Wilmington, DE · On-site
$16.50 - $21.75/hr
Position Summary As a Customer Assistance Specialist, you will provides high quality customer ... management. May require periods of intense concentration • Performs a wide range of variable ...
Wilmington, DE · On-site
$16.50 - $21.75/hr
Position Summary As a Customer Assistance Specialist, you will provides high quality customer ... management. May require periods of intense concentration • Performs a wide range of variable ...
New Castle, DE · On-site
Software Guidance & Assistance, Inc., (SGA), is searching for an AML/SAR Writing Analyst for a ... The Senior Compliance Analyst is responsible for managing a caseload of investigations, perform ...
New Castle, DE · On-site
Software Guidance & Assistance, Inc., (SGA), is searching for an AML/SAR Writing Analyst for a ... The Senior Compliance Analyst is responsible for managing a caseload of investigations, perform ...
Dover, DE · On-site
$25/hr
The Community Assistance Provider will identify and attend recurring community meetings ... manages spreadsheets, and maintains information in databases. • Assist in the development and ...
New
Dover, DE · On-site
$25/hr
The Community Assistance Provider will identify and attend recurring community meetings ... manages spreadsheets, and maintains information in databases. • Assist in the development and ...
New
Dover, DE · On-site
$25/hr
... manages spreadsheets, and maintains information in databases. \r\n\tAssist in the development and ... Assistance Provider \r\n\r\n\r\nPlease attach a resume with your online application or use the ...
New
Dover, DE · On-site
$25/hr
... manages spreadsheets, and maintains information in databases. \r\n\tAssist in the development and ... Assistance Provider \r\n\r\n\r\nPlease attach a resume with your online application or use the ...
New
Job Duties: - Provide general assistance to the team in day-to-day operations - Assist with ... assigned by the management to contribute to the smooth functioning of the organization.
Job Duties: - Provide general assistance to the team in day-to-day operations - Assist with ... assigned by the management to contribute to the smooth functioning of the organization.
Job Duties: - Provide general assistance to the team in day-to-day operations - Assist with ... assigned by the management to contribute to the smooth functioning of the organization.
Job Duties: - Provide general assistance to the team in day-to-day operations - Assist with ... assigned by the management to contribute to the smooth functioning of the organization.
Job Duties: - Provide general assistance to the team in day-to-day operations - Assist with ... assigned by the management to contribute to the smooth functioning of the organization.
Job Duties: - Provide general assistance to the team in day-to-day operations - Assist with ... assigned by the management to contribute to the smooth functioning of the organization.
New Castle, DE · On-site
... Relocation Assistance Provided 👉Valid Drivers License Required COMPETENCIES REQUIRED ... Manage and train the maintenance staff including setting expectations and driving performance.
New Castle, DE · On-site
... Relocation Assistance Provided 👉Valid Drivers License Required COMPETENCIES REQUIRED ... Manage and train the maintenance staff including setting expectations and driving performance.
Dover, DE · Hybrid
$58K - $63K/yr
The Program Manager will oversee our FMS program which provides Financial Management Services (FMS ... Tuition assistance: Available to all employees with at least one year of service, for those ...
Quick apply
Dover, DE · Hybrid
$58K - $63K/yr
The Program Manager will oversee our FMS program which provides Financial Management Services (FMS ... Tuition assistance: Available to all employees with at least one year of service, for those ...
Wilmington, DE · On-site
... vendor assistance. * Manages the specialty operationally and fiscally to include, but not limited to, new product submissions and annual Capital Budget requests with consideration for financial ...
Wilmington, DE · On-site
... vendor assistance. * Manages the specialty operationally and fiscally to include, but not limited to, new product submissions and annual Capital Budget requests with consideration for financial ...
Middletown, DE · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and ... Adoption Assistance * Short-Term and Long-Term Disability * Life, Accident and Critical Illness ...
Middletown, DE · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and ... Adoption Assistance * Short-Term and Long-Term Disability * Life, Accident and Critical Illness ...
Seaford, DE · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and ... Adoption Assistance * Short-Term and Long-Term Disability * Life, Accident and Critical Illness ...
Seaford, DE · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and ... Adoption Assistance * Short-Term and Long-Term Disability * Life, Accident and Critical Illness ...
Seaford, DE · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and ... Adoption Assistance * Short-Term and Long-Term Disability * Life, Accident and Critical Illness ...
Seaford, DE · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and ... Adoption Assistance * Short-Term and Long-Term Disability * Life, Accident and Critical Illness ...
Middletown, DE · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and ... Adoption Assistance * Short-Term and Long-Term Disability * Life, Accident and Critical Illness ...
Middletown, DE · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and ... Adoption Assistance * Short-Term and Long-Term Disability * Life, Accident and Critical Illness ...
Wilmington, DE · On-site
$48K - $59K/yr
Store - WILMINGTON-CONCORD, DE The Merchandise Manager drives merchandising and operational ... an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services ...
Wilmington, DE · On-site
$48K - $59K/yr
Store - WILMINGTON-CONCORD, DE The Merchandise Manager drives merchandising and operational ... an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services ...
Wilmington, DE · On-site
... vendor assistance. * Manages the specialty operationally and fiscally to include, but not limited to, new product submissions and annual Capital Budget requests with consideration for financial ...
Wilmington, DE · On-site
... vendor assistance. * Manages the specialty operationally and fiscally to include, but not limited to, new product submissions and annual Capital Budget requests with consideration for financial ...
