Ascendant Jobs (NOW HIRING)

Only applicants with Florida Workers’ Compensation underwriting experience will be considered.

Ascendant Insurance Solutions is a Florida-based, licensed Managing General Agency specializing in the placement of personal and business insurance products and program management services, with a strategic emphasis on the fastest-growing population demographic in the country, the Hispanic market. Ascendant Commercial Insurance, an affiliated company, has been ranked 16th among the largest Hispanic-owned businesses in South Florida and 47th among the top 100 private companies in the region by the South Florida Business Journal. Ascendant is recognized as the 2nd largest Commercial Auto and 4th largest Workers' Compensation carrier based in the State of Florida. We were also ranked the 115th-largest Hispanic-owned company in the nation by Latino Leaders magazine. Facilitating insurance agents’ business transactions with an emphasis on technology and providing excellence and professionalism in serving agents’ needs is Ascendant’s core operating philosophy.

We execute our business strategy through a proprietary state-of-the-art software and technology platform that maximizes operating efficiency and includes web-based online submissions, quoting, policy issuance, and claims adjudication.

Ascendant offers a stable, collaborative, fast-paced underwriting environment where your contributions matter. We provide competitive compensation, including a bonus program, along with a comprehensive benefits package designed to support your overall well-being. Our benefits include health insurance, a Gap Health Plan, vision and dental coverage, short- and long-term disability, and a range of supplemental options, including cancer, accident, and hospital indemnity plans. We also offer a 401(k)-retirement plan to help you plan for the future. Apply today to find out how you can become a dynamic part of the Ascendant’s Underwriting Workers’ Compensation team!

Work Schedule

• Business hours: Monday–Friday, 8:30 AM – 5:30 PM
• Hybrid schedule (after 90 days), 3 days in office (Coral Gables) and 2 days remote.

What You’ll Do

• Underwrite Florida Workers’ Compensation risks (new and renewal business)
• Deliver exceptional customer service to agents and policyholders
• Review submissions for eligibility, class code accuracy, and risk acceptability
• Gather missing information by proactively contacting agents
• Review loss control inspections to determine risk acceptability
• Prepare, complete, and send binding orders
• Issue in-house binders for new and renewal business
• Review binders and final policies for accuracy before release
• Process endorsements, cancellations, and reinstatements in accordance with company guidelines
• Maintain high productivity (50+ tasks daily) while ensuring accuracy and quality

What We’re Looking For

• 4+ years of Workers’ Compensation underwriting experience (Florida required)
• Strong knowledge of Florida class codes and underwriting guidelines
• Excellent communication and relationship-building skills
• Must be able to work within a team environment.
• Must be able to work effectively and collaboratively with the agents and policyholders.
• Strong organizational, oral, and written communication skills.
• Ability to maintain a clean email inbox.
• Ability to provide exceptional customer service.
• Ability to respond within 24 hours to incoming submission requests
• Ability to thrive in a high-volume, fast-paced environment
• Strong attention to detail and time management skills
• Proficiency in Microsoft Office
• Possesses technical problem-solving skills.
• Experience in a paperless environment (required)
• Bilingual (preferred but not required)