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Assistant Computer Hardware Maintenance Jobs in Ohio

United States Army

Computer System Analyst

Brice, OH

... hardware maintenance. Advanced certifications require additional full funded training programs ... Internetworking Technician, Radio, Cellular, and Tower Equipment Installers and Repairers, Computer ...

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Assistant Computer Hardware Maintenance information

What is the role of an assistant computer hardware maintenance?

An assistant computer hardware maintenance technician supports the installation, troubleshooting, and repair of computer hardware components such as motherboards, hard drives, and peripherals. They often work under supervision to ensure hardware systems function properly and may use diagnostic tools or follow maintenance schedules. Basic knowledge of hardware components and safety procedures is essential for this role.

What is the difference between Assistant Computer Hardware Maintenance vs Computer Hardware Technician?

AspectAssistant Computer Hardware MaintenanceComputer Hardware Technician
CertificationsBasic hardware support, CompTIA A+ often preferredAdvanced certifications like CompTIA A+, Cisco, or manufacturer-specific
Work EnvironmentEntry-level, support roles in offices, repair shopsHands-on repair, troubleshooting in labs or client sites
ResponsibilitiesAssisting in hardware setup, basic troubleshooting, routine maintenanceDiagnosing, repairing, replacing hardware components
Industry UsageCommon in IT support teams, retail, small businessesFound in repair centers, corporate IT departments, service providers

While both roles involve hardware support, the Assistant Computer Hardware Maintenance position is more entry-level, focusing on assisting with basic tasks. The Computer Hardware Technician handles more complex repairs and diagnostics, requiring advanced skills and certifications.

What cities in Ohio are hiring for Assistant Computer Hardware Maintenance jobs? Cities in Ohio with the most Assistant Computer Hardware Maintenance job openings:
Assistant Computer Hardware Maintenance jobs near you

Assistant Computer Technician- Canton, Ohio

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Canton, OH • On-site

$21.61 - $26.92/hr

Other

Medical, Retirement, PTO

Posted 26 days ago

Job description


Salary: $21.61-$26.92/hour (+$10-$20/hour in benefits)
Rate of pay at each step:

  1. $21.61
  2. $22.93
  3. $24.26
  4. $25.59
  5. $26.92

Employment at the City of Canton comes with a full array of benefits.  We offer comprehensive health insurance, paid vacations, paid holidays, a retirement plan, and sick time.
Interested in this position? Please submit your application through governmentjobs.com/careers/cantonohio by clicking the "Apply" button on the posting. Applicants MUST submit a copy of a valid driver's license or other photo ID along with their application and any other pertinent documentation. 
This is an open examination. To be eligible for this position, applicants must be a U. S. Citizen or have a permanent resident card.  Applicants must be a High School graduate or possess a G.E.D. and be at least 18 years of age.
Job Description

General Statement of Duties:
This is a responsible and technical position necessary to provide technical assistance to computer users. This position is responsible for basic troubleshooting, installation and configuration of hardware and software. Works under the direction of the Network Technician, Computer Network Engineer, and/or management.
Distinguishing Features of the Class:
Performs technical information system functions.
Examples of Work:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

  •  Troubleshoot and replace hardware or software. 
  • Install hardware or software and verify correct installation.
  • Provide basic hardware or software training. 
  • Provide technical assistance to computer system users either in person or by telephone.
  • Works in support of more senior technical personnel by performing all aspects of hardware and software configuration. 
  • May receive, log and track trouble calls.
  • Log all steps of problem resolution in technician work order system.
  • Provide quality customer service by researching and solving problems with tools available.  
  • Prepare faulty equipment for shipment to vendors, including appropriate paper work.
  • Ensure proper backup procedures are followed on LANs and WANs. 
  • Perform all tape backup functions.
  • Maintain printer cartridge inventory. 
  • Perform preventative maintenance as scheduled by Computer Network Engineer or Network Technician.
  • Assists with the repair of desktop computers, printers, and other computer-related peripherals.  
  • Meet deadlines on tasks and assignments based on priorities and estimates provided by senior technical personnel.
  • Maintain schedule and meet deadlines on multiple longer-term projects or assignments in the face of a heavy short-term workload. 
  • Communicate effectively through various contact with the City of Canton's internal/external customers to ensure successful problem resolution.
  • Exhibit effective writing communication skills through work order logs, correspondence and documented procedures. 
  • Keep abreast of professional developments in the field by reading and studying trade magazines, attending training seminars, etc.
  • Other duties as assigned. 

Required Knowledge, Skills and Abilities: 
Requires knowledge of computer equipment, printers, and other computer related peripherals. Requires working knowledge of Windows and other City supported software. Ability to install and execute PC software packages. Knowledge of basic concepts of networking. Basic knowledge of local networks and the devices used to connect/support them. Requires an understanding of backup/recovery procedures on LANs and WANs. Must be self-motivated and capable of utilizing current tools and practices to solve problems and recommend solutions. Ability to meet objectives and deadlines while handling an extremely heavy workload. Ability to regularly operate under deadlines, extreme workloads and stressful conditions. Ability to keep current with new technical developments in the information systems field. Requires excellent verbal, written, and interpersonal skills to provide technical assistance to computer users. Ability to present ideas effectively, orally and in writing, and prepare technical reports.
Ability to establish and maintain effective working relationships with co-workers, other City departments, various agencies and the general public. Ability to provide guidance to less experienced co-workers to support their training and development, and to effectively transfer knowledge within the department as well as to internal customers and suppliers. Must possess a valid Ohio driver's license at all times. Must have the ability to read, write, use a computer keyboard, stand, walk, bend, and lift up to 50 pounds.
Acceptable Training & Experience:
Minimum of an Associate's Degree in Electronics, Computer Science or related business field.  In lieu of a formal education, 2 years recent and relevant experience in Information Systems that provide the required knowledge, skills, abilities and experience.

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