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Assistant Booking Agent Jobs in Utah (NOW HIRING)

Guest Services Agent

UT · On-site

$20/hr

Warmly greet, thank, and assist every guest in accordance with Sundance Mountain Resort Guest ... Reservations, Bookings & Activity Coordination * Make reservations and bookings for guests across ...

Warmly greet, thank, and assist every guest in accordance with Sundance Mountain Resort Guest ... Reservations, Bookings & Activity Coordination * Make reservations and bookings for guests across ...

Sales Reservations Agent

Park City, UT · On-site

$15.75 - $20.50/hr

... about booking. This role requires the Agent to take guest reservations in a professional and ... Controlling and blocking rooms and/or communicating with Assistant Reservations Manager for pre ...

Front Desk Agent

Kanab, UT · On-site

$18/hr

The Front desk agent will perform concierge-related duties at a high professional level and will ... Assist customers with planning and booking reservations for Best Friends Lodging. Options ...

Manage appointment bookings, confirmations, and cancellations efficiently via phone, in person ... Monitor daily appointment schedules and assist with maximizing provider utilization and treatment ...

Manage appointment bookings, confirmations, and cancellations efficiently via phone, in person ... Monitor daily appointment schedules and assist with maximizing provider utilization and treatment ...

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Assistant Booking Agent information

See Utah salary details

$26.4K

$43.6K

$90.6K

How much do assistant booking agent jobs pay per year?

As of Sep 6, 2026, the average yearly pay for assistant booking agent in Utah is $43,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $46,400.00 per year, depending on experience, location, and employer.

What is an assistant booking agent?

Assistant Booking Agents are professionals who support booking agents in organizing and managing appointments, events, or performances for clients such as artists, speakers, or entertainers. Their responsibilities often include communicating with venues, handling contracts, scheduling, and managing logistical details to ensure events run smoothly. They act as a liaison between clients and venues, helping to coordinate all aspects of bookings while maintaining detailed records and providing administrative support.

What are the key skills and qualifications needed to thrive as an assistant booking agent?

To thrive as an Assistant Booking Agent, you need strong organizational skills, attention to detail, and a background in business administration or the entertainment industry. Familiarity with booking management software, CRM systems, and proficiency in scheduling tools are typically required. Excellent communication, negotiation abilities, and problem-solving skills help build strong relationships with clients and stakeholders. These competencies ensure efficient coordination of bookings, client satisfaction, and smooth operations in a fast-paced environment.

What are some common challenges faced by assistant booking agents and how can they be managed?

Assistant Booking Agents often juggle multiple responsibilities, such as coordinating schedules, managing client communications, and handling last-minute changes. One common challenge is balancing the needs of artists, venues, and management while meeting tight deadlines. Strong organizational skills, attention to detail, and effective communication are essential for navigating these challenges. Proactively anticipating potential issues and maintaining clear, professional relationships with all parties can greatly improve workflow and reduce stress in this fast-paced environment.

What is the difference between Assistant Booking Agent vs Booking Agent?

AspectAssistant Booking AgentBooking Agent
CredentialsHigh school diploma, some industry knowledgeSimilar, often with more experience or certifications
Work EnvironmentSupportive role, assisting senior agentsClient-facing, negotiating deals
Industry UsageEntry-level or support position in entertainment and sportsLead role responsible for securing bookings
Search & Comparison IntentPeople looking for entry-level or support rolesPeople seeking lead booking responsibilities

The main difference between an Assistant Booking Agent and a Booking Agent lies in their responsibilities and experience level. An Assistant Booking Agent supports the booking process, often working under a senior agent, while a Booking Agent handles client negotiations and secures bookings independently. Both roles require industry knowledge, but the Booking Agent typically has more experience and autonomy.

What are the most commonly searched types of Booking Agent jobs in Utah?

The most popular types of Booking Agent jobs in Utah are:

What are popular job titles related to Assistant Booking Agent jobs in Utah?

For Assistant Booking Agent jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Assistant Booking Agent jobs?

Cities in Utah with the most Assistant Booking Agent job openings:

Infographic showing various Assistant Booking Agent job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,634 per year, or $21 per hour.