Newark, DE · On-site
Major Activities * Assist Store Manager in leading and managing adherence to Standard Operating ... an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services ...
Newark, DE · On-site
Major Activities * Assist Store Manager in leading and managing adherence to Standard Operating ... an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services ...
Lewes, DE · On-site
$70K - $95K/yr
Oversee and manage all aspects of a profit center, including operations and administration ... Legal assistance and identity protection * Pet insurance * Employee assistance program (EAP) QXO is ...
Lewes, DE · On-site
$70K - $95K/yr
Oversee and manage all aspects of a profit center, including operations and administration ... Legal assistance and identity protection * Pet insurance * Employee assistance program (EAP) QXO is ...
Georgetown, DE · On-site
Provide effective performance feedback through employee recognition, rewards, disciplinary action, with the assistance of Human Resources, when necessary * Lead employees using performance management ...
Georgetown, DE · On-site
Provide effective performance feedback through employee recognition, rewards, disciplinary action, with the assistance of Human Resources, when necessary * Lead employees using performance management ...
Millsboro, DE · On-site
$5.2K/mo
As a Kitchen Manager your responsibilities would include: * Supervising and overseeing the ... Adoption Assistance * Short-Term and Long-Term Disability * Life, Accident and Critical Illness ...
Millsboro, DE · On-site
$5.2K/mo
As a Kitchen Manager your responsibilities would include: * Supervising and overseeing the ... Adoption Assistance * Short-Term and Long-Term Disability * Life, Accident and Critical Illness ...
$24.5K - $32.8K
9% of jobs
$32.8K - $41.2K
15% of jobs
$41.8K is the 25th percentile. Wages below this are outliers.
$41.2K - $49.5K
17% of jobs
The median wage is $52.3K / yr.
$49.5K - $57.8K
27% of jobs
$62.9K is the 75th percentile. Wages above this are outliers.
$57.8K - $66.1K
12% of jobs
$66.1K - $74.5K
8% of jobs
$74.5K - $82.8K
4% of jobs
$82.8K - $91.1K
3% of jobs
$91.1K - $99.4K
2% of jobs
$99.4K - $107.8K
2% of jobs
$107.8K - $116.1K
1% of jobs
$24.5K
$59.6K
$116.1K
| Aspect | Assistance Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree and experience in customer support or team leadership | Usually requires a high school diploma or associate degree with customer service experience |
| Work Environment | Manages teams in retail, hospitality, or service industries, overseeing daily operations | Supervises customer service staff, ensuring quality and resolving escalations |
| Employer Usage | Commonly found in retail chains, hotels, and service providers | Widely used in call centers, retail stores, and hospitality sectors |
The Assistance Manager role generally involves broader operational responsibilities and team management, often requiring more experience and credentials. Customer Service Supervisors focus more on overseeing customer interactions and ensuring service quality. Both roles are essential in customer-focused industries but differ in scope and level of responsibility.
The most popular types of Assistance jobs in Delaware are:
Cities in Delaware with the most Assistance Manager job openings:
Wilmington, DE • On-site
7.8
Based on 429 frontline employees who took The Breakroom Quiz
169th of 545 rated manufacturers
People enjoy working here
Good employer
Recommended by students
Recommended by parents
Respectful managers
$16.50 - $21.75/hr
Full-time
Posted 14 days ago
Work Schedule
Rotational days/weekendsEnvironmental Conditions
OfficeJob Description
As part of our PPD clinical research team, you’ll have the opportunity to support groundbreaking studies that make a real difference in patients’ lives.
Position Summary
As a Customer Assistance Specialist, you will provides high quality customer service to client customers including consumers, health care professionals (HCPs), and client personnel. Documents interactions according to PPD and client guidelines. Identifies adverse events (AEs) and product complaints (PCs). Processes fulfillment (e.g., mail, fax, e-mail) and performs administrative responsibilities as needed.
What You'll Do:
•Provide high quality customer service to client customers including consumers, HCPs, and client personnel.
•Document interactions according to PPD and client guidelines. Identifies AEs events and PCs.
•Maintain knowledge of policies and procedures including client products, SOPs, protocols, GCPs, and all applicable regulatory requirements.
•Process medical information request (e.g., fulfillment) via e-mail; fax and regular mail.
•Perform line checks and system verifications, and generate reports.
•Perform other duties as assigned.
Rquired Education and Experience:
• High School diploma / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to
at least 2 years) or equivalent combination of education, training, & experience
• In some cases a second language may be required
In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Working Enviornment:
Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
•Work is performed in an office environment with exposure to electrical office equipment
•Constant interaction with clients/associates required
•Constant attention to detail-visual, mental
•Constant multi-tasking
•Daily exposure to high pressure, intense concentration needed
•Rotating shifts may be required
•Occassional driving to site locations with occasional travel
•Frequently stationary for 4-6 hours per day
•Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists
•Occasional mobility required
•Occasional crouching, stooping, bending and twisting of upper body and neck.
•Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. or 6-9 kgs.
•Ability to access and use a variety of computer software developed both in-house and off-the-shelf
•Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences
•May interact with others, relating and gathering sensitive information. Interaction includes diverse groups
• Works with guidance or reliance on oral or written instructions from management. May require periods of intense concentration
• Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence
• Regular and consistent attendance. Rotating shifts may be required
Sourced by ZipRecruiter
Biotechnology research and development
10,000+ Employees
Waltham, MA, US
1956
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