Assistant Blood Connection Jobs (NOW HIRING)

Essential Functions:

• Coordinate specimen processing activities by receiving, labeling, assessing, centrifuging, aliquoting, storing, and retrieving specimens to supportaccurateandtimelylaboratory testing
• Enter patient demographics, insurance information, and test orders into laboratory systems with accuracy to support efficient registration, tracking, andresultsworkflow
• Prepare, track, package, and ship specimens to internal laboratory sites and external reference laboratories, resolving routine specimen issues according to established guidelines
• Maintain laboratory supplies and inventory, supportreagentand consumable ordering, andassistwith supply evaluations to promote operational readiness and continuity of care
• Monitor and document environmental, refrigerator, and freezer temperatures to help protect specimen integrity andmaintainlaboratory quality standards
• Transport specimens, requisitions, and reports within the hospital and between laboratory departments
• Support analyzer setup by loading carriers, cassettes, and specimen racks

Scope and Impact:

• Contribute directly to turnaround time, specimen integrity, laboratory quality, and patient experience by ensuring work is completed accurately, safely, and on schedule
• Exercise judgment within defined procedures byidentifyingspecimen quality concerns,validatingcollection details, and escalating issues that could affect testing or patient safety
• Work under supervision while managing assigned laboratory support, clerical, and patient-facing responsibilities across inpatient, outpatient, and reference testing workflows
• Build strong connections with patients, caregivers, and laboratory colleagues to support a coordinated care experience and dependable service across the organization

Compliance and Professional:

• Follow laboratory, departmental, infection control, NYSDOH, CDC, and blood and body fluids requirements during specimen collection, processing, handling, transport, and shipping
• Protect patient privacy and handle clinical informationin accordance withHIPAA access expectations and organizational confidentiality standards
• Complete required training, education, and competency validations within established timelines tomaintainreadiness for assigned laboratory support duties
• Use required personal protective equipment and safe work practices when handling blood, body fluids, hazardous materials, and potentially infectious specimens
• Maintainaccuratedocumentation and promptly report quality, safety, equipment, or specimen concerns throughappropriate escalationchannels
• Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations
• As applicable to your role, supportcybersecurityand data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments,monitoringthird-party compliance, and promptly reporting identified supply chain or cybersecurity risks

Additional Expectations:

• Communicate clearly and professionally with patients, providers, and colleagues to support service excellence and a positive care experience
• Support a clean, organized, and well-stocked work environment that promotes safety, readiness, and efficient laboratory operations
• Participate in departmental improvement efforts and adapt to changing workflows, priorities, and operational needs in a fast-paced healthcare setting
• Participate in and apply principles learned in Customer Service Training
• Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions
• Execute responsibilitiesin accordance withorganizational policies, procedures, and applicable regulations
• Performadditionalresponsibilities asrequiredto meet department and organizational needs

Required:

• High School Diploma or equivalent

Preferred:

• Up to 1 year of direct experience performing the exact orvery similarduties required by the job within the same role or function
• Up to 1 year of customer/patient-facing experience directly interacting and communicating with the public
• Up to 1 year of technical/systems experience using specialized tools, software, or equipmentrequiredfor the role