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Assistant Csr Jobs in Rhode Island (NOW HIRING)

Domino's Pizza

Customer Service Rep

Westerly, RI

$16 - $22/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Westerly, RI · On-site

$16 - $22/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

RI Temps, Inc.

Be Seen First

Customer Service Representative

Providence, RI · On-site

$18 - $20/hr

Recognize when an issue requires escalation and refer it to the appropriate senior representative or manager. * Assist with the development and revision of customer service policies and procedures.

New

Meta Platforms

Customer Service Representative

Warwick, RI · On-site

$15.75 - $21.25/hr

Customer Service Representative At Metasys Technologies, we offer innovative staffing solutions and full life-cycle consultation to our clients and consultants. For nearly two decades, we have been ...

Manufacturing Company

Customer Service Rep

Providence, RI · On-site

$18 - $20/hr

About the job Customer Service Rep We are seeking a detail-oriented and professional Customer Service Representative to join our team in Providence, RI. This is a pivotal role that bridges the gap ...

Manufacturing Company

Customer Service Rep

Warwick, RI · On-site

$20 - $22/hr

About the job Customer Service Rep This position is for a Customer Service Representative who acts as a crucial point of contact for clients. You'll handle customer inquiries, process orders, and ...

Igus Bearings Inc

Customer Service Representative

Rumford, RI · On-site

$16 - $21.75/hr

... Representative who enjoys building relationships, multitasking in a fast-paced environment, and ... Perform general administrative and clerical duties to support the Customer Service team. * Assist ...

Aptiv

Customer Service Representative

Warwick, RI

$16 - $21.75/hr

Partner with and support inside/outside sales team to meet and exceed customers' service ... PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an ...

Penske Automotive

Customer Service Representative

Warwick, RI · On-site

$15.75 - $21.25/hr

The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales.

Aptiv

Customer Service Representative

Warwick, RI · On-site

$15.75 - $21.25/hr

Partner with and support inside/outside sales team to meet and exceed customers' service ... PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an ...

Aptiv PLC

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

Partner with and support inside/outside sales team to meet and exceed customers' service ... PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an ...

Aptiv PLC

Customer Service Representative

Warwick, RI · On-site

$15.75 - $21.25/hr

Partner with and support inside/outside sales team to meet and exceed customers' service ... PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an ...

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All JobsCsr JobsAssistant Csr JobsAssistant Csr Jobs in Rhode Island

Assistant Csr information

What are some typical challenges faced by an assistant CSR and how can they effectively manage them?

Assistant CSRs (Customer Service Representatives) often handle high volumes of customer inquiries, which can be challenging when balancing speed with quality service. They may also encounter difficult or upset customers, requiring strong communication and problem-solving skills. To manage these challenges, it's important to stay organized, use active listening, and follow established protocols for escalation. Regular training and support from team members can help Assistant CSRs continuously improve their performance and adapt to changing customer needs.

What is an assistant CSR?

Assistant CSRs, or Assistant Customer Service Representatives, are entry-level professionals who support customer service operations in a company. Their duties typically include answering customer inquiries, processing orders, handling basic complaints, and assisting senior customer service staff. They play a key role in ensuring customer satisfaction by providing timely and accurate information. Assistant CSRs often work in call centers, retail stores, or offices, and their role may vary depending on the industry. This position is a great starting point for those looking to build a career in customer service.

What is the difference between Assistant Csr vs Customer Service Representative?

AspectAssistant CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, retail, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across retail, telecom, banking, and service industriesCommon in retail, telecom, banking, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched for customer support jobs and roles

The Assistant Csr and Customer Service Representative roles share similar environments and industry usage, focusing on customer support. The Assistant Csr often supports senior staff and handles administrative tasks, while the Customer Service Representative directly interacts with customers. Both roles require similar credentials and are vital in customer-facing industries, making them closely related in job searches and career paths.

What are the key skills and qualifications needed to thrive as an assistant CSR, and why are they important?

To thrive as an Assistant Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude are essential soft skills for handling customer inquiries and diffusing challenging situations. These skills ensure efficient issue resolution, positive customer experiences, and contribute to the overall success of the organization.

What are the most commonly searched types of Csr jobs in Rhode Island?

The most popular types of Csr jobs in Rhode Island are:

What cities in Rhode Island are hiring for Assistant Csr jobs?

Cities in Rhode Island with the most Assistant Csr job openings:

Assistant Csr jobs near you

Customer Service Representative

The Silk Companies LLC

Warwick, RI

$17 - $21/hr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

WHY WORK AT SILK TITLE CO.

Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation’s top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation. We recently completed the expansion of our office in Warwick, RI into a brand-new modern workspace and dedicated employee flex space and training room. We plan to bring on new hires as we continue our growth.


Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business.


Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We all depend on each other which is why everyone brings their A game each day. We work hard but also know how to incorporate some fun through team building challenges, staff meetings and an abundance of swag. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect. Other benefits include:

  • Positive work environment where individual and team contributions are recognized and rewarded.
  • Brand New Modern Workspace
  • Dedicated Employee Flex Space and Training Room
  • Tech focused environment
  • Health Benefits
  • Paid time off
  • Employee Assistance Program
  • 401k
  • Pay range: $17-$21/hr., eligible for overtime.
  • Business hours are 9am until 10pm

THE POSITION: Customer Service Representative

We are currently looking for top talent to fill our role of Customer Service Representative. Excellent customer service skills and high attention to detail are key because this person works as part of our team to ensure an exceptional client experience.

Multi-tasking and ability to process files in a timely manner is a must. Excellent customer service skills and the ability to effectively communicate both verbally and written are required.

The Customer Service Representative will be responsible for afterhours calls and have a flexible schedule. The Customer Service Representative must be able to work well as a team and have the willingness to learn and adapt to the company’s processes.

***The Customer Service Representative must live within a commutable distance to the Warwick, RI office.***

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