Arena Operations Manager Jobs in New York (NOW HIRING)

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Responsible for event day supervision of part of our parking & transportation operations on event days. This Parking Operations Supervisor will observe, report, and carry out event day procedures set forth by the Parking & Transportation Manager. The supervisor will be asked to complete event checklists, complete event reports, and ensure efficient operation. A person who can provide valuable information and feedback regarding our parking and transportation operations to better assist the Manager & Director with the implementation of procedures would be valuable. This role will be part-time and event-based.

This role will pay an hourly rate of $25.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 23, 2026.

UBS Arenaat Belmont Parkismade for music and built for hockey. New York's newest premier entertainment and sports venue and home of the New York Islanders is developed in partnership with Oak View Group, the New York Islanders, and Jeff Wilpon. Thestate-of-the-artarena opened in November 2021 and has welcomed numerous top artists, including Harry Styles, Sebastian Maniscalco, Billie Eilish, Dua Lipa, TWICE, Eagles, John Mayer, Kendrick Lamar and Post Malone. The venue delivers an unmatched live entertainment experience for guests, including clear sightlines and premier acoustics.

UBS Arena is at the forefront of sustainability, being awarded LEED Green Building Certification in January 2023. The venue also achieved carbon neutrality for operations in Fall 2022 which made it the first arena to do so on the eastern United States seaboard.

Located on the historic grounds of Belmont Park,UBS Arena is located just 30 minutes by LIRR from Grand Central or Penn Station and is easily accessible from across the region via mass transit or car.

• Maintain UBS Arena's core values while working on property.
• Inspect garage and parking lots several times throughout the day.
• Work closely with our third-party parking operator and pedestrian traffic control operators throughout events to ensure safe and efficient traffic patterns for all guests.
• Assist the manager with event day operations of the garage, parking lots, and traffic flow.
• Operate/Monitor IP Parking systems & Park Assist.
• Assist Manager with traffic management program and creating Traffic Command Center in SOC monitoring real-time parking data, Waze, NY 511, park assist, camera systems, and other parking and traffic systems.
• Assist Manager with enforcement of employee parking program.
• Ensure event day checklists are followed & completed for the entirety of the event.
• Ensure campus is set up and lots are ready for the event.
• Report traffic incidents in lots to the manager.
• Perform traffic material/supply inventory along with our parking operations.
• Perform inventory management.
• Assist the Manager by gathering information to respond to guest inquiries and investigate complaints/concerns.
• Assisting with the continuous evaluation and adjustment of the pedestrian and vehicle wayfinding signage program.

• 1-2 years previous experience in event operations or parking operations is preferred.
• Ability to work extended hours, including mornings, nights, weekends, on-call status, and holidays, as necessary.
• Working knowledge of parking best practices.
• Ability to anticipate problems and implement immediate corrective action.
• Knowledge of safety regulations.
• Ability to lead and give clear and concise direction.
• Communication, interpersonal, organizational, and problem-solving skills required.
• Must be able to legally operate vehicles.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

We apologize for the inconvenience. The "Share" function is not working properly at this time. Please refresh the page and try again later. We appreciate your excitement about this opening!