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As400 Computer Operator Jobs in New York (NOW HIRING)

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As400 Computer Operator information

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$15

$26

$41

How much do as400 computer operator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for as400 computer operator in New York is $26.67, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $30.00 per hour, depending on experience, location, and employer.

What is the difference between As400 Computer Operator vs AS/400 System Administrator?

AspectAs400 Computer OperatorAS/400 System Administrator
CertificationsBasic operator certifications, familiarity with IBM i systemsAdvanced certifications like IBM Certified System Administrator
Work EnvironmentData centers, server rooms, monitoring systemsServer rooms, network operations centers, system management
Job ResponsibilitiesMonitoring, running, and maintaining AS/400 systemsConfiguring, troubleshooting, and managing AS/400 systems
Industry UsageManufacturing, finance, retailIT departments, enterprise system management

The As400 Computer Operator primarily monitors and runs AS/400 systems, ensuring smooth operation. In contrast, the AS/400 System Administrator manages, configures, and troubleshoots these systems for optimal performance. While operators focus on daily operations, administrators handle system setup and maintenance.

What are the most common challenges faced by AS400 computer operators, and how can they prepare for them?

AS400 Computer Operators often encounter challenges such as troubleshooting system errors, managing scheduled batch jobs, and ensuring minimal downtime during system maintenance. Being proactive in monitoring system alerts and logs is crucial, as is developing strong problem-solving skills to quickly address unexpected issues. Operators should also be comfortable working in shifts, as AS400 systems often require 24/7 support, and collaborating effectively with IT support teams and end users to resolve incidents. Staying up to date with IBM iSeries updates and regularly practicing recovery procedures can greatly enhance job performance.

What is an AS400 computer operator?

AS400 Computer Operators are IT professionals responsible for managing and maintaining IBM AS400 (now IBM iSeries or IBM Power Systems) computer systems. Their duties typically include monitoring system performance, running batch jobs, performing backups, troubleshooting hardware and software issues, and ensuring the smooth operation of the AS400 environment. They may also handle user account management, respond to alerts, and coordinate with other IT staff to resolve issues. This role is critical for organizations that rely on AS400 systems for business operations.

What skills and qualifications are needed to be an AS400 computer operator?

To thrive as an AS400 Computer Operator, you need solid experience with IBM iSeries (AS400) systems, a good grasp of operating system commands, and often an associate degree in computer science or related field. Familiarity with job scheduling software, backup and recovery tools, and knowledge of monitoring systems like Robot or HelpSystems is typically required. Attention to detail, problem-solving abilities, and effective communication are vital soft skills for managing system alerts and collaborating with IT teams. These skills ensure smooth system operations, minimize downtime, and help maintain business continuity for critical IT infrastructure.
What are popular job titles related to As400 Computer Operator jobs in New York? For As400 Computer Operator jobs in New York, the most frequently searched job titles are:
What job categories do people searching As400 Computer Operator jobs in New York look for? The top searched job categories for As400 Computer Operator jobs in New York are:
What cities in New York are hiring for As400 Computer Operator jobs? Cities in New York with the most As400 Computer Operator job openings:
As400 Computer Operator jobs near you
Infographic showing various As400 Computer Operator job openings in New York as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $55,472 per year, or $26.7 per hour.

