... hardware maintenance and component replacement. - Track and manage inventory of IT equipment ... assist in training and onboarding new technicians. - Serve as primary point of contact for ...
... hardware maintenance and component replacement. - Track and manage inventory of IT equipment ... assist in training and onboarding new technicians. - Serve as primary point of contact for ...
... hardware maintenance and component replacement. - Track and manage inventory of IT equipment ... assist in training and onboarding new technicians. - Serve as primary point of contact for ...
... hardware maintenance and component replacement. - Track and manage inventory of IT equipment ... assist in training and onboarding new technicians. - Serve as primary point of contact for ...
Associate Instructor Computer Information Technology
Jacksboro, TN · On-site
$51K - $61K/yr
Maintains and upgrades software and computer equipment. * Investigates and resolves computer software and hardware problems of users. * Installs and performs repairs to hardware, software, and ...
Associate Instructor Computer Information Technology
Jacksboro, TN · On-site
$51K - $61K/yr
Maintains and upgrades software and computer equipment. * Investigates and resolves computer software and hardware problems of users. * Installs and performs repairs to hardware, software, and ...
Field Services Technician (Senior)
Clarksville, TN · On-site
$17.25 - $23.50/hr
Confirm resolution with end users and escalate unresolved issues per client procedures. * Assist ... Perform basic hardware maintenance and component replacement. * Track and manage inventory of IT ...
Quick apply
Field Services Technician (Senior)
Clarksville, TN · On-site
$17.25 - $23.50/hr
Confirm resolution with end users and escalate unresolved issues per client procedures. * Assist ... Perform basic hardware maintenance and component replacement. * Track and manage inventory of IT ...
Field Services Technician (Senior)
Clarksville, TN · On-site
$17.25 - $23.50/hr
Confirm resolution with end users and escalate unresolved issues per client procedures. * Assist ... Perform basic hardware maintenance and component replacement. * Track and manage inventory of IT ...
Quick apply
Field Services Technician (Senior)
Clarksville, TN · On-site
$17.25 - $23.50/hr
Confirm resolution with end users and escalate unresolved issues per client procedures. * Assist ... Perform basic hardware maintenance and component replacement. * Track and manage inventory of IT ...
... various computer hardware and software technologies. Top candidates will also have an amiable ... Previous experience in the restaurant industry, preferably as a restaurant assistant manager ...
... various computer hardware and software technologies. Top candidates will also have an amiable ... Previous experience in the restaurant industry, preferably as a restaurant assistant manager ...
MFG MAINTENANCE CONTROLS TECH - OFF SHIFT
$27 - $35.50/hr
... computer hardware and software; computer networks; Human Machine Interface (HMI) system Desired ... E ffectively maintain programming, hardware networking and communication; troubleshoot, determine ...
MFG MAINTENANCE CONTROLS TECH - OFF SHIFT
$27 - $35.50/hr
... computer hardware and software; computer networks; Human Machine Interface (HMI) system Desired ... E ffectively maintain programming, hardware networking and communication; troubleshoot, determine ...
... computer hardware and software that will benefit their operation. \n * Assist with the set\-up of backup hardware and software. \n * Oversee regularly scheduled maintenance of misc. customer IT ...
... computer hardware and software that will benefit their operation. \n * Assist with the set\-up of backup hardware and software. \n * Oversee regularly scheduled maintenance of misc. customer IT ...
Assistant Cataloger
Sevierville, TN · On-site
$36K - $40K/yr
... computer hardware and networking interfaces and applications. -Considerable knowledge of ... maintain a current and comprehensive collection of books, reference resources and periodicals ...
Assistant Cataloger
Sevierville, TN · On-site
$36K - $40K/yr
... computer hardware and networking interfaces and applications. -Considerable knowledge of ... maintain a current and comprehensive collection of books, reference resources and periodicals ...
... various computer hardware and software technologies. Top candidates will also have an amiable ... Previous experience in the restaurant industry, preferably as a restaurant assistant manager ...
... various computer hardware and software technologies. Top candidates will also have an amiable ... Previous experience in the restaurant industry, preferably as a restaurant assistant manager ...
