Assistant Computer Hardware Maintenance Jobs in Arkansas

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions.
Students at all University of Arkansas institutions will view open positions and apply within Workday by searching for "Find Jobs for Students."
University of Arkansas, Fayetteville students will view open positions and apply within Workday by searching for "Find Student Jobs at UAF."
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Closing Date:
08/26/2026
Type of Position:
Staff - Clerical
Workstudy Position:
No
Job Type:
Temporary (Fixed Term)
Work Shift:
Sponsorship Available:
No
Institution Name:
University of Arkansas, Fayetteville
Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.
For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.
Department:
Computer Lab
Department's Website:
Summary of Job Duties:
The Computer Hardware Ordering Analayst is responsible for coordinating the procurement, tracking, and lifecycle management of computing hardware across the University of Arkansas. This role supports campus IT operations by processing hardware requisitions in Workday, managing vendor engagements, developing custom quotes for specialized equipment, and maintaining accurate records in TeamDynamix. The position plays a critical role in ensuring timely delivery, compliance with institutional standards, and effective lifecycle management of university-owned computing assets.
In this role, the analyst processes and manages computing hardware requisitions in Workday, ensuring accuracy, completeness, and compliance with university procurement policies. Responsibilities include reviewing submitted requests to confirm alignment with approved hardware standards and funding requirements, coordinating order approvals, and tracking requisition status through fulfillment. The position also maintains strong working relationships with University Procurement officials to ensure that all procedures and policies are followed when ordering computing hardware.
The position works closely with approved vendors, including OEM (manufacturers) and resellers, to obtain competitive quotes for both standard and specialized computing hardware. This includes developing custom quotes for non-standard, research, or high-performance computing needs, while maintaining strong vendor relationships to ensure favorable pricing, product availability, and timely delivery.
The role supports the full lifecycle of computing hardware, including acquisition, deployment coordination, refresh cycles, and retirement planning. The analyst tracks asset and procurement data to support lifecycle reporting and budget planning and assists in identifying opportunities for standardization and cost optimization across the institution.
Using TeamDynamix, the analyst creates, updates, and maintains order-related tickets, ensuring all procurement activities are well-documented and traceable. The role maintains an accurate and up-to-date database of hardware orders, statuses, and associated records, and provides timely status updates while responding to stakeholder inquiries regarding hardware orders.
The role collaborates closely with IT support teams, departmental stakeholders, and finance and procurement offices to ensure smooth ordering and fulfillment processes. The analyst provides guidance to campus customers on hardware standards, ordering procedures, and expected timelines, while maintaining a high level of customer service in all interactions.
This position will work to ensure all computer purchases meet hardware standards, and that non-standard computers will work with existing infrastructure at the University of Arkansas. The analyst will work with leadership to document and approve non-standard requests. Additionally, this position may have other duties assigned by leadership.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Qualifications:
Minimum Qualifications

• Student at University of Arkansas
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Upperclassman
• Accounting or Business Student
• Familiarity with computing hardware (desktops, laptops, peripherals, and specialized systems).
• Experience in a university or public-sector procurement environment.

Knowledge, Skills and Abilities

• Ability to use discernment
• Ability to work independently
• Ability to follow verbal and written instructions
• Ability to learn, understand and use an Access database
• Ability to learn, understand and use a merchandise inventory system, MIS
• Ability to use distributor and manufacturer websites to process orders and request returns

Additional Information:
Salary Information:
$15.00/hr
Required Documents to Apply:
Availability to Work and/or Class Schedule
Optional Documents:
Cover Letter/Letter of Application, Proof of Veteran Status, Resume
Recruitment Contact Information:
Dawn Hefley, Human Resources Partner, dawn@uark.edu
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Special Instructions to Applicants:
Pre-employment Screening Requirements:
Criminal Background Check, Sex Offender Registry
The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:
Sitting
Frequent Physical Activity:
Hearing
Occasional Physical Activity:
Talking
Benefits Eligible:
No