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Assistant Collision Center Manager Jobs in Washington

The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI's and insurance metrics are met. They are responsible to coach and empower each team ...

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Assistant Collision Center Manager information

What does an assistant collision center manager do?

An Assistant Collision Center Manager supports the Collision Center Manager in overseeing daily operations of an auto body repair facility. Their responsibilities typically include coordinating repair schedules, managing staff, ensuring quality control, and providing excellent customer service. They also handle administrative tasks, assist with estimates, and help resolve any issues that arise during the repair process. This role requires strong organizational skills, knowledge of auto repair processes, and the ability to work well with both customers and technicians.

What skills and qualifications are needed to thrive as an assistant collision center manager?

To thrive as an Assistant Collision Center Manager, you need expertise in automotive repair, estimating, and workflow management, often supported by experience in collision repair and a relevant technical background. Familiarity with management software, estimating tools like CCC ONE, and certifications such as I-CAR are commonly required. Strong leadership, customer service, and problem-solving abilities help you effectively manage teams and client relationships. These skills are crucial for ensuring efficient operations, high-quality repairs, and customer satisfaction in a competitive automotive environment.

How does an assistant collision center manager collaborate with technicians and estimators to ensure timely vehicle repairs?

An Assistant Collision Center Manager plays a key role in coordinating between technicians, estimators, and the front office to keep repair projects on schedule. They facilitate daily meetings to review repair status, address any issues, and reprioritize tasks as needed. By maintaining clear communication and resolving bottlenecks promptly, they help ensure that repairs meet quality standards and are completed within promised timelines, creating a more efficient workflow and positive customer experience.

What cities in Washington are hiring for Assistant Collision Center Manager jobs?

Cities in Washington with the most Assistant Collision Center Manager job openings:

Collision Center Assistant Manager - BMW OF FAIRFAX

Sonic Automotive

Fairfax, VA • On-site

$120K - $150K/yr

Full-time

Re-posted 8 days ago


Sonic Automotive rating

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

116th of 155 rated car dealerships


Job description

Company Description

At BMW OF FAIRFAX, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Compensation: SALARY $120K - $150K

Job Description

 Purpose: The Collision Center Manager runs an efficient and profitable collision repair department through productive staffing, associate retention, cost controls, achievement of objectives, and maintenance of all work performed records.  Ensures that staff assigned to the collision department is working in a safe, efficient and productive manner.  

Duties and Responsibilities:

        Attend trade walks daily

        Schedule all internal collision work

       Direct and dispatch technicians and/or detailers specified RO's

       Create and maintain schedule for collision technicians and other associates

       Monitors daily productivity reports and corresponding payroll records

       Facilitate Writing and Booking all Used Car RO's 

       Facilitate Ordering Parts and Billing out Parts for Used Vehicles

       Facilitate sending out sublets, keeping day to day track of their progress

       Properly posting all sublets to appropriate RO

       Maintain service and detail timelines (turns) within 3 to 5 days (Pay Plan Based)

       Insuring that vendor repairs are approved and consistent in pricing with negotiated pricing

       Forecasts goals and objectives for the department and strives to meet them

       Responsible for hiring, training, motivating, counseling, and monitoring the performance of collision department staff

       Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys

       Strives for harmony and teamwork within the department and with other departments        Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.

       Understands and ensures compliance with manufacturer warranty and policy procedures

       Accounts for all documents; ensures that none are missing and all are processed correctly

       Facilitates and/or conducts technical training and sends associates to appropriate training schools as needed

       Monitors and follows up on all parts orders with the parts manager to ensure availability

       Maintains high-quality reconditioning standards and minimizes comebacks.  Conduct periodic spot checks of completed jobs for thoroughness and quality

       Keeps abreast of new equipment and tools available and recommends purchases        Ensures that the work areas are kept clean and free of workplace hazards

       Ensures the proper care, storage and inventory of special tools

       Attends managers' meetings as scheduled

       Maintains a professional appearance and that of the recon team

       Realize that the company's business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests

       Determine management, production and quality requirements by asking questions and listening

       Attend Sonic meetings as requested

       Maintain a follow-up system that encourages follow through with assigned projects        Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals

       Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively

       Understand the terminology of the business and keep abreast of technology changes in the product

       Know and understand the federal, state and local requirements which govern the company's business

       Follow directions from a supervisor

       Understand and follow work rules and procedures

       Accept constructive criticism

       Interact well with others and be a positive influence on associate morale

       Must sign voluntarily the company's non-disclosure and confidentiality agreement and be able to be faithful to its provisions

Qualifications

o   High school diploma or the equivalent

o   Ability to read and comprehend instructions and information

o   Professional personal appearance 

o   Excellent communication skills

o   Ability to meet company's production and quality standards

       All applicants must be authorized to work in the USA

       All applicants must perform duties and responsibilities in a safe manner

       All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license. 

Additional Information

It's time to make the most important move of your career.  From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.


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About Sonic Automotive

Sourced by ZipRecruiter

At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

1997