General Maintenance - 2nd Shift
Knoxville, TN · On-site
$17 - $25.65/hr
... assist with troubleshooting all IBM and SATO printers; support basic WMS hardware maintenance ... Maintain a clean, safe, and organized Computer Room and ensure equipment is dustfree and properly ...
General Maintenance - 2nd Shift
Knoxville, TN · On-site
$17 - $25.65/hr
... assist with troubleshooting all IBM and SATO printers; support basic WMS hardware maintenance ... Maintain a clean, safe, and organized Computer Room and ensure equipment is dustfree and properly ...
IT Support Analyst II
Brentwood, TN · On-site
... computer hardware and software, printers, and other peripherals. • Perform routine maintenance on ... • Assist with the testing and implementation of new software and hardware. • 24/7 On-Call ...
IT Support Analyst II
Brentwood, TN · On-site
... computer hardware and software, printers, and other peripherals. • Perform routine maintenance on ... • Assist with the testing and implementation of new software and hardware. • 24/7 On-Call ...
IT Support Analyst II
Brentwood, TN · On-site
... computer hardware and software, printers, and other peripherals. Perform routine maintenance on ... Document and maintain a knowledge base of common issues and solutions. Assist with the testing and ...
Quick apply
IT Support Analyst II
Brentwood, TN · On-site
... computer hardware and software, printers, and other peripherals. Perform routine maintenance on ... Document and maintain a knowledge base of common issues and solutions. Assist with the testing and ...
IT Support Analyst II
Brentwood, TN · On-site
... computer hardware and software, printers, and other peripherals. Perform routine maintenance on ... Document and maintain a knowledge base of common issues and solutions. Assist with the testing and ...
IT Support Analyst II
Brentwood, TN · On-site
... computer hardware and software, printers, and other peripherals. Perform routine maintenance on ... Document and maintain a knowledge base of common issues and solutions. Assist with the testing and ...
Sales Associate
Maryville, TN · On-site
$11.50 - $15.50/hr
... Hardware Corporation. About [AgCentral Farmer's Co-op] General SummaryThe Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly ...
Sales Associate
Maryville, TN · On-site
$11.50 - $15.50/hr
... Hardware Corporation. About [AgCentral Farmer's Co-op] General SummaryThe Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly ...
IT Support Analyst II
Brentwood, TN · On-site
... computer hardware and software, printers, and other peripherals. Perform routine maintenance on ... Document and maintain a knowledge base of common issues and solutions. Assist with the testing and ...
Quick apply
IT Support Analyst II
Brentwood, TN · On-site
... computer hardware and software, printers, and other peripherals. Perform routine maintenance on ... Document and maintain a knowledge base of common issues and solutions. Assist with the testing and ...
Sales Associate
Athens, TN · On-site
$11.75 - $16/hr
... Hardware Corporation. About [AgCentral Farmer's Co-op] General SummaryThe Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly ...
Sales Associate
Athens, TN · On-site
$11.75 - $16/hr
... Hardware Corporation. About [AgCentral Farmer's Co-op] General SummaryThe Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly ...
Sales Associate
Greenback, TN · On-site
$13.25 - $18/hr
... Hardware Corporation. About [AgCentral Farmer's Co-op] General SummaryThe Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly ...
Sales Associate
Greenback, TN · On-site
$13.25 - $18/hr
... Hardware Corporation. About [AgCentral Farmer's Co-op] General SummaryThe Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly ...
IT Support Analyst II
Brentwood, TN · Hybrid
... computer hardware and software, printers, and other peripherals. Perform routine maintenance on ... Document and maintain a knowledge base of common issues and solutions. Assist with the testing and ...
IT Support Analyst II
Brentwood, TN · Hybrid
... computer hardware and software, printers, and other peripherals. Perform routine maintenance on ... Document and maintain a knowledge base of common issues and solutions. Assist with the testing and ...
IT Support Analyst II
Brentwood, TN · On-site
... computer hardware and software, printers, and other peripherals. Perform routine maintenance on ... Document and maintain a knowledge base of common issues and solutions. Assist with the testing and ...
IT Support Analyst II
Brentwood, TN · On-site
... computer hardware and software, printers, and other peripherals. Perform routine maintenance on ... Document and maintain a knowledge base of common issues and solutions. Assist with the testing and ...
