Assistant Content Operations Jobs in West Virginia

Reports to: Marketing Director and Development Director

Employment Type: Full-Time,Non-exempt

Location: Hybrid, onsite work at least once a week August-May and full-time in June and July

Position Profile:

The Marketing & Development Assistant is a key administrative role supporting the Marketing and Development Departments' operations and ensuring a high-quality patron and donor experience. Responsibilities include managing CATF's customer relationship management system (Spektrix), processing donations, conducting social media activities, managing donor acknowledgements, assisting with Board meetings and other events, and providing support to fundraising and ticketing efforts.

The ideal candidate is organized, detail-oriented, and a clear communicator. They thrive in a fast-paced, team-oriented environment, demonstrate discretion when handling sensitive information, and are committed to delivering excellent service to CATF's supporters.

History:

Founded by Ed Herendeen in 1991 with the mission to produce and develop new American theater, CATF has grown to a $2.7M organization at the center of new play development and production in the nation. Now led by Artistic Director Peggy McKowen, CATF's core values of fearless art, diverse stories, inclusivity, community-building, ARAO, and care guide all its actions from play selection to human resource management. Nestled in Shepherdstown, WV, approximately 1.5 hours from Washington, DC and Baltimore, CATF produces a summer festival of 5 plays on the campus of Shepherd University along with new play development and educational programming year-round. Over the course of 36 seasons, CATF has produced 149 new plays by 109 playwrights including 70 world premieres and 11 plays commissioned by the Festival. CATF premieres have gone on to Broadway, London, off-Broadway, and regional theaters as well as adapted into major motion pictures. Learn more at catf.org.

Responsibilities

• Provide administrative support to Development and Marketing Departments throughout the year
• Process all contributions and donor acknowledgement letters
• In collaboration with Marketing Director, conduct and oversee all social media activities for the theater
• Assist with content capture and editing
• Support the copywriting for and organization of development and marketing communication materials
• Maintain accurate donor and patron records
• Maintain solicitation and communication calendars
• Work closely with Photographer and Publicist to coordinate photography, video capture, and press interviews
• Assist with patron ticket booking and tracking special event attendance
• Assist with prospect research, DonorSearch screening projects, and maintaining prospect files
• Assist with expense tracking as well as revenue reporting and analysis
• Attend and assist at Board meetings and with Board communication
• Attend and assist at special events and cultivation events
• Provide support to the box office and front of house teams during the summer festival

Qualifications and Core Competencies

• Highly organized, with excellent attention to detail and ability to manage multiple projects simultaneously
• Superior written and verbal communication skills
• Self-starter who researches questions, tracks down answers, and comes prepared with recommendations.
• Two or more years' administrative experience; marketing and/or fundraising experience is a plus, but not required
• Experience editing video is a plus, but not required
• Demonstrated ability to handle confidential information with discretion and integrity
• Strong computer skills, including proficiency in Canva, Microsoft Office and Google Suite; database/CRM experience a plus
• Strong interpersonal skills and the ability to build effective working relationships with diverse stakeholders
• Knowledge and experience in social media management
• Passion for the arts' and theater's role in the community
• Ability to lift up to 30 lbs

Salary and Benefits

Salary range $37k-$42k, commensurate with experience. Our benefits package includes 100% employer-paid medical, dental, and vision insurance, a Simple IRA retirement plan with company match, a generous PTO policy, and 10 paid company holidays per year.

Application Process

To apply, submit a cover letter and resume online through CATF's website, applications submitted through other portals will not be reviewed.

Join us!

We value multiple perspectives and viewpoints from diverse constituencies because we recognize that diversity informs more effective solutions. We strive to create an environment for all voices to be heard. CATF is an equal opportunity employer.