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Assetworks Jobs in Texas (NOW HIRING)

AssetWorks

Resolution Consultant-3

San Antonio, TX · On-site

The Software Support Analyst will learn the AssetWorks suite of products. A technical background is required as navigating both the customer facing front-end of the applications and the back-end ...

AssetWorks

Senior Application Engineer

Plano, TX · Hybrid

Job Summary: ASSET InterTech creates software (ScanWorks BST) that tests hardware. We are seeking a Senior Applications Engineer with deep expertise in both hardware and software to lead technical ...

NEOGOV

Technology Inventory Specialist

San Marcos, TX · On-site

$17 - $21.50/hr

... AssetWorks, Incident IQ, 1-to-1 systems, MDM or similar) • Minimum of 2 years of experience in inventory systems, preferably with technology assets • Valid Texas Driver's License Preferred : • ...

AssetWorks LLC

Senior Application Engineer

Plano, TX · On-site

Job Summary: ASSET InterTech creates software (ScanWorks BST) that tests hardware. We are seeking a Senior Applications Engineer with deep expertise in both hardware and software to lead technical ...

GoAssetWorks

Resolution Consultant

San Antonio, TX · On-site

The Resolution Consultant is an experienced frontline member of the AssetWorks Customer Care team and serves as a primary point of contact between clients and the software vendor. This role demands a ...

Texas State University

Locksmith

San Marcos, TX · On-site

$3.6K - $4.1K/mo

Experience using AiM (AssetWorks) Responsible for installing, repairing, rekeying, and maintaining all locks on campus. Responsible for installing, repairing, rekeying, and maintaining all locks on ...

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Assetworks information

What is the difference between Assetworks vs Maintenance Technician?

AspectAssetworksMaintenance Technician
CredentialsTypically requires asset management or related certificationsRequires technical or trade certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentOffice-based with field asset inspections and managementHands-on, on-site repair and maintenance work
Industry UsageUsed in asset management, facilities, and infrastructure sectorsCommon in facilities, manufacturing, and property management
Job FocusAsset tracking, lifecycle management, and data analysisEquipment repair, troubleshooting, and preventive maintenance

While Assetworks focuses on asset management and data-driven oversight, Maintenance Technicians are primarily involved in hands-on repair and maintenance tasks. Both roles are essential in facilities and infrastructure industries but differ in their daily responsibilities and required skills.

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For Assetworks jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Assetworks jobs in Texas look for?

The top searched job categories for Assetworks jobs in Texas are:

What cities in Texas are hiring for Assetworks jobs?

Cities in Texas with the most Assetworks job openings:

Assetworks jobs near you
Infographic showing various Assetworks job openings in Texas as of August 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Resolution Consultant-3

AssetWorks

San Antonio, TX • On-site

Other

Re-posted 24 days ago

Job description

Resolution Consultant

The Resolution Consultant position is a part of the Customer Care team which is the first point of contact between the customer and the software vendor. They are responsible for capturing customer reported issues and determining the best course of action for an accurate resolution in a timely manner. They will also work directly with the customer to gather necessary information for any questions, issues, defects or enhancements received. The Software Support Analyst will learn the AssetWorks suite of products. A technical background is required as navigating both the customer facing front-end of the applications and the back-end administrator sides are needed.

Job Description
  • Demonstrate expertise in conveying technical and functional concepts within our software to Customers
  • Prioritize assigned tasks based on severity and complete tasks within estimated timeframe
  • Provide feedback to the customers on the progress and status of their reported issues throughout the resolution process
  • Receive support request tickets submitted in the customer portal as well as monitor the support email and hotline
  • Provide accurate and detailed answers to questions related to our software suite of products
  • Maintain local instances of the products to imitate a customer's environment for precise troubleshooting
Required Qualifications
  • Bachelor's degree or a combination of relevant experience, education and training that equates to the required degree
  • 1-2 years of experience in a technical support or help desk position
  • Strong verbal, listening, and written communication skills
  • Strong analytical, interpersonal, and decision-making skills

Worker Type: Regular

Number of Openings Available: 0

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