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Asset Protection Associate Jobs in Markham, ON (NOW HIRING)

Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will * Engage ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will * Engage ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will * Engage ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will * Engage ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will * Engage ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will * Engage ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will * Engage ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will * Engage ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will * Engage ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will * Engage ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will * Engage ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will * Engage ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will * Engage ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

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Asset Protection Associate information

How does an Asset Protection Associate typically collaborate with store teams to prevent loss and ensure safety?

Asset Protection Associates work closely with store management and front-line employees to identify potential theft risks and enforce company policies. They often conduct training sessions for staff on loss prevention techniques and respond to incidents that may compromise store safety or security. Regular communication and teamwork are essential, as Asset Protection Associates rely on staff observations and reports to proactively address issues. This collaborative environment helps create a culture of accountability and vigilance throughout the store.

What are the key skills and qualifications needed to thrive as an Asset Protection Associate, and why are they important?

To thrive as an Asset Protection Associate, you need strong observational skills, attention to detail, and a basic understanding of loss prevention principles, often supported by a high school diploma or equivalent. Familiarity with surveillance systems, point-of-sale monitoring software, and incident reporting tools is typically required. Strong communication, integrity, and the ability to remain calm under pressure are crucial soft skills in this role. These skills and qualities are essential for effectively preventing theft, ensuring safety, and protecting company assets in a retail or commercial environment.

What are Asset Protection Associates?

Asset Protection Associates are professionals responsible for preventing theft, fraud, and losses within retail or corporate environments. They monitor surveillance systems, conduct investigations, and enforce security protocols to protect company assets, employees, and customers. Their role often includes working closely with law enforcement and internal teams to ensure a safe and secure workplace. Asset Protection Associates also help develop and implement loss prevention strategies and may provide training to other staff members on security awareness.

What Is an Asset Protection Associate?

An asset protection associate helps prevent theft and fraud for a company or organization. These security professionals often work in retail stores and other similar commercial businesses. As an asset protection associate, your duties may include monitoring the sales floor to identify potential shoplifters, training new employees on methods to prevent theft, and conducting routine inspections of the facilities to ensure that physical security is being handled appropriately. You may also spend a portion of your job watching the video monitor to keep an eye on store activities.

What is the difference between Asset Protection Associate vs Loss Prevention Associate?

AspectAsset Protection AssociateLoss Prevention Associate
Required CredentialsHigh school diploma, security or retail experienceHigh school diploma, retail security experience
Work EnvironmentRetail stores, malls, warehousesRetail stores, malls, warehouses
Employer & Industry UsageRetail chains, department storesRetail chains, department stores
Common Search & ComparisonYesYes

Asset Protection Associate and Loss Prevention Associate roles are similar, often overlapping in retail environments. Both focus on preventing theft, ensuring safety, and maintaining store security. The main difference lies in terminology used by employers; 'Asset Protection' may encompass broader responsibilities, while 'Loss Prevention' emphasizes reducing financial losses. Candidates with retail security experience and similar credentials often search for both roles interchangeably.

What cities near Markham, ON are hiring for Asset Protection Associate jobs? Cities near Markham, ON with the most Asset Protection Associate job openings:
Infographic showing various Asset Protection Associate job openings in Markham, ON as of June 2026, with employment types broken down into 1% As Needed, 91% Full Time, 5% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 88% Physical, 7% Hybrid, and 5% Remote job distribution.
Asset Protection Service Representative - Heartland T/C

Asset Protection Service Representative - Heartland T/C

Old Navy

Mississauga, ON

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the role

As an Asset Protection Service Representative, you are the first point of contact in creating a safe, welcoming, and secure environment in our stores. Your presence on the sales floor and at store entrances helps deter theft, promote safety, and support a positive customer experience. You play a vital role in protecting the people, products, and brand experiences across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta. Through your attentiveness and professionalism, you help ensure our stores are places where customers and employees feel safe, supported, and inspired.This posting is to fill one vacancy.

What you'll do

• Maintain a strong, visible presence at store entrances and throughout the sales floor to deter theft and promote a safe shopping environment.
• Greet customers with warmth and professionalism, offering assistance while remaining alert to potential safety or security concerns.
• Monitor customer behavior and store activity to identify suspicious actions and report them promptly to store leadership or Asset Protection partners.
• Support store teams during escalated customer situations by remaining calm, observant, and ready to assist as needed.
• Assist Asset Protection Coordinators during external theft incidents by observing and documenting events in accordance with company policy.
• Conduct regular checks of physical security systems such as doors, alarms, and surveillance equipment, reporting any issues immediately.
• Share relevant safety and loss-related information with store teams to raise awareness and support prevention efforts.
• Promote a culture of safety, inclusion, and accountability by modeling respectful, proactive behavior and encouraging others to do the same. 

Who you are

• Strong observational skills and attention to detail in a fast-paced retail environment.
• Ability to remain calm, professional, and customer-focused in high-pressure situations.
• Excellent interpersonal and communication skills; able to engage with customers and team members respectfully.
• Willingness to learn and consistently apply safety and security protocols.
• Flexible and adaptable to changing priorities and store needs.
• Passionate about creating a safe, inclusive, and welcoming environment for all. 

Benefits at Old Navy
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
  • Competitive Paid Time Off plans.*
  • Company match for donations and volunteer time*
  • Registered Retirement Savings Plan
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • Virtual health care 24/7*
  • Maternity/Parental Top Up.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.