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Assistant Bank Manager Jobs in Silver Spring, MD

The Assistant Banking Center Manager role is a multipurpose role that includes service, operations ... Adhere to, mentor, and monitor team members in bank security, compliance procedures and internal ...

The Assistant Banking Center Manager role is a multipurpose role that includes service, operations ... Adhere to, mentor, and monitor team members in bank security, compliance procedures and internal ...

... assist in securing existing business relationships. * Provides the highest levels of service to ... Introduces senior bank management to all relationships. Actively uses and updates the CRM system ...

... assist in securing existing business relationships. * Provides the highest levels of service to ... Introduces senior bank management to all relationships. Actively uses and updates the CRM system ...

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Assistant Bank Manager information

See Silver Spring, MD salary details

$9

$19

$28

How much do assistant bank manager jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for assistant bank manager in Silver Spring, MD is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.36 per hour, depending on experience, location, and employer.

What is an assistant bank manager?

Assistant Bank Managers support the branch manager in overseeing daily operations of a bank branch. Their responsibilities typically include supervising staff, ensuring excellent customer service, managing schedules, handling customer inquiries or complaints, and assisting with sales targets and regulatory compliance. They also help train new employees and may step in as acting manager when needed. This role requires strong leadership, problem-solving skills, and knowledge of banking products and procedures.

What are the key skills and qualifications needed to thrive as an assistant bank manager?

To thrive as an Assistant Bank Manager, you need expertise in banking operations, financial services, and customer relationship management, typically supported by a bachelor’s degree in finance or business. Familiarity with banking software, compliance systems, and sometimes certifications like Certified Financial Services Counselor (CFSC) are commonly required. Strong leadership, problem-solving, and interpersonal communication skills help you motivate teams and address client needs effectively. These skills are essential for ensuring branch efficiency, regulatory compliance, and delivering exceptional customer service.

What are some common challenges faced by assistant bank managers, and how are they typically addressed?

Assistant Bank Managers often face challenges such as balancing customer service expectations with regulatory compliance and managing a diverse team. They are responsible for resolving complex customer issues, meeting sales goals, and ensuring operational efficiency. Successful Assistant Bank Managers address these challenges by staying updated on banking regulations, fostering open communication within their teams, and leveraging strong problem-solving skills. Many banks provide ongoing training and mentorship to help Assistant Bank Managers navigate these responsibilities effectively.

What is the difference between Assistant Bank Manager vs Branch Supervisor?

AspectAssistant Bank ManagerBranch Supervisor
ResponsibilitiesSupports branch operations, customer service, and staff managementOversees daily branch activities, staff supervision, and customer interactions
Required CredentialsTypically a bachelor's degree in finance or related field; banking certificationsSimilar educational background; banking certifications may be preferred
Work EnvironmentBank branches, collaborative team settingsBank branches, operational focus on daily activities
Usage in IndustryCommonly used for supporting managerial rolesOften used for supervisory roles overseeing branch operations

The main difference between an Assistant Bank Manager and a Branch Supervisor lies in their scope of responsibilities. The Assistant Bank Manager typically supports the branch manager and handles broader operational tasks, while the Branch Supervisor focuses more on daily supervision and staff oversight. Both roles require similar credentials and work in the same environment, but their focus areas differ slightly.

What are popular job titles related to Assistant Bank Manager jobs in Silver Spring, MD?

For Assistant Bank Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Assistant Bank Manager jobs in Silver Spring, MD look for?

The top searched job categories for Assistant Bank Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Assistant Bank Manager jobs?

Cities near Silver Spring, MD with the most Assistant Bank Manager job openings:

Infographic showing various Assistant Bank Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $40,739 per year, or $19.6 per hour.

Community Bank Manager

Burke & Herbert Bank & Trust

Alexandria, VA • On-site

Full-time

Re-posted 20 days ago


Burke & Herbert Bank rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

148th of 172 rated banks


Job description

JOB DESCRIPTION

Summary/Objective

Leads a branch team in delivering the Bank’s brand promise and in meeting the Bank’s business objectives. Serves as a leader, coach, and role model for team members in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences. Achieves assigned sales goals. Ensures efficient and effective branch operations. 
 

Essential Functions

  • Coaches, manages, and trains team members to deliver high-quality sales and service experiences consistently in the Bank’s branches.
  • Consistently employs the 7 sales management practices: new customer onboarding, lobby management, huddles, white boards, coaching, and sales team meetings.
  • Motivates team members to achieve assigned sales goals.
  • Serves as a role model for team members and colleagues in the delivery of the Bank’s brand promise. 
  • Develops and maintains strong knowledge across the full range of products and services that the Bank has to offer. 
  • Leads branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks.
  • Develops business outside of the branch to identify opportunities for new business banking relationships. Manages relationships with business banking customers in partnership with Relationship Managers and Treasury Management team.
  • Identifies opportunities for consumer mortgage relationships and presents quality leads to Mortgage Loan Officers.
  • Identifies opportunities for wealth management relationships and present quality leads to Wealth Advisors.
  • Represents the Bank within the community. Identifies and participates in community and business events for the purpose of increasing awareness of and interest in Burke & Herbert Bank. Participates in Bank sponsored activities and events, including evening management meetings and weekend functions.
  • Develops solid understanding of the assigned branch market. Identifies opportunities for new business. Monitors and communicates local competitive activities. 
  • Solves complex customer servicing issues and handles difficult customers effectively.
  • Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.
  • Mentors and develops team of branch representatives with varying skill sets and experience (tellers, sales and service representatives, customer service representatives, assistant managers) to achieve sales, service, and operational excellence. Ensures effective team member communications. Identifies and supports training and development opportunities. Provides ongoing coaching. Prepares performance evaluations. Recommends team member promotions and takes disciplinary action or terminates as appropriate. 
  • Prepares information/reports on branch performance/market trends as requested by senior management.
  • Attends educational functions, classes, and training and development sessions as assigned by Senior Management.
  • The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities.


Skills/Abilities

  • Strong coaching, motivational, and training skills focusing on sales, service and operations.
  • Excellent oral and written communication skills.
  • Strong organizational skills. 
  • Proven sales experience to include developing strong business relationships and meeting/exceeding sales goals.
  • Strong analytical and decision-making skills.
  • Ability to resolve problems effectively and efficiently.
  • Strong ability to handle difficult customers.
  • Strong knowledge of bank products and services and branch operations.

What Burke & Herbert Bank employees say

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