Assistant Control Room Operator Jobs in New Berlin, WI

Why Join Our Team?

At our company, we don’t just fill roles—we build careers. We’re experiencing explosive growth, with 300% expansion in 2024 and over 200% growth in 2025, creating exciting opportunities for advancement and internal mobility. This momentum means you’re not just joining a company—you’re joining a team on the rise, where your contributions directly shape our future.

We believe in endless growth, both for our business and for our people. Whether you're looking to expand your skills, step into leadership, or explore new career paths internally, we’re committed to helping you get there.

Our workplace is collaborative, fast-paced, and constantly evolving—just like our ever-changing benefits and rewards programs, designed to stay competitive and support our employees’ needs. In addition to a strong culture, we offer:

• Quarterly bonus opportunities to reward your impact
• 401(k) with company match to support your future
• Shift differential of $1.50/hour for 2nd and 3rd shift.

We foster a culture where every voice matters, innovation is encouraged, and success is celebrated. If you’re energized by growth, motivated by opportunity, and ready to be part of something dynamic and impactful, we’d love to meet you

MISSION:

Jackson’s Food Company is the Snack Super™ brand powered by heroic employees and premium avocado oil.  We stand poised to upset the snacking status quo forever. All employees support our mission of delivering a safe and quality product.

POSITION SUMMARY:

The Fry Room Operator at Jackson’s Food Company is responsible for producing high-quality, food-safe potato chips that meet all company specifications and standards. This role operates fry kettles, slicers, and related equipment while following all SQF (Safe Quality Food) guidelines, GMPs, and safety procedures. The Fry Room Operator monitors batches per kettle, maintains proper oil integrity, and ensures run rates align with plant-defined Key Performance Indicators (KPIs). This position requires strong attention to detail, accurate documentation, and effective communication with the potato room, packaging room, and Production Lead/Supervisor. The operator also supports training of new team members and contributes to maintaining an audit-ready environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following statements reflect the general details necessary to describe the major functions of this position and are not intended to be a detailed description of all the work/functions that may be required. Other duties may be assigned. Individual will work a varied schedule based on production needs.

• Produce high-quality, food-safe products that meet Jackson’s specifications and quality standards.
• Conduct internal quality checks in accordance with SQF guidelines, including slice thickness, chip color, oil quality, and finished product attributes.
• Operate fry kettles, slicers, and related equipment, including setup, startup, shutdown, cleaning, and disassembly.
• Select correct programs and settings on the HMI and verify equipment is running within established parameters.
• Monitor batches per kettle and maintain appropriate production rates based on recommended fried chip pounds per hour, measured through the plant hourly KPI tracker.
• Communicate immediately with the Production Lead or Supervisor when equipment performance, run rates, or quality metrics fall outside acceptable ranges.
• Maintain oil integrity by monitoring oil quality, replenishing oil as needed, and following established filtration and turnover procedures.
• Complete all required documentation accurately, including batch records, quality checks, oil logs, metal detector verifications (if applicable), and sanitation records.
• Assist in minimizing shrinkage and waste to support yield improvement goals.
• Follow all GMPs, food safety policies, allergen controls, and sanitation procedures.
• Maintain a clean, organized, and audit-ready work area at all times.
• Support training of new operators and team members according to the onboarding plan.
• Collaborate with potato room and packaging room teams to ensure smooth product flow and consistent production.
• Report safety concerns, equipment issues, or process deviations promptly to leadership.
• Participate in continuous improvement efforts, including 5S, standard work, and problem-solving activities.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience operating machinery in a food manufacturing environment preferred.
• Must be able to read and understand work instructions, safety procedures, and company policies written in English.
• Understanding of basic food safety, GMPs, and quality control practices.
• Ability to follow detailed instructions, maintain documentation, and work in a fast-paced environment.
• Strong attention to detail and commitment to producing safe, high-quality products.
• Ability to communicate effectively with team members and leadership.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED).
• 1 to 3 years of related experience and/or training in food manufacturing or machine operation.
• Or equivalent combination of education and experience.

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Founded out of a parent's love and a mission to find better snacks for their son Jackson, we are a family-first company dedicated to revolutionizing the snack aisle. From our humble kitchen beginnings to our state-of-the-art facility in Muskego, Wisconsin, we craft delicious, high-quality kettle chips and veggie straws cooked exclusively in premium avocado oil. Free from the top 9 allergens and made with simple, real-food ingredients, Jackson's honors a brave legacy by bringing pure joy and superior, seed-oil-free snacking to families nationwide.