Assistand Designer Jobs (NOW HIRING)

MORTGAGE /CUSTOMER RELATIONS

• Track all outstanding items with mortgage application or file and follow up with borrowers to ensuretimelyreceipt of necessary documentation

• Maintain effective communication with applicants, third parties and internal staff on loan status, follow up and/or documentation requests, loancompletionand funding of loans

• Assistin the facilitation of closing loans with mortgage closers

• Work with mortgage loan processors on loan applicationsin accordance withpolicies and procedures

• Monitor workflow to assuretimelyprocessing of loans

• Actively cross-sell Credit Union products and services

ADMINISTRATIVE

• Upload loan files into loan origination system

• Assistmortgage loan officer and processors with other related or administrative tasks

• Compile and complete reports as assigned

OTHER

Assistand support management by performing other duties as assigned

What You'll Need:

• High School Diploma (or equivalent);Bachelor'sdegree preferred.

• Bilingual fluency required (English/Spanish).

• 2 to 3 years combination of experience and education in customer service; prefer 1 to 2 years in loan processing or loan operations in a financial institution or credit union.

• Working knowledge of mortgage loans and Federal regulations preferred.

• Strong commitment to our mission - creating economic opportunity for traditionally underserved communities.

• Preference for working in organizations that place priority on teamwork and collaboration

• Ability and willingness towork beyond normal work hours,as needed.

• Strong written and verbal communication skills.

• Excellent interpersonal skills and initiative.

• Knowledge and understanding of related legal and regulatory standards andrequiredloan documentation.

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and otherofficesprocedures and terminology.

• Mathematical skillsincludingcalculating figures and amounts such as discounts, interest, commissions, proportions, percentages, areas, circumference and volume, and ability to apply concepts of basic algebra and geometry.

• Ability to effectively plan and prioritize work.

• Ability to form andmaintainstrong relationships with internal and external customers.

• Proficiencywith Microsoft Word, Excel.

• Ability todemonstrateSelf-Help'sCore Values: