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Assistant Collision Center Manager Jobs in Washington

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Assistant Collision Center Manager information

What does an assistant collision center manager do?

An Assistant Collision Center Manager supports the Collision Center Manager in overseeing daily operations of an auto body repair facility. Their responsibilities typically include coordinating repair schedules, managing staff, ensuring quality control, and providing excellent customer service. They also handle administrative tasks, assist with estimates, and help resolve any issues that arise during the repair process. This role requires strong organizational skills, knowledge of auto repair processes, and the ability to work well with both customers and technicians.

How does an assistant collision center manager collaborate with technicians and estimators to ensure timely vehicle repairs?

An Assistant Collision Center Manager plays a key role in coordinating between technicians, estimators, and the front office to keep repair projects on schedule. They facilitate daily meetings to review repair status, address any issues, and reprioritize tasks as needed. By maintaining clear communication and resolving bottlenecks promptly, they help ensure that repairs meet quality standards and are completed within promised timelines, creating a more efficient workflow and positive customer experience.

What skills and qualifications are needed to thrive as an assistant collision center manager?

To thrive as an Assistant Collision Center Manager, you need expertise in automotive repair, estimating, and workflow management, often supported by experience in collision repair and a relevant technical background. Familiarity with management software, estimating tools like CCC ONE, and certifications such as I-CAR are commonly required. Strong leadership, customer service, and problem-solving abilities help you effectively manage teams and client relationships. These skills are crucial for ensuring efficient operations, high-quality repairs, and customer satisfaction in a competitive automotive environment.

What are the most commonly searched types of Collision Center Manager jobs in Washington?

The most popular types of Collision Center Manager jobs in Washington are:

What cities in Washington are hiring for Assistant Collision Center Manager jobs?

Cities in Washington with the most Assistant Collision Center Manager job openings:

Assistant Collision Center Manager jobs near you

Office Manager - AutoNation Collision Center Rockville

AutoNation Mobile Service

Rockville, MD • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Job description

Collision Administrator

The Collision Administrator is responsible for maintaining the front office area and assisting the Collision Manager with various tasks.

Day-to-Day Responsibilities
  • Answer all incoming calls and direct or take messages as necessary
  • Ensure that all documents are accounted for during the process of repairing a vehicle and file the completed file
  • Greet customers in a timely, friendly manner
  • Schedule appointments using dealership-approved forms
  • Prepare all vendor invoices and assign purchase order numbers as necessary
  • Obtain customer and vehicle data as needed for collision center estimators
  • Establish each customer's method of payment
  • Maintain Customer Satisfaction Index rating comparable to that of the manufacturer or dealership average
  • Obtain customer's signature on repair order; provide customer with a copy
  • Receiving invoices and matching them up with the unpaid insurance invoices before turning them in for payment
  • Distribute the mail daily
  • Post all funds received from the repair of a vehicle to the appropriate repair order
  • Call customer when vehicle is ready and schedule the appointment for the vehicle to be picked up
  • Prepare the funds for deposit by making copies of the invoices paid as well as the checks and currency received as payment for the repairs
Requirements for This Job
  • High School diploma or equivalent
  • Ability to read and comprehend instructions and information
  • Two years of experience in a dealership position (preferred)
  • Professional appearance
  • Excellent oral and written communication skills
Exciting Benefits and Perks Await You:
  • Competitive compensation and 401k matching
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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