$20/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Sundance Mountain Resort rating

4.6

Company rating: 4.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Job Title: GUEST SERVICES AGENT
Department: Activity Center
Reports To: Guest Experiences Manager
Rate of Pay: $20.00/hour
Job Type: Full-Time & Part-Time, Seasonal, 3-4 shifts/week
FLSA Status: Non-Exempt / Hourly
Position Summary
The Guest Services Agent serves as a trusted, knowledgeable, and welcoming resource for both lodging guests and day guests of Sundance Mountain Resort. This role provides a professional first point of contact for guests walking into the Activity Center or visiting the Concierge Desk, offering personalized assistance with resort activities, dining, spa services, transportation, programming, ticketing, and other recommendations.
This position is responsible for helping guests plan and enhance their Sundance experience from pre-arrival through departure. By maintaining extensive knowledge of resort amenities, activities, programming, environmental initiatives, and local attractions, the Guest Services Agent creates seamless, memorable, and personalized guest experiences that reflect the Sundance standard of hospitality.
Essential Duties and Responsibilities
Guest Service & Hospitality
  • Warmly greet, thank, and assist every guest in accordance with Sundance Mountain Resort Guest Standards.
  • Serve as a key point of contact for lodging guests & day guests, effectively and efficiently managing requests, inquiries, and complaints.
  • Demonstrate a friendly, outgoing, and professional demeanor with a passion for creating meaningful guest experiences.
  • Ensure the highest level of hospitality and service is consistently provided to all guests.
  • Anticipate guest needs and offer creative solutions and recommendations within Sundance parameters.
  • Handle high-pressure situations with professionalism and demonstrate the ability to diffuse challenging interactions.
  • Exhibit strong interpersonal and communication skills in person, over the phone, by email, and via radio.

Resort Knowledge & Guest Experience Planning
  • Proactively obtain, maintain, and share comprehensive knowledge of all resort & lodging amenities, activities, dining, spa, programming, services, facilities, seasonal offerings and special events.
  • Advise guests on area activities and attractions, including Park City and Salt Lake City.
  • Create customized itineraries and personalized guest experiences for lodging guests.
  • Facilitate pre-arrival calls and emails, guiding lodging guests in planning their Sundance experience before arrival.
  • Organize and send confirmation emails related to guest reservations and itineraries.
  • Coordinate ordering and delivery of guest amenities to rooms.
  • Handwrite welcome cards for guest amenities.

Reservations, Bookings & Activity Coordination
  • Make reservations and bookings for guests across Sundance Resort outlets, including but not limited to:
    • Food & Beverage
    • Spa
    • Programming and Box Office
    • ZipTour
    • Stables
    • Art Studio
    • Fly-Fishing
    • Hiking
    • Mountain Biking
    • Nordic Center
    • Snowsports
    • Rentals
    • Season Passes, Lift Tickets, S-Cards and other ski passes

  • Serve as the primary location for ZipTour check-ins.
  • Arrange guest transportation, including coordinating shuttle arrivals and departures with transportation providers.

Systems, Transactions & Administrative Duties
  • Create and maintain guest profiles in the operating system.
  • Accurately bill guests for transportation, grocery pick-up, amenities, and other applicable services.
  • Demonstrate a basic understanding of point-of-sale operations and cash handling to perform transactions accurately.
  • Carry out opening and closing duties, including accountability for the Activity Center cash register, accounting, and statistics.
  • Maintain accurate guest records, reservation details, billing information, and confirmations.
  • Coordinate the creation and distribution of resort documents, including the Sundance Daily, Resort Information Guide, and Resort Phone Directory.
  • Willingness to learn and use software and systems related to Activity Center and Concierge operations.

Communication & Cross Department Collaboration
  • Answer incoming phone calls professionally, promptly, and with extensive resort knowledge.
  • Operate a two-way radio using clear instructions and appropriate language.
  • Act as communications dispatch in the event of an emergency, lift closure, or other operational need.
  • Work collaboratively with other departments to ensure a seamless guest experience.
  • Assist Front Desk with arriving and departing guests as needed.

Standards, Organization & Professionalism
  • Maintain a clean, organized, and welcoming Activity Center and Concierge area for effective operations.
  • Adapt to an ever-changing and progressive workplace with fluctuating business levels.
  • Effectively manage multiple tasks and competing deadlines.
  • Consistently and accurately perform job duties in compliance with Sundance policies, procedures, and service standards.
  • Commit to and uphold Resort and Department Service Standards.
  • Exhibit meticulous attention to detail, follow-through, and exceptional resort knowledge.

Qualifications
  • High school diploma or GED required; one-year certificate from a college or technical school preferred.
  • 1-3 years of related experience and/or training preferred.
  • Must be proficient with point-of-sale software, computer databases, spreadsheets, timekeeping systems, internet navigation, email, and Microsoft Office.
  • Ability to use two-way radios to communicate clearly and professionally with staff.

Benefits
  • Benefits package may include subsidized medical, dental, vision, 401(k), and paid time off policy for eligible employees.
  • Employee discounts on dining and resort amenities.
  • Active Season Pass.
  • Training and development opportunities to enhance skills and career growth.
  • Supportive team environment focused on collaboration and personal development.

What Sundance Mountain Resort employees say

Hours and flexibility

Workplace

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