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Assistant Call Jobs in Cross, SC (NOW HIRING)

The Reserve

CNA

Hanahan, SC

Ensure that residents who are unable to call for help are checked frequently. * Check each resident ... Serve food trays. Assist with feeding as indicated (i.e., cutting foods, feeding, assist in dining ...

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Assistant Call information

What is an assistant call?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

What are the key skills and qualifications needed to thrive as an assistant call?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What does an assistant call do?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.

What cities near Cross, SC are hiring for Assistant Call jobs?

Cities near Cross, SC with the most Assistant Call job openings:

Assistant Call jobs near you

2026-2027 Special Education Assistant Mild (BBE)

Berkeley County School District

Goose Creek, SC • On-site

$26K - $41K/mo

Full-time

Posted 28 days ago

Berkeley County School District (South Carolina) rating

8.5

Company rating: 8.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

48th of 631 rated elementary and secondary schools

Job description

Position Type:
Teacher Assistant/Special Education Assistant
Date Posted:
7/20/2026
Location:
Boulder Bluff Elementary
Closing Date:
Until Filled
Employment Days:
190 - Exact daily hours to be determined by the supervisor
Salary Rate:
$26,280 -$41,691
Teacher Assistant Application Requirements
Required documents must be scanned and uploaded in APPLITRACK. Documents will not be accepted otherwise. Your application must be complete for review. Incomplete applications will not be reviewed.
Complete and submit online application along with the required documents listed below:
  • Letter of Interest
  • Resume
  • Copy of official transcripts verifying an Associate's degree or higher from an accredited college or a minimum of 60 credit hours from an accredited college; Original official transcripts must be provided at new hire orientation; OR
  • Copy of qualifying Praxis Paraprofessional test scores of 456 or higher. Applicants that are interested in taking the Paraprofessional Praxis exam can visit http://berkeley.schoolwires.net/Page/14574 for additional information.
  • Negative TB test results under 1 year old. BCSD strongly encourages all applicants to upload their TB test results. If the applicant has not completed the test, he/she will be required to upload a word document acknowledging that the results will be uploaded as soon as the test is completed. Please Note: A delay in submitting TB test results will postpone the onboarding process. (If selected for a position)

Paraprofessional Praxis exams are offered through Berkeley County School District and Dorchester District 2. There is a registration cost of $75 that must be submitted at the time the test is administered. Contact Adult Education at 843-899-8690.
Applicants will be contacted by the school/location they have applied to within 3 weeks if selected for an interview. Please do not call the district regarding an interview status.
Depending on the volume of applications received, all applicants may not be interviewed for this position. Applicants may be considered for multiple vacancies.
For technical assistance due to application errors please click on the below link.
https://www.applitrack.com/bcsdschools/onlineapp/RequestTechHelp.aspx?lang=eng
Attachment(s):
  • Special Education Assistant - Parapro.doc

What Berkeley County School District (South Carolina) employees say

Pay

Hours and flexibility

Workplace

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Berkeley County School District logo

About Berkeley County School District

Sourced by ZipRecruiter

Berkeley County School District, located at Moncks Corner, SC, US, is a vital part of the education industry providing education services primarily for students in Berkeley County. As indicated on their official website, bcsdschools.net, the district is committed to providing a world-class education to every student through a highly engaging, rigorous curriculum and extracurricular activities. The district has a rich history dating back to 1883, underpinning its deep-rooted commitment to education. The mission of Berkeley County School District is to provide a high-performing learning environment that results in success for all students.

Industry

Elementary and secondary schools

Company size

1,001 - 5,000 Employees

Headquarters location

Moncks Corner, SC, US

Year founded

1912

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