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Assistant Computer Hardware Maintenance Jobs in Massachusetts

TEKsystems

Support Engineer II

Boston, MA

$30 - $33/hr

... maintenance. Detailed knowledge of basic computer concepts, PC hardware and software ... * Assist with remote assistance in Teleconferencing systems and AV presentation equipment.

Veolia Environnement SA

Sr. Help Desk Analyst

Boston, MA

$22.25 - $30.25/hr

Troubleshoot and resolve any and all issues related to computer hardware, operating systems ... * Assist in the development and maintenance of Support Center documentation as needed using ...

New

Medium

Electrical Engineer, Robotics Hardware

Boston, MA · On-site

$70 - $300/hr

Responsibilities may span the full lifecycle from electrical CAD through production to field ... Budgets & Tolerances: Maintain system‑level power and bandwidth budgets. Ensure electrical ...

New

Veolia

Sr. Help Desk Analyst

Boston, MA

$22.25 - $30.25/hr

Troubleshoot and resolve any and all issues related to computer hardware, operating systems ... * Assist in the development and maintenance of Support Center documentation as needed using ...

New

Veolia Environnement SA

Sr. Help Desk Analyst

Boston, MA · On-site

$22.25 - $30.25/hr

Troubleshoot and resolve any and all issues related to computer hardware, operating systems ... * Assist in the development and maintenance of Support Center documentation as needed using ...

New

Pendar Technologies

R&D Hardware Engineer

Cambridge, MA · On-site

$90K - $120K/yr

Our innovative solutions assist first responders, law enforcement, and military personnel in ... Design, build, improve, and maintain engineering test equipment, manufacturing fixtures, and ...

SMMA

IT Intern

Cambridge, MA · On-site

$22/hr

Installing and configuring computer hardware, operating systems and applications * Talking staff ... Building successful relationships with end-users * Assist with testing, evaluating and rolling out ...

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Assistant Computer Hardware Maintenance information

What is the difference between Assistant Computer Hardware Maintenance vs Computer Hardware Technician?

AspectAssistant Computer Hardware MaintenanceComputer Hardware Technician
CertificationsBasic hardware support, CompTIA A+ often preferredAdvanced certifications like CompTIA A+, Cisco, or manufacturer-specific
Work EnvironmentEntry-level, support roles in offices, repair shopsHands-on repair, troubleshooting in labs or client sites
ResponsibilitiesAssisting in hardware setup, basic troubleshooting, routine maintenanceDiagnosing, repairing, replacing hardware components
Industry UsageCommon in IT support teams, retail, small businessesFound in repair centers, corporate IT departments, service providers

While both roles involve hardware support, the Assistant Computer Hardware Maintenance position is more entry-level, focusing on assisting with basic tasks. The Computer Hardware Technician handles more complex repairs and diagnostics, requiring advanced skills and certifications.

What are the responsibilities of an assistant computer hardware maintenance?

An assistant computer hardware maintenance technician is responsible for inspecting, troubleshooting, and repairing computer hardware components such as motherboards, hard drives, and peripherals. They assist with installing, upgrading, and maintaining hardware systems, often using diagnostic tools and following safety protocols to ensure equipment functions properly and efficiently.

What cities in Massachusetts are hiring for Assistant Computer Hardware Maintenance jobs?

Cities in Massachusetts with the most Assistant Computer Hardware Maintenance job openings:

Assistant Computer Hardware Maintenance jobs near you

Service Desk Technician

American Operations Corporation

MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

The Service Desk Technician supports an enterprise help desk serving Hanscom AFB clients and customers across classified and unclassified systems. The position handles ticket management, hardware and software troubleshooting, customer support, voice/VoIP/SIP issues, software installation and licensing, endpoint configuration, security fixes, and related IT project support while meeting established service desk metrics.
  • Create and update tickets in accordance with established ticket procedures and review assigned tickets daily.
  • Perform daily maintenance and monitoring of managed hardware and software for Hanscom AFB clients and customers on classified and unclassified systems.
  • Comply with ticket and call center metrics and keep customers informed of changes and resolution status.
  • Support client voice issues, including VoIP and SIP services.
  • Staff split/rotational Client Service Center Help Desk phone shifts during the stated coverage window of 7:30 AM-4:30 PM as needed.
  • Troubleshoot and repair issues remotely using Dameware, in the office, and on-site with customers when needed.
  • Deliver timely customer service while meeting contract thresholds for phone and ticket resolutions.
  • Install and troubleshoot authorized software in accordance with Unit Software License Management procedures and maintain appropriate software license inventory records.
  • Support and comply with established IT procedures.
  • Support classified NSA Type-1 encryption operations, including COMSEC key installation/coordination processes, device configuration, and troubleshooting as applicable.
  • Support classified desktops and laptops, including physical and virtual desktop (VDI) environments.
  • Ensure workstations, peripherals, communications devices, and operating system/application software are configured for network operation and available to users.
  • Review processes, procedures, and client configurations for completeness, effectiveness, and compliance with information assurance policies and DISA STIGs.
  • Coordinate hardware maintenance with customer organization points of contact when necessary.
  • Implement software patches and security fixes when they cannot be performed through enterprise SCCM.
  • Support expanded or related IT project efforts as directed.
  • Install, configure, and troubleshoot multifunction devices and printers.
  • Annotate device changes in ECAM, including computer names and printer IP information.

Requirements
  • Secret-level DoD security clearance required.
  • CompTIA Security+ certification required and valid on the first day of employment.
  • High school diploma and 1-5 years of experience.
  • CompTIA A+ certification desired.
  • CompTIA Network+ certification desired.
  • ITIL certification desired.
  • Working knowledge of Windows 10 desktop operating systems.
  • Working knowledge of Microsoft Active Directory.
  • Experience with Microsoft Office products, including O365/2016, Teams, Skype for Business, and Outlook.
  • Proficiency with computer, network, and server hardware and strong hardware/software troubleshooting skills.
  • Strong customer service, written and verbal communication, leadership, and teamwork skills.
  • Self-motivated and able to work on behalf of the customer, contract, and section performance.
  • Ability to stay current with evolving troubleshooting, repair, processes, and procedures.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short-Term & Long-Term Disability

American Operations Corporation is an Equal Opportunity Employer.

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