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Assistant Call Jobs in Sycamore, GA (NOW HIRING)

Zaxby's

Assistant Manager

Cordele, GA

Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do. Job Qualifications The following requirements ...

Zaxby's

Assistant Manager

Sylvester, GA

$12.50 - $15/hr

Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do. Job Qualifications The following requirements ...

Bojangles

Assistant General Manager

Tifton, GA · On-site

In response to COVID-19, we have implemented what we call a 'Front Line Program' commitment to our co-workers and customers to trust that they will be working and dining in a clean and disinfected ...

Colony Bank

Customer Support Specialist

Fitzgerald, GA · On-site

$15.50 - $20.75/hr

... to assist customer directly. 3. Perform necessary functions within capabilities to resolve issues/problems for customer's call: a. Reset passwords/PINs for appropriate applications/systems b.

Colony Bank

Customer Support Specialist

Fitzgerald, GA · On-site

$15.50 - $20.75/hr

... to assist customer directly. 3. Perform necessary functions within capabilities to resolve issues/problems for customer's call: a. Reset passwords/PINs for appropriate applications/systems b.

O'Reilly Auto Parts

Parts Specialist

Ocilla, GA · On-site

$14.75 - $19.75/hr

Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise ...

O'Reilly Auto Parts

Parts Specialist-2

Tifton, GA · On-site

Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise ...

O'Reilly Auto Parts

Parts Specialist

Leesburg, GA · On-site

$14.50 - $19.50/hr

Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise ...

O'Reilly Auto Parts

Parts Specialist

Nashville, GA · On-site

$14.75 - $19.75/hr

Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise ...

O'Reilly Auto Parts

Parts Specialist

Ocilla, GA · On-site

$14.75 - $19.75/hr

Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise ...

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Assistant Call information

What is an assistant call?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What does an assistant call do?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an assistant call?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

Assistant Call jobs near you

Assistant Manager

Zaxby's

Cordele, GA

Full-time

Re-posted 29 days ago

Zaxby's rating

5.2

Company rating: 5.2 out of 10

Based on 703 frontline employees who took The Breakroom Quiz

53rd of 107 rated fast food restaurants

Job description

Hungry For A Great Career?

To our guests, Zaxby’s is more than just a place to eat – it’s a place to have fun, spend some time with friends and experience great food.

To our team members, Zaxby's is a family. 

Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do.

Job Qualifications 

The following requirements must be met in order to qualify for this position.

  • Must be 18 years of age or older
  • Ability to work a minimum of 45 hours per week

Capabilities Requirement:

  • Manage all personnel on each shift, including cashiers and cooks.
  • Inventory management: the management of food costs.
  • Ensure that all daily, weekly, monthly, and quarterly tasks and checklists are being completed correctly.
  • Hiring and scheduling staff to provide a quality guest experience while managing labor expense.
  • Ensure that daily cash drawers, safe, and credit cards are balanced.
  • Operate the store to meet or exceed budgeted operating goal.
  • Ensure that all product quality standards are met.
  • Create an environment of quality within your store.
  • Lead a team well and coach the performance of others.

Responsibilities:

The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:

  • Zaxby’s Front of House Development Plan
  • Hands-on stations training
  • Provide friendly, enthusiastic service for all guests
  • Promptly greet guests as they enter and thank them as they leave
  • Maintain awareness of current promotions
  • Explain menu items, answer questions, and suggest additional items
  • Enthusiastically represent the Zaxby’s brand
  • Accurately complete orders and guest transactions
  • Enter guest orders accurately into the point of sale system
  • Accept payments, operate cash registers, and maintain receipts
  • Handle cash payments, count and verify tills, and record totals appropriately
  • Maintain a clean, safe, welcoming environment
  • Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
  • Maintain equipment and inform management of maintenance needs
  • Stock paper goods, condiments, serveware, and beverages
  • Keep work areas clean and organized
  • Accurately complete, package, and present guest orders
  • Other work assigned

Benefits:

  • FREE meal on the days you work
  • Team member recognition program
  • Team member referral bonus
  • Flexible Hours

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.

What Zaxby's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

ZAXBY'S logo

About ZAXBY'S

Sourced by ZipRecruiter

Zaxby's is a rapidly growing, fast casual dining restaurant that has quickly spread throughout the Southeast. Zaxby's was created in 1990 in Statesboro, GA and has grown to over 900 stores. We are one of the fastest growing restaurant chains in the US and a brand leader in our segment.

Industry

Food services and drinking places and religious organizations

Company size

1,001 - 5,000 Employees

Headquarters location

Athens, GA, US

Social media

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