs in Baton Rouge, LA (NOW HIRING)

Guaranty Bank

Customer Service Representative

New Roads, LA · On-site

$16.25 - $22/hr

The Customer Service Representative (CSR) develops and maintains strong customer relationships by ... Maintains a friendly and outgoing demeanor to calmly assist with customer's problems and questions.

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All JobsCsr JobsAssistant Csr JobsAssistant Csr Jobs in Baton Rouge, LA

Assistant Csr information

See Baton Rouge, LA salary details

$11

$19

$27

How much do assistant csr jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for assistant csr in Baton Rouge, LA is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.92 per hour, depending on experience, location, and employer.

What are some typical challenges faced by an assistant CSR and how can they effectively manage them?

Assistant CSRs (Customer Service Representatives) often handle high volumes of customer inquiries, which can be challenging when balancing speed with quality service. They may also encounter difficult or upset customers, requiring strong communication and problem-solving skills. To manage these challenges, it's important to stay organized, use active listening, and follow established protocols for escalation. Regular training and support from team members can help Assistant CSRs continuously improve their performance and adapt to changing customer needs.

What is an assistant CSR?

Assistant CSRs, or Assistant Customer Service Representatives, are entry-level professionals who support customer service operations in a company. Their duties typically include answering customer inquiries, processing orders, handling basic complaints, and assisting senior customer service staff. They play a key role in ensuring customer satisfaction by providing timely and accurate information. Assistant CSRs often work in call centers, retail stores, or offices, and their role may vary depending on the industry. This position is a great starting point for those looking to build a career in customer service.

What is the difference between Assistant Csr vs Customer Service Representative?

AspectAssistant CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, retail, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across retail, telecom, banking, and service industriesCommon in retail, telecom, banking, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched for customer support jobs and roles

The Assistant Csr and Customer Service Representative roles share similar environments and industry usage, focusing on customer support. The Assistant Csr often supports senior staff and handles administrative tasks, while the Customer Service Representative directly interacts with customers. Both roles require similar credentials and are vital in customer-facing industries, making them closely related in job searches and career paths.

What are the key skills and qualifications needed to thrive as an assistant CSR, and why are they important?

To thrive as an Assistant Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude are essential soft skills for handling customer inquiries and diffusing challenging situations. These skills ensure efficient issue resolution, positive customer experiences, and contribute to the overall success of the organization.

What are the most commonly searched types of Csr jobs in Baton Rouge, LA?

The most popular types of Csr jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Assistant Csr jobs?

Cities near Baton Rouge, LA with the most Assistant Csr job openings:

Assistant Csr jobs near you

Customer Service Representative (CSR)

AV Taxi Rides

Baton Rouge, LA

$18 - $28/hr

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago

New

Job description

Job Overview

AV Taxi Rides is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team in Baton Rouge. This position is ideal for individuals looking to start a career in customer service while supporting daily transportation operations and assisting customers with ride-related inquiries.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and in person
  • Assist customers with ride bookings, scheduling changes, and service-related questions
  • Provide accurate information regarding transportation services and company policies
  • Coordinate with dispatch and operations teams to support customer needs
  • Update customer information within company systems
  • Deliver excellent customer service in every interaction
Qualifications
  • High school diploma or equivalent required
  • Strong communication and interpersonal skills
  • Basic computer proficiency and data entry skills
  • Ability to multitask and work in a fast-paced environment
  • Professional and customer-focused attitude
Salary Range

$18 – $28 per hour, based on experience and qualifications

Benefits
  • Paid training
  • Paid time off (PTO)
  • Health, dental, and vision insurance eligibility
  • Opportunities for career growth and advancement
  • Employee transportation discounts
  • Stable full-time schedule
  • Supportive and collaborative work environment