Assistant Computer Hardware Maintenance information
What is the role of an assistant computer hardware maintenance?
What is the difference between Assistant Computer Hardware Maintenance vs Computer Hardware Technician?
| Aspect | Assistant Computer Hardware Maintenance | Computer Hardware Technician |
|---|---|---|
| Certifications | Basic hardware support, CompTIA A+ often preferred | Advanced certifications like CompTIA A+, Cisco, or manufacturer-specific |
| Work Environment | Entry-level, support roles in offices, repair shops | Hands-on repair, troubleshooting in labs or client sites |
| Responsibilities | Assisting in hardware setup, basic troubleshooting, routine maintenance | Diagnosing, repairing, replacing hardware components |
| Industry Usage | Common in IT support teams, retail, small businesses | Found in repair centers, corporate IT departments, service providers |
While both roles involve hardware support, the Assistant Computer Hardware Maintenance position is more entry-level, focusing on assisting with basic tasks. The Computer Hardware Technician handles more complex repairs and diagnostics, requiring advanced skills and certifications.
Contractor
Posted 28 days ago
Job description
Job Title: Team Lead, Field Services - Refresh Project Team
Location: Onsite – Nashville, TN
Employment Type: Full-Time
Experience Level: Team Lead (5–7 years of experience in desktop support or related field)
Company: CTG (Computer Task Group) – Supporting a client in the Mid-South region
Position Summary:CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user device operations for a valued client in Nashville, TN. This is an excellent opportunity for individuals with foundational IT experience or training to grow their careers in a dynamic and hands-on technical environment.
Key Responsibilities:Client Build Support- Lead troubleshooting efforts for complex technical issues and escalations.
- Mentor and support junior technicians in daily operations.
- Coordinate with cross-functional teams for system upgrades and deployments.
- Ensure compliance with IT policies and procedures.
- Provide advanced support for specialized devices and software used in medical and lab environments.
- Image desktops and laptops with Office 365 and other required software.
- Troubleshoot and resolve imaging issues.
- Install and configure end-user software and tools.
- Validate system builds to ensure readiness for deployment.
End User Support- Respond to help desk calls and provide on-site troubleshooting for desktops, laptops, and peripheral devices.
- Map and troubleshoot printers, network drives, and connectivity issues.
- Confirm resolution with end users and escalate unresolved issues per client procedures.
Actions and Results- Assist with deployment of laptops, M365 support, Zebra printers, medical lab devices, and general end-user support.
- Maintain clear and professional communication with customers.
- Perform basic hardware maintenance and component replacement.
- Track and manage inventory of IT equipment.
Required Skills and Qualifications:- Basic knowledge of desktop/laptop hardware, software, and operating systems.
- Proven experience in managing and resolving complex desktop support issues.
- Ability to lead small technical projects and deployments.
- Experience with enterprise-level ticketing systems and documentation.
- Advanced troubleshooting skills for hardware, software, and network-related issues.
- Strong analytical and problem-solving abilities.
- Familiarity with PC imaging and operational programs.
- Experience working within SLA frameworks and escalation protocols.
- Strong interpersonal and organizational skills.
- Basic understanding of workstation backups and restores.
- Solid communication skills across all organizational levels.
- Familiarity with Microsoft 365 troubleshooting.
- Preferred: A+ Certification or equivalent technical certification.
Ideal Candidate Profile:- 1–2 years of experience in supervisory desktop support or equivalent technical training.
- 5 -7 years of experience in Desktop support or equivalent technical training.
- Eager to learn and grow in a fast-paced IT support environment.
- Comfortable working independently and collaboratively.
- Reliable, detail-oriented, and customer-service focused.
Team Leadership and Supervision
- Supervise and mentor Field Services Technicians, providing guidance and support.
- Coordinate daily tasks and ensure team adherence to SLA and escalation procedures.
- Conduct performance reviews and assist in training and onboarding new technicians.
- Serve as primary point of contact for escalated technical issues and client communications.
- Collaborate with management to improve service delivery and operational efficiency.
About CTG
CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.
Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
About Computer Task Group
Sourced by ZipRecruiter
We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.
Company size
1,001 - 5,000 Employees
Headquarters location
Buffalo, NY, US
Year founded
1966