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Assistant Box Office Manager Jobs in Virginia (NOW HIRING)

AEG

Box Office Manager

Tysons, VA · On-site

Prepares or assist with preparation of a daily report of business transactions. * Supervises and ... Assists with preparation of the final Box Office statement for settlement of each event. * Responds ...

The State Theatre

Box Office Attendant

Falls Church, VA · On-site

$13 - $14/hr

Box office staff are responsible for selling tickets to customers over the phone and in person ... Further responsibilities include: -taking and managing dining reservations -managing band guest ...

The State Theatre

Box Office Attendant

Falls Church, VA · On-site

$13 - $14/hr

Box office staff are responsible for selling tickets to customers over the phone and in person ... Further responsibilities include: -taking and managing dining reservations -managing band guest ...

AEG

Box Office Ticket Seller

Tysons, VA · On-site

Capital One Hall is owned by Capital One and opened in October 2021 and is managed by Legends ... as assigned by the Box Office Manager Qualifications To perform this job successfully, an ...

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Assistant Box Office Manager information

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How much do assistant box office manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for assistant box office manager in Virginia is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $25.00 per hour, depending on experience, location, and employer.

What does an assistant box office manager do?

An Assistant Box Office Manager supports the Box Office Manager in overseeing ticket sales and customer service operations at entertainment venues like theaters, arenas, or concert halls. Their responsibilities include supervising box office staff, handling customer inquiries and complaints, reconciling ticket sales, and assisting with the implementation of ticketing policies and procedures. They may also help with scheduling, training new staff, and ensuring accurate financial reporting. Additionally, the Assistant Box Office Manager often acts as the point of contact when the Box Office Manager is unavailable.

What are the key skills and qualifications needed to thrive as an assistant box office manager, and why are they important?

To thrive as an Assistant Box Office Manager, you need strong organizational skills, experience in customer service, and a background in ticketing operations, often supported by a degree in business, hospitality, or a related field. Familiarity with ticketing systems such as Ticketmaster or Tessitura, as well as proficiency in POS systems and Microsoft Office, is typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure help you stand out in this position. These skills ensure efficient box office operations, positive customer experiences, and smooth event execution.

What are some common challenges faced by an assistant box office manager, and how can they be addressed?

Assistant Box Office Managers often encounter challenges such as managing high-volume ticket sales during peak periods, addressing customer concerns efficiently, and ensuring seamless coordination with event staff. Success in this role requires strong organizational skills, the ability to stay calm under pressure, and effective communication with both customers and team members. Building a reliable team, utilizing ticketing software proficiently, and maintaining clear protocols for problem resolution are key strategies for overcoming these challenges.

How much does an assistant box office manager make?

An assistant box office manager typically earns between $30,000 and $50,000 annually, depending on experience, location, and the size of the venue. They often work in entertainment or sports venues, handling ticket sales, customer service, and administrative tasks, sometimes requiring familiarity with ticketing software.

How to become an assistant box office manager in theatre?

To become an assistant box office manager in theatre, candidates typically need experience in customer service, ticketing systems, and box office operations. A high school diploma or equivalent is usually required, and familiarity with ticketing software like Tessitura or Vendini is beneficial. Developing strong organizational and communication skills is essential for success in this role.

What cities in Virginia are hiring for Assistant Box Office Manager jobs?

Cities in Virginia with the most Assistant Box Office Manager job openings:

Infographic showing various Assistant Box Office Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $45,502 per year, or $21.9 per hour.

Box Office Manager

AEG

Tysons, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 hours ago

Key responsibilities

  • Build shows and secondary add-on events using Ticketmaster platform for high volume venue.

  • Supervise and schedule ticket sellers, process group sales and complimentary ticket requests, and assist with event coordination.

  • Maintain accurate ticket inventory, reconcile sales and cash, and respond to customer service requests.

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Essential Duties and Responsibilities
  • Independently build shows and secondary add-on events utilizing Ticketmaster platform for high volume venue.
  • Forecasting show labor and communicating with other departments accordingly.
  • Update weekly calendar and trackers within Excel following weekly deadlines.
  • Prepares or assist with preparation of a daily report of business transactions.
  • Supervises and schedules ticket sellers and completes weekly payroll.
  • Processes group sales orders and complimentary ticket requests.
  • Assists in coordinating all event information between the promoter, facility personnel and the ticket company in a timely manner.
  • Maintains communication with ticket company representatives for updates and/or revisions in computer operations.
  • Assists or prepares cash bank and daily accurate inventory of all tickets distributed and available for sale.
  • Assists with preparation of the final Box Office statement for settlement of each event.
  • Responds to customer complaints and service requests to maintain a positive rapport with the ticket buying public.
  • Maintains files on each event that consist of seats on-hold for the building and promoter, complimentary ticket vouchers, event audits and ticket inventory schedules.
  • Maintains and reconciles accurate count of tickets sold, money received from ticket sellers and change banks.
  • Opens and or closes ticket window as required.
  • Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
  • Called upon to manage night of show seat relocations, coordinating with operations and house managers.
  • Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures.
  • Demonstrates excellent customer service skills; responds promptly to customer needs; responds to requests for service and assistance; able to work independently and handle most box office questions without assistance.
  • Efficiently and courteously answers questions concerning prices, seating and events. Gives information concerning coming attractions.

Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
  • High school diploma or general education degree (GED)
  • 1 to 2 years related experience required
  • Or equivalent combination of education and experience
  • Ticketmaster platform experience required, with Archtics preferred
  • Experience in accounting and customer service essential
  • Box office experience in a similar environment strongly preferred
  • Supervisory experience desired

Skills and Abilities
  • Excellent communication, problem solving and organizational skills required
  • Demonstrated knowledge of accounting and financial procedures, including record keeping and reconciliation
  • Knowledge of supervisory principles and practices
  • Ability to coordinate and schedule staff
  • Excellent good customer service and public relations skills
  • Demonstrated knowledge of ticket selling/box office operations
  • Ability to count money, make change accurately
  • Experience with spreadsheets and computerized ticket systems desirable.

COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: on-site
Nights, weekends and holidays
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Free employee parking and tickets to shows.
No relocation expenses.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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