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Assistant Client Service Specialist Jobs (NOW HIRING)

Description Client Service Specialist (Legal Assistant) Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our ...

As a Client Services Specialist, you will be responsible for managing and maintaining relationships ... Collaborate with internal teams to ensure client requests are addressed in a timely manner * Assist ...

As a Client Services Specialist, you will be responsible for managing and maintaining relationships ... Collaborate with internal teams to ensure client requests are addressed in a timely manner * Assist ...

Client Service Specialist

Manhattan, NY

$18.75 - $24.75/hr

As a Client Services Specialist, you will be responsible for managing and maintaining relationships ... a timely manner Assist clients on retail floor Interacting with clients and their dogs ...

Client Service Specialist

Waukesha, WI

$17 - $22.50/hr

Client Service Specialist Drake & Associates is a growing financial planning firm dedicated to ... Process account applications and service requests accurately and efficiently. * Assist clients in ...

Client Service Specialist Part-Time: Monday, Thursday, Friday | 8:00 AM - 5:00 PM On-Call: 3 nights ... Maintain compliance with credentialing requirements * Assist with employee counseling and service ...

Client Service Specialist

Charlotte, NC

$16.50 - $22/hr

Job Title Client Service Specialist Location Charlotte Regular/Temporary Regular Summary We have an ... * Assist in coordinating and planning client events to ensure seamless execution and positive ...

Client Service Specialist

Glen Allen, VA

$15.75 - $21/hr

Continually strive to improve CRM and automate processes through the development of workflows. * Assist brokers and other client service specialists as needed. * Answer and route inbound calls ...

Client Service Specialist

Glen Allen, VA · On-site

$15.75 - $21/hr

Continually strive to improve CRM and automate processes through the development of workflows. * Assist brokers and other client service specialists as needed. * Answer and route inbound calls ...

Client Service Specialist

Glen Allen, VA · On-site

$15.75 - $21/hr

Continually strive to improve CRM and automate processes through the development of workflows. * Assist brokers and other client service specialists as needed. * Answer and route inbound calls ...

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Assistant Client Service Specialist information

See salary details

$17.5K

$46.6K

$68K

How much do assistant client service specialist jobs pay per year?

As of Jun 11, 2026, the average yearly pay for assistant client service specialist in the United States is $46,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $57,000.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Client Service Specialist vs Customer Service Representative?

AspectAssistant Client Service SpecialistCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma typically sufficient
Work EnvironmentFinancial institutions, corporate offices, client-facing settingsRetail, call centers, service desks
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, telecommunications, hospitality
Common Search & ComparisonOften compared for client interaction roles with specialized knowledgeGeneral customer support roles

The Assistant Client Service Specialist and Customer Service Representative roles both involve client interaction, but the specialist typically works in financial or professional settings with more specialized knowledge, while the representative often handles general customer inquiries in retail or service industries. The specialist role may require additional certifications or industry-specific training, making it more focused on client management within a professional context.

What cities are hiring for Assistant Client Service Specialist jobs? Cities with the most Assistant Client Service Specialist job openings:
Client Service Specialist

Client Service Specialist

Heard & Smith

San Antonio, TX

$14.50 - $16.50/hr

Other

Medical, Retirement, PTO

Posted yesterday


Job description

Description
Client Service Specialist (Legal Assistant)
Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life!
  • Fast-paced, and professional environment;
  • Fulfilling, challenging, rewarding;
  • Great team environment;
  • Paid Holidays, Accrued Paid Time Off;
  • Great Medical Benefits Package;
  • Wellness Program;
  • Competitive Salary $14.50-$16.50 per hour with potential for incremental increases during your first 180 days up to an additional $2/hour based on performance.
  • 401k with Annual Employer Profit-Sharing contributions (historically 5% annual salary - employee contributions not required!).
As a Client Service Specialist in our Legal Assistant Department, you will have the opportunity to build lasting relationships and provide support for clients throughout the claims process via the computer/telephone in a call center setting.
Full Time, Mon-Fri, no nights or weekends!
As a Client Service Specialist you will:
  • Take approximately 50-75 calls per day in a professional call center environment
  • Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained
  • Focus on retention of every client while providing excellent customer service
  • Maintain a 90% or above quality score on calls
  • Retain and recall SSA (Social Security Administration) and company policies and processes
  • Solve problems and maintain confidentiality
  • Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system
  • Confidently address client's concerns and complaints including those of upset clients
  • Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately
To be successful as a Legal Assistant/Client Service Specialist you will need:
  • High School Diploma; Degree preferred; or equivalent combination
  • Customer service experience
  • Call center experience
  • Minimum 40 WPM typing speed
  • Ability to meet performance standards whether in office or working remotely from home
  • Knowledge in computer technology and the Internet (MS Office Outlook). Including the ability to learn new programs easily
  • Multi-tasking skills and the ability to work well under pressure
  • Self-disciplined
  • Strong people skills
  • Attention to detail and accuracy
  • Excellent telephone, communication, and active listening skills
  • Excellent spelling and grammar
  • Reliability and dependability
  • Ability to work in fast paced environment
  • Ability to work in a confidential environment always maintaining client confidentiality
  • Problem analysis and problem-solving
  • Has professional manner and high energy level, exhibits a positive attitude
  • Good time management skills
  • Strong organizational skills
  • Self-motivated, able to work with little supervision
  • Accepts new ideas and challenges and is highly motivated
  • Ability to work well with others as a team
  • Social Security Disability Law or other disability or medical background strongly preferred, including former DDS, ODAR and SSA employees
  • Legal Assistant, Legal Secretary, Paralegal or other legal experience preferred
  • Fluent in Spanish a Plus