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Assistant Airline Courier Jobs (NOW HIRING)

Metropolis

Customer Success Manager

$75K - $85K/yr

... assigned airline clients and vendor couriers within the Bags, Inc. logistics line of business ... AEDTs are used to assist in assessing a candidate's application relative to the required job ...

Metropolis

Account Manager

$75K - $85K/yr

... assigned airline clients and vendor couriers within the Bags, Inc. logistics line of business ... AEDTs are used to assist in assessing a candidate's application relative to the required job ...

Crow Holdings

Administrative Assistant

Dallas, TX

$17.75 - $24/hr

Retain lists with key business contacts; handle all inbound mail, courier and overnight shipping ... Experience making domestic and international travel arrangements to coordinate airlines, hotels and ...

Crow Holdings

Administrative Assistant

Dallas, TX

$17.75 - $24/hr

Retain lists with key business contacts; handle all inbound mail, courier and overnight shipping ... Experience making domestic and international travel arrangements to coordinate airlines, hotels and ...

Crow Holdings

Administrative Assistant

Dallas, TX · On-site

$17.75 - $24/hr

Retain lists with key business contacts; handle all inbound mail, courier and overnight shipping ... Experience making domestic and international travel arrangements to coordinate airlines, hotels and ...

Atlas Air

Operations Controller

Erlanger, KY · On-site

$54K - $73K/yr

At Atlas Air Worldwide, we're not just an airline, we're a global engine powering cargo, passenger ... Process customer's operational requests (i.e. schedule changes, courier listing requests, etc.

BANDANA

Front Desk Concierge

Manhattan, NY · On-site

$21/hr

... theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other ... couriers, mail services, rental of small business machines, international calls, etc. · Respond ...

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Air Support Representative

Crossroads Courier

Saint Louis, MO • On-site

$22 - $25/hr

Other

Medical, Dental, Vision, PTO

Posted 15 days ago

Job description


Air Support Representative
Location: St. Louis, MO (Onsite)
Schedule: Thursday & Friday 11:00 AM to 8:00 PM, Saturday & Sunday 8:00 AM to 4:00 PM, Monday 11:00 AM to 8:00 PM, Tuesday & Wednesday Off
Pay: $22.00-$25.00 per hour, based on experience
We are seeking a reliable and customer-focused Air Support Representative to help ensure smooth, efficient air freight and logistics operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values delivering exceptional service to customers and operational partners.
As a key member of the operations team, you will coordinate shipments from pickup through final delivery, communicate critical updates, and support day-to-day logistics scheduling and reporting.
Key Responsibilities
  • Deliver exceptional customer service via phone and email to internal and external customers
  • Coordinate, book, and monitor air freight shipments from initiation through delivery
  • Enter and organize daily flight schedules and operational assignments
  • Assign routes and scheduled jobs to drivers to maximize efficiency and on-time performance
  • Process customer orders accurately and efficiently
  • Communicate shipment updates, delays, alerts, and status changes proactively
  • Escalate operational issues and service concerns to leadership as needed
  • Prepare and maintain weekly operational reports using Microsoft Excel
  • Troubleshoot airline and shipment issues, making real-time adjustments when necessary
  • Support additional operational duties as assigned
  • Assist with deliveries when operational needs require
Qualifications
  • Required
    • High school diploma or GED
    • Minimum of 2 years of customer service experience in a fast-paced or time-sensitive environment
    • Valid driver's license with a clean driving record
    • Strong organizational and multitasking skills
    • Excellent verbal and written communication skills
    • Ability to remain professional and courteous with customers, vendors, and team members
    • Proficiency with Microsoft Office Suite, including Excel, Outlook, Teams, and SharePoint
    • Ability to adapt quickly and learn new systems/software
    • Willingness to work overtime as needed
  • Preferred
    • Bachelor's degree
    • Experience in logistics, courier, transportation, delivery, or air freight operations
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off (vacation and sick time)
  • Tuition reimbursement

Why Join Us?
This is an opportunity to become part of a team that keeps critical shipments moving efficiently while providing exceptional customer support. If you are detail-oriented, dependable, and enjoy working in a high-energy logistics environment, we encourage you to apply today.
Crossroads Courier is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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