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Assistant Call Jobs in Columbia, SC (NOW HIRING)

Millennium Post Acute

Baylor CNA

West Columbia, SC

$24 - $25/hr

Promptly answer resident call light * Assist residents with ADL's * Transport and assist residents throughout the facility * Maintain safety of residents at all times Apply Today! Millennium Post ...

ECPI University

Administrative Assistant

Columbia, SC · On-site

$17 - $22/hr

Then a career as an Administrative Assistant with ECPI University may be for you!! ECPI University ... Polite and professional phone manner with knowledge of phone systems and call handling procedures

ECPI University

Administrative Assistant

Columbia, SC · On-site

$17 - $22/hr

Then a career as an Administrative Assistant with ECPI University may be for you!! ECPI University ... Polite and professional phone manner with knowledge of phone systems and call handling procedures

Franke at Seaside

CNA - Skilled

Chapin, SC · On-site

Respond promptly to call lights and residents' requests. * Assist with meals, encourage proper hydration, and provide exceptional customer service. * Environmental Safety and Maintenance (10%) * ...

Franke at Seaside

CNA - Skilled

Columbia, SC · On-site

Respond promptly to call lights and residents' requests. * Assist with meals, encourage proper hydration, and provide exceptional customer service. * Environmental Safety and Maintenance (10%) * ...

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Showing results 21-40

All JobsCall JobsAssistant Call JobsAssistant Call Jobs in Columbia, SC

Assistant Call information

What is an assistant call?

Assistant Call jobs typically involve supporting a call center or customer service team by handling incoming or outgoing calls, responding to customer inquiries, and ensuring that issues are resolved efficiently. People in these roles may also assist with data entry, scheduling, and providing information about products or services. Assistant Call professionals are expected to communicate clearly, manage multiple tasks at once, and maintain a positive attitude to deliver excellent customer service. These positions are vital in many industries, including retail, healthcare, and finance, where customer interaction is essential.

What does an assistant call do?

As an Assistant Call professional, your daily responsibilities often include supporting call center agents by managing call queues, assisting with customer inquiries, updating records in the system, and escalating complex issues to supervisors when necessary. You may also be tasked with monitoring call quality, preparing reports on call metrics, and helping new team members with onboarding or training. Collaboration with other assistants, agents, and supervisors is common to ensure efficient operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an assistant call?

To thrive as an Assistant Call Center Representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is important, and some employers may require training in specific platforms. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with team members. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting overall call center efficiency.

What is the difference between Assistant Call vs Customer Service Representative?

AspectAssistant CallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; often additional certifications
Work EnvironmentCall centers, office settingsCall centers, retail, corporate offices
Employer & Industry UsageCustomer support, telecommunication companiesRetail, banking, tech companies
Common Search & ComparisonYesYes

Assistant Call roles typically focus on handling inbound or outbound calls with basic customer support, often requiring minimal certifications. Customer Service Representatives may have broader responsibilities, including problem-solving and account management, and sometimes require additional certifications. Both roles are common in call centers and customer support industries, but Assistant Call positions are generally entry-level and more focused on call handling.

What cities near Columbia, SC are hiring for Assistant Call jobs?

Cities near Columbia, SC with the most Assistant Call job openings:

Assistant Call jobs near you

Physical Therapist Assistant

Newberry Physical Therapy | Chapin Rehabilitation Clinic

Chapin, SC • On-site

$24.50 - $32.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago

Job description

Hours:  Monday - Friday.  Office is closed on weekends and observed holidays.


Salary/Benefits:  Competitive salary based on experience.  All employees are eligible to participate in company's SIMPLE IRA plan after 1 year of employment.  Other benefits for full-time employees include PTO, reimbursement assistance for health insurance, and education benefits.  


Requirements:  PTA licensure (or eligible) in the state of South Carolina


Growing outpatient physical therapy clinic in the growing community of Chapin, SC, looking for a Physical Therapist Assistant to provide quality patient care in a fun, relaxed setting.  We work with a wide variety of patients ranging from post-surgical to balance and weakness.  At Chapin Rehabilitation Clinic our therapists work alongside licensed PTA’s in a close-knit team atmosphere.


We seek to build lasting relationships with our patients and clients while providing the excellent care they need and deserve.


New graduates are welcome to apply!


Please do not call the office.  Complete application through link provided.