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Assistant Att Call Center Jobs in Indiana (NOW HIRING)

Hickory Treatment Center

Call Center

Indianapolis, IN · On-site

$19/hr

Call Center Representative - Hickory Recovery Network Department: Admissions Direct Report To ... May assist in monitoring and distribution of incoming referrals. * May assist in development ...

New

Hickory Recovery

Call Center

Indianapolis, IN · On-site

$19/hr

Call Center Representative - Hickory Recovery Network Department : Admissions Direct Report To ... May assist in monitoring and distribution of incoming referrals. * May assist in development ...

AYS

Call center representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service ... assist customers - Meeting or exceeding individual and team performance goals and metrics ...

COLLINS MOBILE

Call Center Representative

Marion, IN · Remote

$15 - $17/mo

Job Summary Our Call Center Representative is a customer service and inbound sales focused role ... You will work with customers to complete sales, assist with questions, and work with your team to ...

COLLINS MOBILE

Call Center Representative

Marion, IN · On-site

$15 - $17/hr

Job Summary Our Call Center Representative is a customer service and inbound sales focused role ... You will work with customers to complete sales, assist with questions, and work with your team to ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Overview: The Call Center Representative is responsible for handling inbound and outbound ... Coordinate with internal teams, including local offices and field representatives * Assist with ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Overview: The Call Center Representative is responsible for handling inbound and outbound ... Coordinate with internal teams, including local offices and field representatives * Assist with ...

nLeague

Tax Call Center Specialist

Indianapolis, IN · On-site

$16 - $20/hr

Call Center Rep. Location: DOR 100 N. Senate Ave., 2nd floor (West elevators) Indianapolis, IN ... * Assist with evidence collection process in Investigations cases, including preparation of ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

Call Center Agent Date Posted: Jul 28, 2026 Requisition ID: 469859 Location: Madison, IN, US, 47250 ... Answer phones and assist customers in making, altering, or canceling reservations. * Respond to ...

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All JobsAtt Call Center JobsAssistant Att Call Center JobsAssistant Att Call Center Jobs in Indiana

Assistant Att Call Center information

What is the difference between Assistant Att Call Center vs Customer Service Representative?

AspectAssistant Att Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, inbound/outbound callsCustomer support, call or face-to-face interactions
Employer & IndustryTelecommunications, retail, financeRetail, banking, tech companies
Common Search/ComparisonYesYes

The Assistant Att Call Center and Customer Service Representative roles both involve assisting customers via calls, often requiring similar skills and credentials. The main difference lies in the job titles' typical usage; 'Assistant Att Call Center' may imply a support or entry-level position within a call center environment, while 'Customer Service Representative' is a broader term used across various industries. Both roles focus on customer interaction, problem-solving, and communication, making them comparable in many aspects.

What are the most commonly searched types of Att Call Center jobs in Indiana? The most popular types of Att Call Center jobs in Indiana are:
What cities in Indiana are hiring for Assistant Att Call Center jobs? Cities in Indiana with the most Assistant Att Call Center job openings:
Assistant Att Call Center jobs near you

Call Center

Hickory Treatment Center

Indianapolis, IN • On-site

$19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Call Center Representative - Hickory Recovery Network
Department: Admissions
Direct Report To: Director of Admissions
Job Type: Full-Time, 2nd Shift (3 -11pm), One weekend shift required
About the Role:

  • The Call Center Representative is an integral member of the Admissions team, functioning as the primary point of contact for prospective clients and referral partners. Under the immediate supervision of the Director of Admissions, the Call Center Representative will work to ensure the appropriate and timely conversion of direct inbound calls, emails, and other electronic referrals from outside providers. You'll work closely with other departments including Marketing, Medical & Clinical, and Utilization Review. Extensive contact via phone and email are daily expectations in a fast-paced environment assisting those seeking addictions treatment in a residential setting.
  • Casual work attire and shift differentials are available for some positions.
Why Hickory Recovery?
Hickory Recovery is setting the benchmark in mental health care, especially for those facing acute challenges or dealing with co-occurring disorders. Our focus is on
  • Delivering personalized, top tier care that fosters healing and improves wellbeing
  • Ensuring every individual has access to the best possible support and treatment
Our Mission is to provide high quality, acute care to adults struggling with mental health issues or mental health co-occurring disorders. It's Hickory's primary goal to offer expert treatment for all we serve.
What We Offer:
  • 401k
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • PTO
  • Vision insurance
  • Career development
  • Mental health days
  • Holiday pay

Job Qualifications:
  • High School diploma or equivalency required.
  • An ability to learn quickly, multi-task, and utilize effective communication skills.
  • Positive demeanor and clear understanding of professional boundaries with clients.
  • Ability to follow directives explicitly. Intrinsic motivation, client-driven service disposition, excellent time management skills, team approach, and basic computer skills.
  • Dependability and punctuality are essential to this role.
Key Responsibilities:
  • Maintain adherence to HIPAA compliance in ALL communication regarding clients in treatment.
  • Consistent, daily, engagement with clients via telephone, providing service through timely and accurate application of admissions procedures.
  • Ability to learn and grow in understanding of alcohol/substance use disorders and treatment options.
  • Minimum 1 year of employment as Call Center Representative I
  • Not currently on any type of performance monitoring
  • Maintains strict confidentiality of client information and records without exception.
  • Clarity surrounding cultural sensitivity and professional boundaries.
  • Attends all staff meetings and trainings as directed by supervisor.
  • Review of incoming documentation to determine appropriate Level of Care
  • Assist with training and development of new staff, and ongoing review of their work during probationary period as directed by Manager.
  • Quality Review and coaching of Call Center Rep I performance
  • May assist in monitoring and distribution of incoming referrals.
  • May assist in development, testing, and implementation of new processes and procedures as directed by Manager.
  • Assist with arranging transportation of clients through use of State-funded services and company driver.
  • Additional duties as assigned by Director of Admissions.

Compensation: Starting at $19.00 hourly
For more information: www.hickorytreatmentcenters.com

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