Asset Protection Operations Manager Jobs in New York

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets.

The Asset Protection Manager is responsible for overall inventory shortage performance and full execution of the Asset Protection strategy for their assigned store. This role ensures a safe selling environment while protecting company assets through proactive shortage control, investigations, audits, and compliance with company policies and all local, provincial, and federal laws.

The Asset Protection Manager partners closely with Store Leadership, Investigators, and cross-functional teams to drive awareness, accountability, and results.

A proven leader with strong relationship-building, coaching, and influencing skills

Comfortable leading meetings, delivering training, and communicating with diverse audiences

Agile in fast-paced retail environments, able to prioritize and adapt as business needs evolve

Highly organized with strong interpersonal, analytical, and problem-solving skills

Experienced in retail security systems, investigative practices, information systems, and productivity tools

Demonstrated success identifying shortage exposures and implementing effective mitigation strategies

Facilitate store-wide communication, training, safety sessions, and shortage awareness initiatives

Model and reinforce Saks Global customer experience expectations within Asset Protection operations

Identify internal and external theft exposures and implement proactive strategies to reduce loss

Provide recommendations and action plans for continuous improvement

Oversee audit planning, execution, and documentation, ensuring internal audit readiness

Review audit findings, summarize results, and drive corrective actions with Store Leadership

Lead planning and execution of annual physical inventory and reconciliation

Ensure all physical security standards are maintained and issues are addressed promptly

Oversee camera system functionality and enhancements

Ensure compliance with apprehension guidelines and all applicable laws during investigations

Partner with Investigators to prepare cases for interviews and resolution

Directly oversee and guide Asset Protection Investigators, providing daily leadership and direction

Ensure completion of required training, certifications, and ongoing technical development

Deliver performance feedback and support mid-year and annual review processes

Coach Investigators to strengthen investigative skills, decision-making, and professionalism

College degree preferred

5+ years of retail Asset Protection experience, preferably in a high-volume or complex environment

Excellent written and verbal communication skills

Confidence interacting with store leadership and presenting to large groups

Strong analytical skills

Proficiency with retail security systems, reporting platforms, and productivity software

Experience leading diverse teams to achieve operational, statistical, and developmental goals

Opportunity to work in a dynamic fast-paced environment at a company experiencing growth and transformation

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

An amazing employee discount

The starting salary for this position is between $78,007 - $97,509 annually. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).