Assistant Cigar Consultant Jobs (NOW HIRING)

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Assistant Sales Consultants play a key role in delivering a memorable Guest experience. This position supports daily store operations by ensuring a clean and organized environment, assisting with stocking and merchandising, and providing exceptional service. Assistant Sales Consultants are expected to take initiative, demonstrate strong product knowledge, and contribute to a collaborative, team-oriented atmosphere.

Responsibilities:

• Greet each Guest upon entry and provide prompt, friendly, and engaging service throughout their visit.

• Learn and share knowledge of wine, spirits, beer, cigars, and other products to promote sales and support company goals.

• Support the store's merchandising and operational standards by maintaining clean, organized, and well-stocked shelves.

• Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed, high-quality Guest experience.

• Operate a Point-of-Sale (POS) system accurately, including handling all forms of payment and applying applicable discounts.

• Maintain Responsible Vendor status throughout employment for alcohol & tobacco purchases while operating POS, wine taps, or tasting tables by checking proper forms of identification for age verification.

• Wrap and package purchases, offer carry-out service, and assist with creating custom gift baskets.

• Participate in truck deliveries by unloading, stocking, and organizing inventory.

• Perform additional duties as assigned by store leadership.

Minimum Qualifications:

• Must be 21 years of age or older.

• The ability to work a flexible schedule including nights, weekends, and holidays as business needs demand.

• No prior retail experience required, though previous customer-facing experience is a plus.

General Requirements:
Maintain regular and predictable onsite attendance: All Team Members are expected to report to work
as scheduled and remain onsite for the duration of their shifts. Reliable onsite attendance is an essential
function of the job to ensure operational success and consistent service for our Guests.

Physical Requirements: (With or Without Accommodations)

• Continuously: Standing and moving about for extended periods (up to 8 hours or more).

• Frequently: Bending, lifting, and twisting (BLT) to move product and assist with merchandising.

• Frequently: Lifting and/or transporting up to 40 lbs. throughout the store and stockroom.

• Occasionally: Overhead lifting to place or retrieve items from high shelves.

• Occasionally: Use of ladders and step stools to access merchandise stored at varying heights.

• Frequently: Moving between sales floor, stockroom, and exterior areas of the store.

Vision Requirements: (With or Without Accommodations)

• Frequently: Visually inspect product labels, signage, and displays to ensure accuracy and presentation.

• Frequently: Detect and respond to visual cues such as Guest gestures, product placement, or safety hazards.

Work Environment:

• Occasionally: Working in or with elevated locations and tools (e.g., ladders, stockroom).

• Occasionally: Exposure to outdoor weather conditions while maintaining the property or assisting Guests.

• Occasionally: Exposure to fumes or airborne particles when using cleaning solutions or supplies.

• Occasionally: Exposure to refrigerated temperatures (32-41F) when stocking or retrieving product in the cooler.

• Continuously: Moderate noise level in the work environment.

Frequency Key:
Continuously - 67% to 100% of the workday.
Frequently - 34% to 66% of the workday.
Occasionally - 0% to 33% of the workday.