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Assistant Club Manager Jobs in Rochester, NY (NOW HIRING)

Planet Fitness

Member Services Representative

NY · On-site

$16/hr

Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Assist in maintaining the neatness and cleanliness of the club.

Planet Fitness

Member Services Representative

NY · On-site

$16/hr

Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Assist in maintaining the neatness and cleanliness of the club.

Gorbel

Dishwasher

Victor, NY · On-site

$16.25/hr

... Golf Club. This position ensures that all dishes, utensils, and kitchen equipment are properly ... Monitor dishwashing supplies and notify manager when inventory is low. * Assist kitchen staff with ...

Troon

Banquet Houseman

Victor, NY · On-site

$18/hr

Cobblestone Creek Country Club, located in Victor, NY, is pleased to announce an excellent career ... Incorporates safe work practices in job performance. * Assist management and other associates with ...

TCA Professional Services

Retail Sales

Rochester, NY · On-site

$16/hr

Midtown is searching for Retail Associates to assist our members and customers in our shops.The ... Operate cash registers, manage financial transactions, and balance drawers * Direct customers to ...

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Assistant Club Manager information

See Rochester, NY salary details

$7

$16

$27

How much do assistant club manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for assistant club manager in Rochester, NY is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.26 and $18.87 per hour, depending on experience, location, and employer.

What is an assistant club manager?

Assistant Club Managers are professionals who support the Club Manager in overseeing the daily operations of a club, such as a fitness center, country club, or social club. Their responsibilities often include supervising staff, ensuring excellent customer service, handling administrative tasks, and helping to coordinate events or activities. They also address member concerns, assist with budgeting, and ensure compliance with safety and organizational policies. Assistant Club Managers play a vital role in maintaining a positive club environment and ensuring the smooth running of all club functions.

What are the key skills and qualifications needed to thrive as an assistant club manager, and why are they important?

To thrive as an Assistant Club Manager, you need strong leadership, organizational, and customer service skills, often complemented by a background in hospitality or business management. Familiarity with point-of-sale (POS) systems, scheduling software, and health and safety regulations is typically required. Excellent communication, problem-solving abilities, and adaptability help you excel in managing staff and delivering exceptional member experiences. These skills ensure efficient club operations, high member satisfaction, and effective team leadership.

What are some common challenges faced by assistant club managers, and how can they be effectively addressed?

Assistant Club Managers often juggle multiple responsibilities, including staff supervision, member relations, and facility management, which can lead to time management challenges. Balancing administrative duties with providing excellent customer service is key. Effective delegation, clear communication with team members, and setting daily priorities can help streamline operations and mitigate stress. Additionally, building strong relationships with both staff and club members fosters a positive work environment and helps quickly resolve issues as they arise.

What is the difference between Assistant Club Manager vs Fitness Instructor?

AspectAssistant Club ManagerFitness Instructor
CredentialsOften requires management or supervisory certifications, CPR/AEDCertifications in fitness training, CPR/AED
Work EnvironmentOversees club operations, staff managementLeads fitness classes, personal training sessions
Employer & Industry UsageUsed in gyms, health clubs, fitness centersCommon in gyms, wellness centers, fitness studios
Search & Comparison IntentLooking for managerial support roles in fitnessSeeking fitness instruction or training roles

The Assistant Club Manager and Fitness Instructor roles both require fitness-related certifications and are found in similar health and fitness environments. The Assistant Club Manager focuses on overseeing club operations and staff, while the Fitness Instructor primarily leads classes and personal training. Both roles are essential in the fitness industry but serve different functions within the facility.

What are popular job titles related to Assistant Club Manager jobs in Rochester, NY?

For Assistant Club Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Assistant Club Manager jobs in Rochester, NY look for?

The top searched job categories for Assistant Club Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Assistant Club Manager jobs?

Cities near Rochester, NY with the most Assistant Club Manager job openings:

Assistant Club Manager jobs near you
Infographic showing various Assistant Club Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $35,322 per year, or $17 per hour.

Member Services Representative

Planet Fitness

NY • On-site

$16/hr

Full-time

Re-posted 18 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 607 frontline employees who took The Breakroom Quiz

45th of 63 rated gym and leisure clubs

Job description

Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Compensation: $16.00 per hour
JOIN THE CLUB
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

What Planet Fitness employees say

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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