Level 2 Helpdesk Support Professional, Temp to Perm

Joint Industry Board of the Electrical Industry

Flushing, NY • On-site

$44.70/hr

Temporary

Re-posted 19 days ago

Job description

Description
Title: Level 2 Helpdesk Support Professional
Duration: 3-6 months, Temp with potential for permanent conversion
Rate of Pay: $44.70 per hour
FLSA Status: Non-Exempt
Employer: Joint Industry Board of the Electrical Industry
Department: Information Technology Department
Reports to: Help Desk Manager
Location: Flushing Onsite - Monday thru Friday
Vacancy: 1
ITD Helpdesk is seeking a highly skilled Tier 2 level Helpdesk Technician to provide technical support and customer service to our staff members. The ideal candidate will have excellent interpersonal, oral, technical, and written communication skills, as well as the ability to extract information from end-users to resolve network, server, and computer-related hardware/software issues. Reporting to the Help Desk Manager, under general supervision, the Network Support Specialist will be responsible for but not limited to:
  • Provide technical support for Windows, Mac OS, iOS, and Android OS, scanners, local and network devices, web, and IP cameras, tablets, printers, Bluetooth devices and more.
  • Provide technical support for Virtual PCs, including 10zig workstations connected to Citrix and/or other virtual platforms.
  • Create, modify, & close tickets as required using Jira for problem/issue tracking.
  • Create documentation for guidance on break/fix issues using confluence.
  • Interact, troubleshoot, and navigate within a network and server environment.
  • Escalate tickets to System and Network Administrators as needed.
  • Provide support and training for Microsoft Office O365 Suite including Word, Excel, Outlook email, calendaring, and delegation.
  • Provide Support for Hardware and Software Installation, Maintenance and Licensing.
  • Provide support for Maas360 (MDM) via IOS, Android mobile device Management.
  • Maintain Security Protections against vulnerabilities via Microsoft patching, application, and firmware updates.
  • Provide support for Adobe PDF workflows, Mainframe Clients, AS400, Filemaker and Laserfiche workflows.
  • Perform desktop imaging, setups, and deployments.
  • Provide conference room meeting projector setup and support including camera, conference phone and virtual meeting technologies.
  • Provide hardware or software training and instruction to staff.
  • Implement security best practices and comply with data confidentiality and security requirements.

Work Environment & Physical Demands
  • General HelpDesk work involves assisting end users in person and/or using specialized tools within the local network to shadow end users for assistance. Mediums of contact include but are not limited to Teams chat, virtual conference calls, email, or phone calls to end users. On occasion this may involve walking or standing for brief periods of time. Otherwise, most office work can be routinely done from the incumbents' office workstation.
  • Must be able to lift up to 40 pounds at times.
  • Ability to lift, carry, reach, push, pull, or otherwise move objects, including but not limited to all IT Help Desk Equipment.

Note: This role would require the ability to use/set up computers and peripherals, utilize files/forms/books/filing cabinets. General end-user assistance may require periodic standing, walking, reaching/connecting peripherals under desks, shredding documents, and occasionally lifting boxes containing forms for printing purposes.
Position Type/Expected Hours of Work
This is a Full-Time- Non-Exempt, Temporary onsite position. Days and hours of work are Monday through Friday, 8:30AM-4:30PM. Occasional evening and Saturday coverage for JIB Medical P.C. and other events (generally not exceeding 5:30pm)
Flexibility Must be able to work overtime when necessary.
Travel Occasional local travel may be required for this position.
Requirements
  • CompTIA A+ certification Required; other Microsoft or equivalent certifications a plus.
  • 2-4 years of experience providing hands-on technical support required.
  • Proficient in supporting Microsoft Office products (Word, Excel, Outlook), Microsoft O365 including calendaring and delegation and Adobe Acrobat Required.
  • Experience with and knowledge of the command line interface (CMD) for Windows operating systems required.
  • Comfortable working with remote support tools to resolve customer issues required.
  • Experienced with working in industry standard practices for implementing technology support, issue tracking via ticketing, hardware maintenance and security policies required.
  • Proficient with local and network connected scan and printer devices, as well as other peripherals.
  • Experience supporting a Mobile Device Management (MDM) solution and working with and knowledge of settings for Apple and Android smartphones required.
  • Strong written and verbal communication skills with the ability to translate technical concepts to a non-technical audience required.
  • 2- 4-year college degree, preferably a B.S. in a technical sciences or equivalent experience.
  • Experience partnering cross-functionally with internal experts to resolve issues and identify patterns for client technical requests.
  • Proficient at virtual meeting applications (Webex, MS Teams, Zoom, etc.) and on-site meeting/event support.
  • Strong interpersonal skills - the ability to support high-profile executives and to provide white-glove meeting/event support, to ensure exceptional customer experience.
  • Experience with on-site video conferencing hardware for use in on-site video conferencing meetings/events.
  • Outstanding customer service: friendly demeanor, sincere empathy for customer issues and frustrations, highly responsive to support tickets/issues.
  • Comfortable working in multiple communication channels simultaneously: email, text, phone calls, team collaboration software.
  • Proficient with Microsoft Active Directory Domain Computers and Users, File Server, DNS, Printer Server, Security Group Memberships, Permissions, Remote, Citrix and Virtual Desktops.

Other Duties/Special Projects
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
HIPAA Compliance Required

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